[This review was collected as part of a promotion.] I love my new Tempur-pedic pillow! I used my previous pillow for about 17 years before finally getting a new one. It has the same great quality as my previous pillow. I am extremely happy with it and don't go anywhere for travel unless I bring it with me.

[This review was collected as part of a promotion.] Overall, comfortable pillow. Only complaint is the smaller dimensions (smaller than a traditional pillow), and it seems to get lost within a traditional pillowcase. Now just need to find a smaller pillow case. Otherwise, this pillow has been great.

Assuming you don't mind forking over the bucks, these pillows--and that's plural because most of them are simply amazing--will change your life. I use to constantly throw my neck out. One year someone gave me this pillow as a gift and ever since I've been good to go. In fact I've bought several other ones as well. Rarely ever do I get stiff necks, pinched nerves, or any of the god-awful afflictions associated with the neck. I strongly recommend this pillow, especially if you have neck problems.

[This review was collected as part of a promotion.] I love the shape of my new pillow, I still have a Tempurpedic pillow I bought a few years ago which I love but my wife stole from me, haha. Really enjoy the relief this new one brings me for my neck and shoulders.

[This review was collected as part of a promotion.] This is a replacement TEMPUR- NECK PILLOW as I have one that is almost 10 years old. I love this pillow but decided it was time to replace my current pillow. The new pillow is awesome and is the only pillow I prefer to use for the proper neck support. I am an older individual so proper neck support is necessary so as not to wake up with a neck that is stiff or sore. This pillow answers those problems!

My husband has this pillow and loves it. My only complaint is that we've had the pillow for a few years (more than 3) and the foam is breaking down. It is about to the point now that I can't remove the cover for laundering, as it's messy and I'm afraid it will disintegrate. We have considered buying a bed from Tempur-Pedic, but honestly, I'm concerned about the materials. I know their warranty is longer on the beds, but still. For what it's worth, I would say this is a good pillow, but expect to buy a new one every few years. Or, if it starts breaking down ANY before the 3 year warranty period is up, get it replaced! I wish I had.

[This review was collected as part of a promotion.] I have cervical spondylosis, and the Tempur pillows are the only ones I can use without waking up with a massive headache. I love them! The only things I would change might be to make the pillow a little thicker, and maybe to add the curvature that the older models had back into these new ones.

[This review was collected as part of a promotion.] I absolutely love my Tempur-Pedic pillows! I've been struggling to find pillows that support me on my back and on my side. The struggle was real and now it's over! I've used them for nearly six months now and I've never slept better!

Why am I writing a review for a pillow? Because I feel cheated by Tempurpedic. My recent customer experience with them has been extremely disappointing. Yes, I bought this neck pillow and despite carefully measuring to their guidelines, the pillow turned out to be nothing like what I expected. It fails to provide adequate support for my neck and shoulders, making it extremely uncomfortable to use. It's really small and the firmness of the pillow is another major issue for me. It feels incredibly firm, almost like laying my head on a brick. What truly heightened my disappointment was Tempurpedic's customer service and return policy. When I contacted them about my concerns and discomfort with the pillow, I was told that it couldn't be returned or exchanged. I wish they would have made it way more obvious that was the case with pillows before I bought it, otherwise, I would have thought about it twice before paying so much money for this pillow. Is the return policy on their page? YES IT IS. Did I see it? NO I DIDN'T...but...does anyone???? The reason given, as relayed by their "highest" customer service representative, was baffling-something about recycling concerns, which seems arbitrary and inconsistent given that they can recycle a giant mattress but not a small pillow...that comes with a removable AND washable cover....so so strange... This experience has left me feeling undervalued and cheated as a customer. It's evident that Tempurpedic's priority lies more in maintaining their policies, than ensuring customer satisfaction. Their response to my concerns reflects a lack of commitment to their customers' well-being and a high commitment to absurd pillow policy. I am now out a high amount of money, but Tempurpedic continues without a care in the world about my issues...why would they? I already paid them. I truly am deeply disappointed with both the Tempurpedic neck pillow and their customer service. I regret it so so much...I would advise against purchasing this product and would caution others against doing so unless they are certain it will meet their expectations. Tempurpedic's unwillingness to accommodate a dissatisfied customer like myself has tarnished my impression of their brand and has ensured that I will never purchase a single product from them ever again.

[This review was collected as part of a promotion.] I suffer from c-spine discomfort so I bought 2 of these pillows based on the amazing reviews. So far I am extremely happy with these pillows- however the small one is VERY small. It is not a standard sized pillow. Other than the small size of the pillow, my c-spine and I are very comfortable! My only suggestion is to purchase the larger sized pillow if you don't like a mini-pillow!