[This review was collected as part of a promotion.] I purchased the pillow for the ergonomic benefit. After the first night of use, I had neck & shoulder pain that wasn't there before. So I went to youtube to see if I was using it wrong, yes I was so I coreected how I was using it. I did not encounter pain, but I did not enjoy the pillow, so I removed them from my bed, packed them back up in the container they came in, stuck with expensive pillows I don't want:(

My neck and shoulders started hurting after the first night I slept on the pillow. I am petite and even chatted with the customer service rep before purchasing. The rep suggested the small neck pillow, which was a HORRIBLE recommendation. The pillow is so small it will not even fit in a standard pillow case. They let you try out a mattress for 90 days, but you cannot return a pillow after using it for 2 nights, SO stupid

I have always used this pillow for a long time. But this is the first time I ordered it online. The measurement information made me think that a medium is what I needed. But after I got it, I realized that it was a small that I always bought. So I'm hoping it will soften up and fit me a little better. It's a little too high for my neck. But it's better than what I was using. I love this pillow so I may just need to buy another one in small. The support for your neck is great.

[This review was collected as part of a promotion.] I have recently purchased my second neck pillow. I have used one for many years and my neck problems have disappeared. Whenever I go back to sleeping on my down close I get some discomfort back. The new pillow did come with a slight odor as mentioned in many of the reviews. I am currently airing it out before I start to use it. I also sleep on a Tempur-pedic mattress which I like very much.

[This review was collected as part of a promotion.] The pillow has been very helpful for my neck and back. Is very confortable and really helps. The pains have almost disappeared completely and I can sleep now. I recommend the neck pillow. Right now I don't have anything negative to say about.

Have used one of these pillows for years and loved it but decided it was time to replace it. Bad idea!!! The replacement has been "airing" for months in an effort to remove the horrible smell. No luck....I am so disappointed in this product. It remains unusable.

My dad recommended this pillow when I complained for the 85th time about neck pain from an old whiplash injury. Knowing full well that I'm too cheap to drop $$$ on something like this, he sent it to me as a gift and it's changed my life. As soon as I put my head in the valley of this pillow with my neck supported for the first time in 35 years... I drooled. Stunned into silence. Finding deep peace and tranquility. Now it goes with me everywhere (which is mostly nowhere because.. pandemic..). BUT! When I do travel again, I will feel absolutely no shame in checking a bag with 30% of the space devoted to this dreamboat of a pillow.

[This review was collected as part of a promotion.] This pillow has chamged the way I sleep. Two years ago I had a brain tumor removed from behind my cerebellum. The surgery involved slicing into the back of my neck (6" long), detached muscles, etc. and during recovery until now, I have had a hard time sleeping. I was recommended to get this pillow for my bed and I am sure glad that I did. I got the larger size since I am 6'2" and it immediately took the pressure off of my neck. I no longer have to sleep propped up with two pillows and wake up refreshed again. If I had to do it all over again, I would quickly purchase these pillows again, amazing product!

[This review was collected as part of a promotion.] I have cervical myelopathy with fusions from C3-C6. My neck is very stiff. I bought the medium pillow first but it was too thick. I'm a 5ft 2" tall, medium built woman. According to the guide, medium was the recommended size. After giving it a few weeks to break in, it was still too high and firm. I decided to buy the small pillow and it is MUCH better! So, take into consideration what your neck issues are along with your size when deciding on which size to order. The small one is softer but it still supports well.

[This review was collected as part of a promotion.] I've been looking for a pillow that can fill and support the arch space under my neck and this pillow does it. Unfortunately sometimes I sleep on my stomach and this pillow is not comfortable for your face.