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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,401 ratings5,401 reviews
  1. 5 stars50% (2,715)
  2. 4 stars12% (641)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,115)
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Showing 3,301-3,310 of 5,401 reviews
Dec 12, 2023
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Horrible - Hard as a rock

I love my current tempurpedic mattress and pillow but wanted to try a contoured pillow based on needing better neck support. This pillow is horrible. It feels like sleeping on a rock, no give whatsoever and even more disappointing is that Tempurpedic customer care offers no exchange or return policy. To offer great service for your mattresses, a much higher ticket item, and no support for pillows seems ridiculous to me.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Heasus
5 out of 5 stars
5 out of 5 stars review

Contoured for configurability

[This review was collected as part of a promotion.] This pillow is thin yet supple. The contours allow what I consider to be six unique support configurations by changing its orientation. These provide the right support for the sleeping position of any given night and have greatly reduced neck and shoulder pain previously worsened by large pillows that bend the neck. I would like to have a longer model appropriate for a king bed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 13, 2019
Reviewer name: tempur4ever
5 out of 5 stars
5 out of 5 stars review

Awesome for your neck

I find the support for my neck wonderful. I have used these pillows for over 20 years. I buy a new one every 3 years as they do get flatter over time. The major negatives are the smell at first and the firmness. The smell does go away.. PROMISE and like a tempur bed you get used to the firmness . You will dislike all other pillows after using the neck pillow - I sleep on my side/stomach and love it

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 6, 2017
Reviewer name: Mama Morgan
5 out of 5 stars
5 out of 5 stars review

Chronic neck pain is gone!

[This review was collected as part of a promotion.] I am a side and back sleeper who had a horrible neck pain that nothing would cure. ..until I got this pillow. I'm now on my second one and couldn't be happier! I had tried other knock off versions, which made me afraid to try this one. I can sleep on my side and my back comfortably but my husband says it most comfortable on his back when he's used it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 5, 2023
Reviewer name: Uncomfortable and out of pocket
1 out of 5 stars
1 out of 5 stars review

Uncomfortable, expensive and not returnable

I'm unhappy with the pillow. I never slept on it, but tried it, covered, and it's uncomfortable. Years ago, I purchased a Tempur-Pedic pillow and was happy with it, so I was looking for a replacement. However, this pillow is nothing like the old one. It is much smaller and not supportive. Also, it's frustrating how expensive the pillow is and that I am not able to return it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 19, 2024
Reviewer name: Worst night sleep ever
1 out of 5 stars
1 out of 5 stars review

Save your money....don't order!!!!!

ordered 2 to many pillows by accident and with it still in the box and original packaging they still wont take it back for return. Will never order from this company again. Also, they changed their pillow and they are hard and awful now to sleep on. No stores carry the pillow to try out either! Good luck on their measuring recommendations! Got both a medium and large and still horrible. Save your money and don't order anything from this company!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 4, 2019
Reviewer name: Sleepless
2 out of 5 stars
2 out of 5 stars review

Flattened

I loved this pillow for the first 3 to 5 days. I slept great! After that, my pillow flattened and provided no head and neck support. Also, I purchased the full size or the standard pillow but it was very small, compared to my regular standard pillow I'd have to say this neck pillow was more like a travel size pillow. I do not recommend this product.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 24, 2019
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Best decision ever

[This review was collected as part of a promotion.] I saw these pillows for BOGO and I knew I couldn't miss the chance, first night sleeping on them last night and it was amazing! My neck was so perfectly settled! Unfortunately, now I want a new bed, to be as comfy as my pillows lol

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 3, 2023
Reviewer name: Angry Redneck
2 out of 5 stars
2 out of 5 stars review

Hard and small

The pillow we received is hard and small. The product listing said it should be 20" x 12.5" x 4", but ours measured at 19x12x3.75. They won't accept a return on their defective product, and they just delete any negative reviews. But don't worry, I'm working on a solution to auto-repost my negative review every time it gets deleted. Good luck content moderators.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 20, 2020
Reviewer name: Female Sleeper
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I have a medium sized pillow and I'm a 5'7" female. After exchanging the small for the medium (I sent it back unopened), I wish I had stuck with the small sized one. The medium size is great for when I sleep on my sides, but I'm finding that I sleep on my back for the most part. When I sleep on my back with the medium pillow, it stretches out my neck muscles too much and ends up straining my neck. Lately I've switched to the other side and that helps a bit. Moral of the story: go with the smaller size! Otherwise I'm happy with it. It does great at supporting my neck when I sleep, I just got the wrong size which was my fault.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295