I've slept on this pillow-style for 10+ years. I ordered two "Large" on BOGO special. My 24" Counter-Breeze has apparently been discontinued (although Customer Service has no idea when). I hadn't even taken 20", so called "Large" pillows, out of their boxes. But essentially got "tough luck" from Customer Service. Had I opened shipping box I would be understanding. Instead I feel ignored and dismissed by a company that I've supported for years.

[This review was collected as part of a promotion.] We've had the original Rhapsody and then the 2nd generation Rhapsody Breeze. Now we have the Tempur ProAdapt. I am not sponsored by Tempur-pedic, but I just simply cannot get away from their products! The TEMPUR-Neck Pillow has been in their line up over the past few generations and it has only gotten better and better. In fact, even my 5 yr old Yellow Lab LOVES it and is always on it. It is the only pillow that provides support. I'm happy to say every bedroom in our house has a set now. It is the perfect compliment to their Firmer mattress lines. If you summer from any sort of neck pains and are a back sleeper or side sleeper this is 1000% the pillow for you. Or if you own Labradors :)

I'm really unhappy with this pillow, I find it to be unusable. I was really disappointed because I have another tempurpedic pillow (same shape that I love). This pillow is too small in height and width. This I blame on myself because I should have looked at measurements more closely. The biggest problem though is that it is very hard. I would not recommend or rebuy. It was far too expensive for a pillow that isn't useable.

[This review was collected as part of a promotion.] I have textbooks that are softer than this pillow. I tried to offer it to my parents after my husband also didn't like it. Neither my mom or dad could tolerate it either. I literally can't even give away the pillow I paid over $100 for.

[This review was collected as part of a promotion.] Bought this pillow after having cervical fusion surgery because I was still getting headaches and stiffness in neck at night. Wish I would have bought it sooner. I have never slept better, since my surgery. Thank you Tempur-Pedic.

Love this pillow! I have a C5 neck issue and this is the only pillow I can get a good night's rest on. It provides steady support whereas other memory foam pillows collapse and deflate. However, I REALLY wish the pillow was standard size width (26") or even 23".

I have been using one of these for over ten years now and can't/won't go back to anything else. Using a regular pillow caused neck and shoulder issues. I haven't had a single morning with neck or should pain when using one of these. It does take a few nights to "break in" a new pillow. It may feel too firm, but it will soften and react to heat more quickly as you use it. For me, the improvement in sleep is almost immediate, even with a new pillow. The only down-side to these pillows is that once you start using one, you have to take it with you when you travel, as regular pillows just won't cut it anymore. I also have a travel-size pillow that was in my pack everyplace I went in Iraq. I could get a decent night's sleep on a cot as long as I had my pillow.

[This review was collected as part of a promotion.] I ordered two Tempur-neck pillows, after an old foam neck pillow was wearing away. I did get the small version, which I found to be a bit too thin. It is great with another flat pillow under it though. I recommend it for people with neck pain, but you should consider getting a larger size.

[This review was collected as part of a promotion.] First off they are expensive but totally worth it.very comfortable and much cooler than our last pillows. I would absolutely recommend this pillow and bought them for my parents. They also love them.

I have degenerative arthritis in my neck and spine with three bulging neck discs and fibromyalgia, and I bought my first TEMPUR-PEDIC neck pillow around 1998. DJD has of course worsened to the point orthopedic surgeon highly suggested discs surgery. The neck pillow I had had gotten too soft so I purchased another one and I'm telling you between the new pillow to assist in greater alignment, and putting some other practical daily habits into practice, my neck and back pain totally subsided and I decided to NOT go forward with surgery and I have not regretted it! That decision was about two years ago, and all I can say is, I may at some point in time have to have the surgery, but I am just so thankful I gave it a try before having such an extensive surgery. I can't say there is anything that I don't love and appreciate about it! I am a back and side sleeper, and it keeps my neck, shoulders, and back in proper body alignment and full comfort!