I just received my neck Tempur-Pedic pillow a few days ago and I no longer am uncomfortable sleeping! I have used Tempur-Pedic pillows for about 15-20 years. The last one I bought, I used it for 2-3 years and the last 6 months was uncomfortable. My physical therapist just told me I purchased the wrong one for my arthritic neck and TMJ syndrome! However, the one I just received (and I am writing a review for) is the one I always buy, except for the last pillow and my physical therapist approves! I didn't have to adjust to it and I slept all night. It felt like a dream! Also, I couldn't detect an odor to air out like I usually do (yeah!). I measured my neck as the instructions said to and I needed a "medium". The pillow is standard in size which is perfect for me. Thank you!

Bought online this small neck pillow to replace my old one (which I love), to find out this new one is 1.5 in longer, 1.5 In wider, 1 in thicker and much harder and stiff than my old one. Definitely a different kind of foam. Called to get a refund and was informed that any purchase online is non refundable. Tempurpedic, never again!

[This review was collected as part of a promotion.] For years I've wasted my time with other fancy pillows that were supposed to be good for neck/shoulder pain. They never worked. I finally caved and bought the tempurpedic. I know some people pft at the size (I bought small) but I love it. It's sized perfectly for me, instead of this big bulky pillow I have to keep moving around all night long. This also means I can easily bring it for travel. After waking up for weeks with a stiff neck, I haven't had the same pain since switching to this pillow. Really glad I finally bought one!

[This review was collected as part of a promotion.] I have severe chronic neck and shoulder problems and the new contour pillow I bought from Tempurpedic really gives me relief at night when I am sleeping. I also sleep mostly on my back because I use a CPAC Machine and this pillow is excellent for a back sleeper. I have owned several contour pillows over the years, but this Tempurpedic contour pillow is by far the most comfortable of them all. It is heavier, softer and more supporting than any other contour pillow I have ever used. It gives my neck & shoulders complete support all during the night. I highly recommend it!

Please don't waste your money. I used this pillow and my neck pain actually WORSENED. Also you should be advised of 2 things: 1. The size of the pillow is smaller than standard size. BEWARE 2. Tempur Pedic has a no return policy for pillows. So if you purchase a pillow and don't like it, be advised you are forced to keep it. This policy is so unfair. Other retailers let you return the pillow, so I would advise you to purchase your pillow from another retailer in case you don't like the product and want to return.

Purchased two and they are super hard and tiny! and WOW! hard as a rock! and soo small? why soo small? why can i return a mattress after 90 days trial, but i can't return or exchange the pillow? they must know it sucks! the representative tells me it's the best pillow they have! (that's scary!) she then says "it has a break-in period"... how many decades could this take? hmmm she then advises me to sit on it while i'm watching tv... and bounce up and down on it. hmmm - interesting. i'll just leave you with that. buyer beware!

My first pillow was a dream. When it lost the firmness I needed, of course I replaced it with another. Upon opening the box I noticed a very strong odor. I could not sleep on it. I left it uncovered, I put it outside, and in the sun. It is not as strong, but the odor is still there. I have double sealed it in 2 plastic bags to be able to use it. Also, it is too short. Sometimes I roll over and off the edge. The missing 4" matter to me. You offered a replacement pillow, but I decided not to bother. I like the firmness, and once I find another as firm, I'll buy it.

This pillow is like a rock. Unfortunately I got two and they would not take either one back , even though ine was still in the original shipping box and had never been opened. Also interesting that I wrote an earlier review with this same comment that was never posted.

[This review was collected as part of a promotion.] I'm so happy you offer a small sized contour pillow. It is my favorite pillow for over 10 years now. It has helped me become a back sleeper and I have less neck pain after using this pillow. Thank you Tempur-Pedic!

[This review was collected as part of a promotion.] I love my tempur neck pillow. The first night I slept on it, I felt neck pain relief. I didn't expect the pillow to do that after one night, since normally you need to adjust to them for a couple weeks. The pillow is great!