[This review was collected as part of a promotion.] As most side sleepers know, all it takes is one night of sleeping wrong on your side to wake up with neck pain (+ bonus pain if you're over 35 :). This pillow is great for both side and back sleeping. No more neck / shoulder pain for me. The measuring for size was a tiny bit confusing, but I went with the size down per the instructions and it's great.

I had lost one that I really loved and took everywhere with me. Since then I had tried other cheap brands but none was the same. I like a low pillow since i am 5'4" and weighs under 100 lbs and it was almost impossible to find a small, low pillow. Finally my husband bought another one for me last christmas. When it arrived, I was very disappointed because it felt so hard. I almost returned it but I decided to trust the customer service that said the pillows are exactly the same and that they have changed nothing. Now I am glad I kept the pillow. After only one night, I knew that it was the same quality pillow that i loved. There are some reviews that say the pillow is different which almost deterred me from buying it, too but only the cover has changed which is not as soft. But I like this cover better, though. It is of better quality.

I was very disappointed! I have a cervical degenerative disc in my neck area, and I thought that this pillow would be comfortable and solve my problem. But, it is too firm and hard as a rock. At night when I first tried it, it was so firm that my neck alignment was not straight, which is what I need for my neck problem. After this I found an tempur-pedic neck pillow that was a standar/medium and alas, it too felt like a rock. Sorry, but I woke up (I could only get about two hours of sleep) the next morning with a very sore neck. You people at tempur-pedic need to develop a pillow that ventures on the close to soft feel.

[This review was collected as part of a promotion.] I finally replaced my first loved tempurpedic pillow. This product has improved my sleep so much, but better then that it has improved the pre-sleep phase. No readjusting to get the pillow comfortable. Just lay down, tuck it into my neck and settle. I used to spend so much time trying to get other pillows to be just right and it never felt just right. This one is a dream!

This will be my third pillow that I have bought over the years. I love this pillow and it works great in supporting my neck. I can not live without this pillow. It makes you sleep like a baby and wake up feeling great with no neck aches or headaches. I recommend it to all of my friends.

The pillow itself is much like its predecessors. My old one was still working after 19 years, but it had gotten bit soft. The new pillow is firmer which is good, but it is much smaller. The pillow just barely is a wide as my shoulders. That is too narrow for maximum comfort as you continually move off the pillow as you sleep. If the pillow had been 6" wider I would have given it an excellent rating.

This is the only contour pillow I've found that really supports my neck. I have a large head, especially in the back. I also have neck and shoulder issues. This is practically the only pillow that works for me. I've tried several others but none offer the firmness of this pillow with true contours. The only drawback is that I can not find a properly sized pillow case.

I have gone through both the Symphony and the Traditional tempur-pedic pillows but returned to my old Neck Pillow. I was looking for additional support but the other two lines left me with a stiff neck and sore back in the morning. They are both sitting in my closet and I continue to use my neck pillow. It is a classic and you can't go wrong.

[This review was collected as part of a promotion.] I love the tempurpedic neck pillow. But full warning*** I am 4'2, petite so I bought the small neck-pillow. However, it is WAY too small. I am never going to use and they don't even accept returns. Maybe I have a faulty one? Because the thing is totally flat. The medium, however, is great.

ordered 2 to many pillows by accident and with it still in the box and original packaging they still wont take it back for return. Will never order from this company again. Also, they changed their pillow and they are hard and awful now to sleep on. No stores carry the pillow to try out either! Good luck on their measuring recommendations! Got both a medium and large and still horrible. Save your money and don't order anything from this company!