Purchased a TEMPUR-Neck Pillow as a last ditch effort to secure a good night's sleep. Well, it works! Since I have started to use the pillow, it exceeds all expectations. I no longer believe another highly advertised pillow product. It only lasted a few months and actually worsened my neck condition. Since using the TEMPUR-Nec Pillow I no longer need to use the services of my chiropractor and I am getting a restful night's sleep.

I was constantly waking up to move the pillow around to find the perfect placement for it because of all its great reviews. I woke up with neck pain and a slight headache because of it and I understand that you cant return it but I think that isn't exactly user friendly. Just more money for the company I guess.

[This review was collected as part of a promotion.] The TEMPUR-Neck Pillow definitely supports the neck, there's no question about it, and I appreciate the support. My only issue with the product is it's very hard, and my only feedback would be to incorporate some level of comfort or cushion into the foam to help with the stiffness. I prefer the original pillow more than this one as it supports and is comfortable.

First of all you have to make sure the pillow that you order is the right size for you. I am a male, 6' 1" 225lbs. so the large neck pillow has worked great for me. As far as the pillow being to firm, I have found that it seems to be the case at first until it warms up to your body temperature and then it is just right. This is the 3rd Temper neck pillow I've had over the past 20 some years and never want to go back to a standard pillow configuration. The only small complaint that I could possibly have is that TemperPedic has stopped making the king size version of this pillow but I can live with that. Great Pillow!

Love my neck pillow, best one I've ever purchased (tried other brands). So addicted to sleeping on it, pillow travels with me for any overnight stays. Very good quality, firmness. For anyone who has shoulder problems or previous injury, this is a must.

[This review was collected as part of a promotion.] Nightly sleeping. The neck pillows used to come in queen and king sizes. Unfortunately, not any more. Currently, pillows are too short, they look tiny even on a queen bed. I'd love to be able to turn left and right without having to move the pillow. Also there is a gap between my wife's pillow and mine. This does not provide for an intimate and romantic feel while lying next to my wife. Pillows are also not corresponding to the thickness they used to do in the past. I recently ordered large size and it compares to medium size from the recent past. The medium size corresponds to the small size from the past. I can not understand why. Lastly, at some point a few years ago the product materials were shifted from a colder feel ones, to being much warmer now. Again, I do not understand the reasoning behind it. For all these reasons I am considering the products of another company. O, forgot the pricing of your products.. Throughout all these years you never made significant changes of your prices, despite the quality going down, as pointed above. Thank you. Hopefully, at some point you take my remarks into consideration. This would be the only way for you to survive in the competitive market. Good luck!

[This review was collected as part of a promotion.] This is the second time we've purchased these pillows as they are the only ones we will ever buy! Great neck support, has never lost shape, and super comfortable, especially when paired with a temperpedic bed which we also have! My hubby suffers from back and neck pain and this pillow is the only thing that doesn't aggravate it! Highly recommend!!!

This is not a good neck pillow. I followed the measurement instructions and it doesn't feel comfortable at all. I still wake up with neck pain. I'm 5'4" and 130 lbs. No reason for this. I wish I could return it but looks like tempur pedic doesn't guarantee the quality of its pillows because they're non-returnable.

Terrible! I tried to go buy in store but nobody sells them. I bought online x2 for my husband. It hurts his neck so bad he can't use it. Tried to return it and they said no. No returns. No refunds. Terrible business model. Buy somewhere you can return if it doesn't work. This company is too arrogant.

I bought one neck pillow about three weeks ago. I liked it so much that I bought a second pillow a week later - for the other side of the bed. The neck pillow is very firm (which I like), yet conforms to my next and my face. I am not constantly fluffing a pillow during the night. I have not woke up in the morning with a stiff neck, or sciatic pain, since I started using this pillow.