[This review was collected as part of a promotion.] This is my primary pillow. I'm a side sleeper, so it's perfect. Bought this one to replace my previous Tempur-pedic pillow (it got less supportive after 5 years or so). Will get another one when this one wears out. Great product!!!

I disagree with Michele, I am a side sleeper and have the pillow for back sleepers and couldn't be happier. It depends on the person. The best investment we ever made was the mattress set and pillows. All our back pains went away and I fall asleep faster than before.

The neck pillow made my neck issues worse. I only got to use twice due to neck issues that cause migraines after the second use returned to my old pillow and my neck did not hurt anymore and migraine subsided. For my neck problems the pillow made it worse. Disappointed after the cost of pillow. Really was hoping for better results.

This is the only contour pillow I've found that really supports my neck. I have a large head, especially in the back. I also have neck and shoulder issues. This is practically the only pillow that works for me. I've tried several others but none offer the firmness of this pillow with true contours. The only drawback is that I can not find a properly sized pillow case.

[This review was collected as part of a promotion.] My husband has a neck pain. We decided to purchase this pillow. His pain has been getting better. I didn't think the pillow is so important for good sleep and neck pains before. I'm greatful for having this pillow. :-) Customer service is great, too.

I bought a new tempurpedic mattress (that I loved from the first night). When I was in the flagship store buying that I tried a new neck pillow. It was very firm. Now 4 months later I decided to get the pillow. I got the size small. It arrived today and is so soft you can wad it up into a ball. I took it back to the flagship store to ask what was the reason there pillows were so firm and this was so soft. The salesman...after assuring me he could do nothing to help...pillows are non returnable... he had me feel a medium and it is very firm! He said the small and large are a different temper material and therefore softer and the medium is the "firm" pillow. Makes no sense. Mattresses are the same firmness according to style no matter the size but there pillows are NOT!

So much better than my previous "cool gel" pillow. Way better support and sleep quality from day one. Was a bit warm at first but got used to it quickly. It will be interesting to see how it is during the summer. I sleep warm so may need to put a towel on it.

[This review was collected as part of a promotion.] I use the pillow every night. Have tried numerous pillows before, all of which would cause me to have neck pain. This is the only pillow that gives the right kind of support, and has eliminated my neck and shoulder pain.

[This review was collected as part of a promotion.] I used a similar model for the past 11 years and just swapped it out for a new one. I definitely recommend it for anyone looking for a firm-yet-comfortable pillow. I'm a few months in and I'm loving it.

[This review was collected as part of a promotion.] Can't get comfortable enough to sleep on them, and they are not returnable, so a waste of $300. The large size it's just too big for Can't get comfortable enough to sleep on them, and they are not returnable, so a waste of $300. The large size is just too big for an average sized woman.