First off the pillow is made with quality soft material coverings. The design and shape is really nice. But its not comfortable because the cushioning is to firm, It just Doesn't form to head or neck. It is hard with no give of cushion comfort, or softening to conform around head or neck.

[This review was collected as part of a promotion.] On a regular pillow, Shoulder paid used to wake me up in the middle of the night and I would have to roll over to the other side. On this neck pillow, I finally sleep through the night. My shoulder feels fine and my neck is cradled. Love it.

Ordered this pillow in a medium after measuring myself to see what size to get and I tried using this pillow for a few weeks hoping it would get more comfortable because of the good reviews, but I have never experienced such bad neck pain in my life once I started using it. Had to go back to my old pillow and the pain went away. I didn't realize they won't let you exchange for a different style if it doesn't work for you. So be careful buying their products if you're not sure because I can't return or exchange! Now I'm stuck with a pillow I can't use. Very disappointing. I had high hopes for this brand.

[This review was collected as part of a promotion.] I love my new Tempur-pedic pillow! I used my previous pillow for about 17 years before finally getting a new one. It has the same great quality as my previous pillow. I am extremely happy with it and don't go anywhere for travel unless I bring it with me.

I read the reviews and was excited when they arrived. The large pillow is more like a small one. I am very disappointed after a few nights of trying this pillow. I am back using my old one now. Was hoping they had a 30 day return policy if I wasn't satisfied but they dont.

I have tried a dozen other memory foam contour pillows. Most work for a little while, then go flat and lose their support. But OMG, this is the hardest memory foam pillow I have used and I have the worst nights sleep since trying to use this one. I'm a side sleeper and this hurts my ears, I wake up with headaches and numbness in my arms/shoulders. I also ordered a large which compared to the other brands makes this look like an extra small. Not a big fan for what it costs and now am stuck with a decorative pillow. Maybe the dogs will like it.

[This review was collected as part of a promotion.] I am a quadriplegic who has neck problems and I use this pillow because it gives me more support where I need it more than any other pillow I've used. I have used Tempur-Pedic pillows for almost 20 years I even take it to the hospital when I go

[This review was collected as part of a promotion.] Initially the neck pillow was a little too firm for my liking and did get a headache the following day. I was hesitant to try it out again, but when I did, it was was wonderful and have been using it since. I have been using it for about a month now.

We have neck pillows from prob 12 yrs ago. I ordered the original size small only to find out that they were different in measurement to our original ones. I called customer service. They were great to work with, allowed me to return the two that I ordered and exchange for the medium size which the bump of the pillow is more true to size as the original. Of course there was a charge increase. We are happy with the medium size . Much more like what we are used to.

[This review was collected as part of a promotion.] My husband and I both can't sleep without it! I have less neck and shoulder issues. It's comfortable and not hot either. This time the pillow seemed a little more firm than usual and took a few 'breaking in' but now is great