This pillow was the WORST pillow you could buy if you have neck pain. I bought it for my husband and after trying to use it for a few days he ended back in his doctors office who advised him to stop using the pillow immediately. Please do not buy this pillow. I doubt that they will post this review but if they do you will have to go through a huge amount of good reviews till you get to one that doesn't have 5 stars. They say satisfaction guaranteed but they LIE. They will not even let you exchange the pillow for a regular one. I am curious how many reviews I will have to go through to see this one. I will be shocked if they even post it.

I have had severe neck and shoulder pain for so long. I saw this and thought that can't possibly work. Then read the reviews saying it's too hard. First it is not too hard and from the first night I slept on it I slept through the night for the first time in a long time and woke up with no pain. It's been a week and a half and I now sleep through the night and wake up refreshed and pain free every morning. I never want to slept on a regular pillow again.

[This review was collected as part of a promotion.] My only problem is that with warmer temps the pillow became to soft to keep my neck aligned properly. I developed numb arms again. Otherwise it's an excellent pillow for comfort for someone without neck problems.

[This review was collected as part of a promotion.] The TEMPUR-Neck Pillow is an exceptional product. It is firm enough with the right amount of plush. It keeps my neck aligned and propped up enough without sinking in too much, which is what usually causes neck pain for me. However, it still manages to have a nice form fitting behavior. I absolutely love it and may have to get my wife one if she keeps taking mine.

I had this similar pillow for 12 years and loved it. Obviously that's a long time for one pillow. I bought a new one and it is so much bigger. I followed the size guide and everything. I wish I could return it. It's hurting my neck. Uggghhh! It's bigger than you think.

[This review was collected as part of a promotion.] I normally wouldn't spend this much money on a pillow, but I've been waking up with neck pain and my chiropractor recommended it, so I thought I would give it a try. I'm so glad I did! I sleep better, and the stiffness in my neck and shoulders is greatly reduced since I got this pillow.

I am very disappointed. I have scoliosis and used to have a pillow just like this that fit perfectly in the shape of my neck and helped me sleep. I lost it and bought this one only to find it's hard as a rock (so uncomfortable), hurts my back even more than it already does and also doesn't fit my neck so it's just awkward in general. The measurements didn't help get the right size. I tried it for a few nights hoping I'd get used to it and it's just bad. Very disappointed in this purchase and the fact that it's not returnable.

[This review was collected as part of a promotion.] I have neck and back/shoulder tension and I had been looking for a pillow to replace another memory foam one I had that was of similar shape. The design of this pillow allows me to sleep in my back or side and helps keep the spine (more) straight to reduce some of that tension. It is a little stiffer than my old pillow but that could be the difference between new and old.

My boyfriend bought this pillow around 5 years ago. I tried his and LOVED it! I have chronic neck pain/tension, and it was the only pillow I've tried that I've been happy with and offered enough support. I bought one of my own last year. However, the one I bought feels COMPLETELY different than the one my boyfriend has, despite us both buying the same one directly from Tempurpedic. The one I have is extremely hard and uncomfortable. We even tried methods to "soften" it but nothing helped. To this day, I haven't even used the one I bought even once. Very disappointing as I spent so much money investing in this product; but it appears they have changed their product/formulation for this pillow.

[This review was collected as part of a promotion.] I recently suffered a neck spasm, and decided that I needed to make a change. My friend recommended using a tempurpedic pillow and since they were having a buy one get one free promotion, I decided to give it a try. It's made a world of a difference because I'm waking up pain free now and sleeping more comfortably.