[This review was collected as part of a promotion.] This pillow had the shape I wanted, so that my neck didn't kink because my shoulder was also on the pillow. It definitely helps with my neck pain at night. It is a little firmer than I expected and I think it could be slightly more on softer side. Pay attention to the sizes and definitely pick smaller if you fall in the middle. If it's too large, it may put more pressure on your neck than necessary and feel uncomfortable. Overall a good pillow if you experience neck pain.

We have used this exact Tempur-pedic neck pillow for at least twenty years. About every two years we would replace them. It was a life saver for my neck problems. Both my husband's and mine are an extreme disappointment as they are hard as a rock. My husband went so far as to sit on it for a 2 hour car trip and he says it's better but nothing like the ones we are used to. There is no "memory" in this pillow. It doesn't give. It's just hard. Such a disappointment.

[This review was collected as part of a promotion.] This is by far the best quality memory foam mattress we have owned. My husband and I repeatedly say out loud, "God...I love this bed" when after a long day we flop our exhausted bodies in for the night.

I spent the extra money to purchase this pillow, because I wanted relief from neck pain in the morning. Based on the description and reviews, I thought this pillow would help keep my spine aligned while sleeping since I am a side and back sleeper. It did not do that, it's extremely uncomfortable and I couldn't make it through more than an hour before switching back to my cheap pillow. Also, based on my measurements I was told to purchase a small pillow, which I thought would just mean the "bump" on the pillow would be small to accommodate proper spinal alignment, but the pillow itself is actually very small. They could easily make the "bump" on the pillow the appropriate height while still making the pillow a normal size to fit in most pillow cases. I am very disappointed that I cannot exchange this pillow for one that might be better suited for me especially with the cost. I do not recommend this product.

I bought a Tempurpedic neck pillow 15 years ago and loved it. The pillow foam was high quality and pillow cover was 100% cotton. The new Tempurpedic neck pillow that I bought is very POOR quality and the cover is 100% polyester. The foam is not conforming! What a waste of money!

I have been experiencing severe neck and shoulder pain for almost a year and have tried many different pillows before finally breaking down and buying this one. I was hesitant because of the price, but was so desperate that I would have paid 10 times as much to get relief. This thing works! Yes, it is very hard and heavy, but if you are experiencing neck and should pain then you need something more substantial than the average "firm" pillow from the store. This is obviously not for people who just want a thicker pillow, so if you are experiencing pain or discomfort when sleeping, do not hesitate to buy this pillow. I used the size guide and bought the small and it fits my neck perfectly.

This is my second Tempur-Pedic Neck Pillow. The first one was a Large Queen Size, which served me quite well for almost 4 years. The new pillow is much firmer than the old, but is smaller. It has taken a few weeks, but now I am very pleased with it. It serves to offer my neck great support. This is in lieu of the fact, that I am almost 4 years postop from C-Spine Fusion and Instrumentation of C3 through C7..

[This review was collected as part of a promotion.] Since I got this pillow, my sleep has been much more restful. I wake up without pain and toss and turn far less. The great thing about it is that it works for side and back sleeping- just flip the pillow and adjust to your comfort! I'm glad I took the leap and got this pillow it's made all the difference in my sleep.

[This review was collected as part of a promotion.] Basically I have neck issues and tried many pillows and nothing worked. My wife gifted these to me and I have been using them for almost 4 months now, I never had the neck issue again. In the beginning I felt little uncomfortable for couple of days using this pillow, but after that I felt very comfortable. I got used to the contour neck pillow. The shape of the pillow is what needed for keeping neck issues away. I never tried a different branded neck pillows before but I am glad that I bought the best (tempur pedic). I choose tempur pedic because I want to be fit without neck pain and I don't want to compromise on that.

When purchased, I had illustrated that I was a "side" sleeper, while also purchasing tempur-pedic bed. NO, NOT FOR SIDE SLEEPER. In a very short time the opposite side of my neck from which I sleep felt like a cord had tightened up from my skull to my shoulder. Then my shoulder blade became painful. Just on a hunch that the pain started with new pillow I switched back to my traditional one. One night later my neck & shoulder have lost the awful tension which on a scale of 1-10 was a ten. Pay attention to the "use" of the pillow.