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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,441 ratings5,441 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (453)
  5. 1 star21% (1,130)
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Showing 3,371-3,380 of 5,441 reviews
Apr 5, 2019
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Sorry I didn't get it sooner

So much better than my previous "cool gel" pillow. Way better support and sleep quality from day one. Was a bit warm at first but got used to it quickly. It will be interesting to see how it is during the summer. I sleep warm so may need to put a towel on it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 4, 2021
Reviewer name: Disappointed purchaser
1 out of 5 stars
1 out of 5 stars review

More neck pain

Used it on the first night, woke up with neck pain the following morning . Used it again the 2nd night with a different angle , and woke the next morning with the worst neck pain and head ache . Never used again, wasted money .Regretted buying , should have been smarter and asked my doctor for a recommendation . Can't return because of hygiene clause when purchased. Will never recommend , too expensive did not worked as advertised .

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 4, 2023
Reviewer name: JK
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY. These pillows are hard.

I have used these pillows for years and loved them. I ordered new ones and they are hard as a rock. Your head makes no indentation in the memory foam. They are not returnable. Obviously the company has changed the memory foam they are using. The rep said they've had a lot of complaints about these pillows. The company provides no returns or exchanges. They refuse to stand by their product. Very disappointing.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 8, 2020
Reviewer name: jackie
2 out of 5 stars
2 out of 5 stars review

not as firm

[This review was collected as part of a promotion.] I used to have the older version of this product and it was much more firm and supportive. The new one is much smaller and softer. I prefer the older one, but it is now 8 years old and i needed a new one. I am disappointed with this product and wish i could return it

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 6, 2020
Reviewer name: H
5 out of 5 stars
5 out of 5 stars review

My favorite pillow

[This review was collected as part of a promotion.] I've been using a Tempur-Neck pillow for the last 20 years and love them! I decided to upgrade from a small to a large. The large is much thicker but provides great support. I can't imagine sleeping on any other pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 6, 2017
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

AMAZING!!!

[This review was collected as part of a promotion.] we have had our tempur pedic mattess for over four years and have loved it! But are pillows where something we had to continually replace. We finally took the plunge and bought the pillows and now will never look back! They are absolutely amazing with so much support I no longer have any neck problems or headaches when I wake up! I recommend this specific product to any one who is not getting a good nights sleep!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 25, 2019
Reviewer name: Not happy!
2 out of 5 stars
2 out of 5 stars review

This pillow is so hard and uncomfortable.

I don't like this pillow at all. It is very hard and uncomfortable. Plus it smells horrible. I've let it air out for a long time and it still smells. Also, you are not allowed to return the pillow. Even if the plastic was still on. What a waste of a lot of money.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 23, 2020
Reviewer name: Karin
1 out of 5 stars
1 out of 5 stars review

Small Dimensions-Change from Original!

WARNING: I ordered two Standard Small neck pillows and upon receipt, I thought they sent me travel pillows! They are not the same quality nor size as before. I have two other Temper-Neck pillows and they are wider than what I just received. NO mention is made of the size of the pillows on their website. I had to call to inquire whether if I traded them for the Standard Medium whether they would be wider. There is no difference. I am stuck with these small pillows because I cannot return them even though I have not opened the protective wrapping.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 17, 2018
Reviewer name: Kari
1 out of 5 stars
1 out of 5 stars review

would not recommend

I was really excited when I ordered this pillow. I got a small thinking it would be a bit bigger but clearly I was wrong. I can barely even turn my head without my head coming off the pillow. Thought it would solve my neck and shoulder issues but it just made it worse.. Not as comfy as I thought it would be.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 22, 2019
Reviewer name: Mr Firm
3 out of 5 stars
3 out of 5 stars review

Good pillow

[This review was collected as part of a promotion.] It's a pretty good pillow except it still has a strange smell to it even after several months of use. The odor was stronger when I first bought it but it has diminished some with time. The firmness of the pillow is very good just about the way I was hoping it would be and it has helped me sleep better. Would of gave it five stars if it didn't have that strange chemical smell to it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295