[This review was collected as part of a promotion.] Initially the neck pillow was a little too firm for my liking and did get a headache the following day. I was hesitant to try it out again, but when I did, it was was wonderful and have been using it since. I have been using it for about a month now.

We have neck pillows from prob 12 yrs ago. I ordered the original size small only to find out that they were different in measurement to our original ones. I called customer service. They were great to work with, allowed me to return the two that I ordered and exchange for the medium size which the bump of the pillow is more true to size as the original. Of course there was a charge increase. We are happy with the medium size . Much more like what we are used to.

[This review was collected as part of a promotion.] My husband and I both can't sleep without it! I have less neck and shoulder issues. It's comfortable and not hot either. This time the pillow seemed a little more firm than usual and took a few 'breaking in' but now is great

I bought 2 of these after reading so many positive reviews. First of all they are very small which is fine just keep in mind it drowns in a regular pillow case. These pillows kill my neck. I wake up all night and my neck hurts so bad I can hardly turn my head. I've turned it every direction and it doesn't help. I gave the second one to my 20 year old son and he can't sleep with it either. I would like to try a different model but scared now as these are spendy.

As a side sleeper the pillow is perfect. Right height, firm support. However for the times when I flip to my back the foam doesn't have enough give and screws up the quality of sleep and my neck when laying flat. I wanted to love this pillow but I won't recommend it. I'm searching for something else.

[This review was collected as part of a promotion.] I've dealt with neck pain off and on from an old injury. Having the right pillow is important to me. I've tried several types and brands of pillows with little success. Even the pillow that guaranteed "the best night's sleep in the whole wide world" didn't work. Finally I tried the TEMPUR-Neck pillow and couldn't be happier. I get a quality sleep with no neck pain. It's not a fluffy soft pillow, but that's not what I was looking for or needed. The pillow's foam is heavier and more dense. It forms to the curve of your neck then doesn't go flat over night so it keeps your head, neck, and shoulders in proper alignment. It's working great for me!

[This review was collected as part of a promotion.] I purchased my first pillow years ago. I kept it longer than I should have. It finally died. I first replaced it with a "generic" foam pillow for a fraction of the price of a Tempurpedic. It was awful. I returned it and purchased my second Tempurpedic. Very happy with repeat purchase.

Been a customer for over 15 years, and have always purchased these neck pillows because they used to be so firm. Not anymore! The last 3 pillows I've purchased from here have all been super soft, I don't get it. They've changed this pillow for the worst and it's very upsetting.

I am 5'4", bought the small tempur neck pillow and have been using it now for over a week. I am mid-50's and was starting to have neck aches and headaches more and more often upon waking. Wasn't sure if it was my neck or sinus issues causing the pain but after reading so many positive reviews I thought I'd give this pillow a try. So, first impressions upon opening the box. Wow, the pillow is pretty small! My standard pillow case swallows it. Not sure why they didn't make it "standard" size. However, the smaller size does not affect it's purpose or my sleeping habits although I would pay a little more for the same pillow in a normal size. Next, it did not have an odor and it was not rock hard. I was happy with the density of the foam. After 2 nights, upon awakening, my neck was a bit stiff BUT, it was not an ache. I assumed there was probably a bit of "realigning" going on with my neck. Since then, I have not woken up with any pain! Sinus issues don't seem to be as bad either. The pillow is extremely comfortable and I am very pleased with my purchase!

I need neck support for cervical stenosis. The two support rolls are too close together, so that your head hits the other one instead of having a place to nestle into when your neck is on one of the support rolls. It's also VERY HARD, LIKE A ROCK. No way to get comfortable at all. So disappointed in this new design. Tried for three nights and woke up with a worse headache than I did with my old worn out pillow.