This is a travel-size pillow AT BEST. I received this for my boyfriend after looking high and low for a curved pillow and a comfortable solution for his size. The pillow is 20" wide... for all sizes apparently. I was sure we got the wrong size. I didn't open it or anything called and asked if they could at least exchange. Nothing. Super disappointed only begins to describe it.

I actually have had my second neck pillow from Tempur-Pedic for a number of years. The structure, feel, firmness and smell of my pillow have not change. All in all since discovering your company 10+ years ago, your product, service and aim for customer satisfaction is now my standard for quality sleeping. I give myself an A+ on investment in ache free, resistant free and feeling good every morning. I sleep on a Tempur-Pedic Supreme Full, Tempur-Pedic Neck Pillow Large. For the New Year 2015, I decided to gift a dear friend one of your Breeze pillows and my daughter a neck pillow (she's been taking mine to bed with her). Tempur-Pedic have heavenly AWESOME beds and pillows!

I purchased two TEMPUR-Neck Pillows for our two guest rooms. My adult children slept on them during the holidays. They lasted one night before they were on the floor. They both own neck pillows and these pillows are so hard it's like sleeping on a cement floor. Not recommended.

If you want to sleep on a cheap piece of rock please but this off me. I got two for the price of one and I understand why now. I have had my other temper-pedicure pillow for like 10 years and I loved it but I lost it traveling... so I bought a new one the same one but this isn't isnt even memory foam it's like a brick. I'm disappointed... well guess I have to find a better brand :/

I was suffering from severe neck pain and I was only getting about 3 to 4 hour of very restless sleep. Since sleeping on my new pillow for 2 months I am getting 8 to 9 hrs of uninterrupted sleep every night!! This is one of the best products I have ever bought!!

ordered 2 to many pillows by accident and with it still in the box and original packaging they still wont take it back for return. Will never order from this company again. Also, they changed their pillow and they are hard and awful now to sleep on. No stores carry the pillow to try out either! Good luck on their measuring recommendations! Got both a medium and large and still horrible. Save your money and don't order anything from this company!

This pillow is the worst thing that has come into my life. Ever since I started using it a few weeks ago, I have had chronic neck pain. The neck pain isn't like the kind you get from a bad nights sleep - it is debilitating and has affected every part of my life. I can't even drive without worrying that I'll hit a bump and move too suddenly, further increasing my pain. I've had to see a chiropractor to get my neck restabilized. What's even worse is that it's expensive and yet there is no trial period. There are 0 refunds. I want to burn this pillow and never have to see it again and be reminded of the pain it has caused.

I'm a side sleeper and was hoping this would be a good fit for me. I'm 6' 1", big guy, and bought the largest size. It just wasn't comfortable at all when sleeping on my side. It didn't cradle my head properly. But when laying on my back, it is really nice. I went with contour side to side for side sleeping, and this pillow I use for watching TV.

I ordered a large pillow thinking it would be longer than the small or medium. When I received it and saw that it looked rather short. Called CS and they informed me that s/m/l referred to height of the pillow. I asked if i could exchange it, unopened. Told explicitly, no exchanges, no refunds. Horrible customer service. Never buying anything from them again. Was about to buy their bed, but wanted to try pillow first. No bed now!!!

[This review was collected as part of a promotion.] Love the tempur-pedic pillows. I am a side sleeper and back sleeper...so the combo pillow is perfect for me! I like that these pillows do not go flat! And they last a long time. Had my first one for 5 years before I decided to replace it!