This pillow is terrible. It's extremely hard and very small. Made for a child. It is also very costly. ONCE receiving the pillow, I knew right away it was over priced, small, and hard. I tried 2 times to work with the company to fairly fix the issue. Whether it's a refund and donation of the pillow, sending a new pillow, something and both requests were dismissed claiming the policy said no returns. Due to the quality, size, and situation something could have been done to be fair. But it was not. I will never be ordering from this company again... this is greed unprofessional and wrong of this company to do this. Very disappointed.

I purchased this pillow for my husband as a Christmas gift, we had no clue that it would be so hard. I would not advise anyone to purchase this product. There is no give at all to the pillow, you would be better off to go outside get a rock and put it under your head.

I am not sure when my neck pain started. So, i surveyed the web and decided to buy the tempur mattress and spend a year and a half. It was great buy although the mattress is quite expensive i thought. It worth... Recently, I felt a slight neck pain in the morning. I figured it out that the pain was from that I didn't use any pillow. the mattress well supported my neck as well as whole body for good balance. As the weather changed to summer, the temperature rose and the cushion became a bit firm and that's why the mattress lost supporting my neck. This time I tried to buy the tempur pillow and spent a night. It was marvelous... no more neck pain at all.... Its first look is a bit tall and firm but after falling into a sleep, I could keep sleeping until the morning. I will fall in love again with this stuff...

[This review was collected as part of a promotion.] I've had neck pain for years and this is the first pillow that has really helped. The pillow is firm but that support is what helped prevent my neck from being so stiff and sore. Thank you Tempurpedic!

[This review was collected as part of a promotion.] I think you could get a good pillow for less. I bought a medium because I like to side sleep but the lump feels too big even though I measure for a medium/side sleeper. Oh well. They can't be returned/exchanged. I owned a Tempurpedic bed before (not sure which style) and it was the best. But apparently that doesn't translate to good pillows. I don't usually write reviews, but Tempurpedic said if I write a review for the pillows I will be entered to win a new mattress set. That's what I really need. I hope you found this helpful.

[This review was collected as part of a promotion.] This pillow has a terrible musty odor. I have not been able to use it because the smell kept me awake. For now I put it into a plastic bag until someone can advise me on how to get rid of the musty smell.

[This review was collected as part of a promotion.] Since the shape/contour of this pillow is so different, it took me some time to get used to it. However, I've had this pillow for a few months, and I can definitely say that it's my favorite pillow I've ever had. It's done wonders for my neck pain and I wake up having slept better too! I highly recommend this pillow!

[This review was collected as part of a promotion.] It is a two sided pillow for the height you personally need for neck relief while sleeping. Everyone is built different and it adjusts to whether you sleep on your side or back. I have slept with this type of pillow for over 20 years from Tempurpedic. I take it with me where ever I go as well in my suitcase.

I love my Tempur Pedic neck pillow. It literally goes with me everywhere, from all over the USA to London and even Muscat Oman in the Middle East. I've owned my pillows for 10 years, the only time I don't sleep with it, is when I'm backpacking in the Rocky Mountains, but you can bet it's locked up safe and sound in my truck parked at the head trail. Like I said, "have pillow, will travel." Simply the very best!

[This review was collected as part of a promotion.] I bought it because my chiropractor recommended it to me as I have a neck injury. At the beggining was not very confortable, but after a week it was ok and now I see how much my whole back has improved!