[This review was collected as part of a promotion.] We love Tempurpedic products and have had various mattresses and pillows, but never a neck pillow. So, when I developed neck pain I decided to try one. I like the pillow a lot, but really wish it was about 6" wider. It just feels too short. After much searching it appears that the company used to make them, but discontinued that line. Although I'll continue to use my pillow, I'd buy another one if they make them larger in the future.

[This review was collected as part of a promotion.] I have been using the Neck Pillow for over 20 years. I don't know when but Tempur-Pedic has changed the pillow and it's now not as great as I'm used to. The dimensions are smaller and the material is quite a bit firmer. Since receiving the pillow I have decided to continue to use my old pillow instead of the new one, for now.

[This review was collected as part of a promotion.] I bought my first Tempur-Pedic pillow almost 25 years ago. My neck would not be properly supported at night , with the standard pillows I was using, and the muscles would sometimes lock in the morning when I got up. Took muscle relaxing pills multiple times to overcome this. Have not had an episode of this since I got my first TP pillow. After 25 years, I decided it was time to replace the pillow. The new one is just as good as the last. I take these pillows on all trips, even camping. Will never switch.

Decided to replace my TEMPUR-Neck pillows after several years. Ordered the Largest size offered mistakenly thinking I'd get the same 2 pillows I've enjoyed for years. Imagine my disappointment when I received two large Standard size pillows instead of two Queen sized. Between the two different pillows sizing there is an 8" length shortage. Customer Service says Queen size hasn't been offered for a while. Have you stopped offering Queen and King size mattresses? I've slept on neck pillows for many years and can't sleep on regular pillows. I've paid the "quality" pricing of TEMPUR-Neck pillows for years. What a bummer!!!

We have three Tempurpedic neck pillows that we have used over the past 10+ years and love them. Everyone in my family asked for a new neck pillow for Christmas with huge excitement! We measured and ordered accordingly based on the website msmts. We received the pillows and they are terrible. They are way too big! The smalls fit ok for our 8 & 9 year olds, the medium for me (5"7") and the large for my husband (6') are really uncomfortable and too big from shoulder to base of head. Also, there really is no significant difference in the sizes of medium and large. My husband tried to sleep with my medium and it was still to big from shoulder to head. Unfortunately, we can't return or exchange them - so, money wasted. Boohoo. Bring the old msmt. neck pillows from years past back!

I bought a Tempurpedic neck pillow 15 years ago and loved it. The pillow foam was high quality and pillow cover was 100% cotton. The new Tempurpedic neck pillow that I bought is very POOR quality and the cover is 100% polyester. The foam is not conforming! What a waste of money!

I've had this pillow a few months and haven't really used it because it doesn't seem appropriate for sleeping at night. But I used it this week and woke up with severe tightness and pain. Really bad. I am a healthy 35 year old. DO NOT USE. It's not comfortable. Not supportive. And they won't give me my money back...terrible company.

I've purchased and recommended TempurPedic mattresses for decades, so I didn't hesitate to purchase this contour pillow. Unfortunately, I found the pillow to be much too firm! After trying to adapt for over a year, I finally stopped using it. When my frequent headaches went away, I concluded they must have been caused by the too-firm pillow.

[This review was collected as part of a promotion.] Life changing experience after a few days of use of this neck pillow! I know I am still adjusting, but I know it has given me comfort and uninterrupted sleeps. With great neck support, my neck sores has lessened. Excellent quality too!

I've owned numerous neck pillows and replace them every few years. I purchase them locally at a store that accepts returns. This time I ordered directly from Tempurpedic website using their measurement guide. Turns out that the pillow I ordered (size Large) was way too big for me. Its bulbous. shape and size contributed to a great deal of neck and head pain despite my best efforts to adapt. I then ordered a smaller size (Medium) which is unbearably rock hard and impossible to sleep on. My ears and jaw ache when sleeping on my side. The Medium pillow is "Extra Firm" according to the box. I did not have the option to choose my preferred firmness when ordering and never would have chosen Extra Firm! The first (Large) pillow I ordered was labelled "Standard" though nowhere on the website description are there options for choosing firmness. I've happily relied on Tempur pedic neck pillows for years and never had problems like this before. These new pillows are not made from the same material as the older ones. A complete waste of money since my family members also find them too uncomfortable to sleep on. Sad to say, I've lost my trust in this brand.