I bought this one to replace another tempur-pedic neck pillow and it's comfortable but the fact that it still doesn't fit in a standard pillow case drives me crazy. I have other non neck related tempur pillows that fit pillow cases perfect and the fact this one doesn't bothers me for a strange reason. It's great if you can get past that or go out an buy a separate case that does but it won't match your sheets.

[This review was collected as part of a promotion.] I gave it a good three months and my neck is worse off. I'm switching back to my old pillow because, after 1 night back, it already feels better. I think I just need something firmer. Other experiences may vary.

The size, shape, and hardness of this pillow makes it unusable. The pillow is too short and narrow. Even after using the measurements I took based on the website instructions the pillow did not fit me at all. Sleeping on your side puts your head at a painful angle and your spine out of alignment. Sleeping on your back is extremely painful due to the shape of the curve and the hardness of the memory foam. It made my neck pain so much worse and gave me a terrible headache. I threw it away.

[This review was collected as part of a promotion.] I worked with computer at office more than 10 hrs/ day: I suffered from soldier neck. When my wife purchased this pillow, I thought it was super expensive (How pillow costs close to $100?) Once we receiving pillow and tested 1st night, it was awesome. The pillow perfectly fit my neck line and supported my neck. Compared to other cheap normal pillow, this neck pillow led me more deep sleep and comfort sleep life. I have a plan to purchase 4 more pillow to give my parent and parent-in-law. Don't think it is too expensive, it is worth the money. I am not owner/employee of Tempur pedic, also I don't have any stock for Tempur pedic.

I have Tempur neck pillows previously and loved them. So after about 8 years with my last one, I decided to get a new one. This one is so hard it creates neck pain- I've tried to break it in by using it but it is simply too hard and does not give. It is unusable, and to literally add insult to injury, Tempurpedic will not allow returns on pillows. If you have used older Tempur neck pillows, please be aware that this is MUCH harder.

I ordered this pillow because I would wake up with neck pain every morning. After reading the reviews, I was excited to order my pillow and was sure that it would help. I used the size chart and determined that I should order the "large" size. I recieved the pillow quickly and in perfect condition. After giving myself ample time to get used to sleeping with my new pillow, I've come to realize that my neck pain is worse than ever. The large size seems to be too big and puts too much pressure on my neck. Though I do understand the "no return" policy for pillows, I am disappointed that I spent so much money on a pillow that I can't use.

I bought a new tempurpedic mattress (that I loved from the first night). When I was in the flagship store buying that I tried a new neck pillow. It was very firm. Now 4 months later I decided to get the pillow. I got the size small. It arrived today and is so soft you can wad it up into a ball. I took it back to the flagship store to ask what was the reason there pillows were so firm and this was so soft. The salesman...after assuring me he could do nothing to help...pillows are non returnable... he had me feel a medium and it is very firm! He said the small and large are a different temper material and therefore softer and the medium is the "firm" pillow. Makes no sense. Mattresses are the same firmness according to style no matter the size but there pillows are NOT!

[This review was collected as part of a promotion.] We currently have a temperpedic bed that we love. Husbands neck has been bothering him with our old pillows. Thought we would give this a try. I do not here him complain about his neck anymore. They are harder then a traditional pillow but gives you support where needed.

I have experienced neck & back due to inadequate pillows. I was hopeful that the tempurpedic neck pillow was the answer. (I have the set of mattresses and I love them). However the pillows, (mind you this is my second set of pillows) are terrible. Like many of the other reviews, I have awaken with more stiffness than before and sometimes headaches. I don't know if they were better quality in the past, but these are awful. I've tried to give myself more time to adjust to them b/c of the ridiculous 'no return' policy, and I've come to accept I've wasted my money. I would NOT recommend these pillows at all.

The original pillow I purchased was a King size pillow. Worked great really helped my neck. This is substandard size pillow! My fault I thought a large was the equivalent of a King size boy was I was wrong it is smaller than a standard pillow! If you are no longer going to provide a pillow based on bed size you need to make that abundantly clear! I hate it! Will be looking for alternative brand!