[This review was collected as part of a promotion.] I did the BOGO deal and don't regret it. My sleep pattern has drastically improved as a result. The pillow provides the right level of quality and comfort to help me rest well. Highly recommend. I got size medium and so glad I did. Small would have been too small. This product really does support the neck and head well.

[This review was collected as part of a promotion.] The pillow feels great and I get an excellent might of sleep. The pillow is smaller than a standard pillow, but I don't toss and turn at night, so it's not an issue. It smelled a little funny for a day or two, but that has dissipated.

[This review was collected as part of a promotion.] I really like this pillow. It definitely took some time to break in, maybe a week or so but since Then it's been a dream. I've gone back to my old cheap pillow here and there and I woke up with neck pain again. I would definitely buy again.

We are absolutely devastated! Came here to stock up on the side-to-side contours and find they are discontinued! Oh my word, I don't know what to do! They were firmer than any other pillow. Ours are going on 7 years now! We will go back to the regular contour, of course, but it won't be the same.

I've purchased and recommended TempurPedic mattresses for decades, so I didn't hesitate to purchase this contour pillow. Unfortunately, I found the pillow to be much too firm! After trying to adapt for over a year, I finally stopped using it. When my frequent headaches went away, I concluded they must have been caused by the too-firm pillow.

My old tempurpedic pillow was 20+ years old. I loved it & took it with me whenever I traveled. It was time for a new one! I love my new Tempur-neck pillow! Small is just right for me--it cradles my neck nicely & I sleep wonderful with it! No more tossing & turning in the night not being able to get comfortable. I wish it didn't have a chemical smell at first. I aired it out during the day for the first few days, and used a pillow case plus a towel over it to cover the smell at first.

[This review was collected as part of a promotion.] Great pillow. If you don't use it for your head it's awesome for support on your legs if you sleep in weird angles or even your arms! Also you can wash the top cover to the pillow and it didn't shrink

[This review was collected as part of a promotion.] Purchased a Presidential Mattress, lasted 3 years and that was it. And we are currently in the market for a new mattress. If someone from Tempur-pedic was interested in keeping a customer, have them reach out to me.

I purchased two TEMPUR-Neck Pillows, Small, as there was a "special." After opening and using ONE of the pillows for < week, I determined that the pillow was not an appropriate size... I was looking for TMJ & neck pain relief and it felt as if it exacerbated it. I reached out to customer service to ask about exchanging the second pillow that was still unopened in it's original plastic packaging AND box. I was stunned to receive a hard NO. I find it ironic that the company's reply included the line "As a zero-waste company, unfortunately, we are unable to accept returns or exchanges on comfort items like pillows due to their personal nature" yet the company accepts returns on mattresses? Again - I was looking to exchange an **unopened, unused** pillow and was declined. We have a Tempur-pedic mattress and sadly, the company has lost us as a customer.

[This review was collected as part of a promotion.] For years I've had the Queen size Neck Pillow. I've loved this pillow but noticed that I was increasingly having to put my hand under when I slept on my side. It dawned on me that the material had finally broken down to the point where I needed more support. After researching the Tempur-Pedic site and seeing they no longer made the Queen size Neck Pillow I found the Side-to-Back and Side-to-Side pillows to be closest to the current Neck pillow (i.e. 24" long and 4.75" high). I do move from my side to my back while sleeping and thought I'd give the Side-to-Back pillow a try. I first spoke to the online chat consultant to determine how big a change from the side height (i.e. 4.75") to the formed center designed for back sleeping. After determining it was a good height for proper neck support (I'm 5'11" with broad shoulders), I ordered the Side-to-Back pillow. Upon waking after my first night sleep I noticed how refreshed I felt. It was as if I had gotten into a very deep sleep (I do use a CPAP so that may help) and my shoulders and neck felt great! After several nights since, I am ready to certify that this pillow is AWESOME!! It is firm on the edges, which is what you want when sleeping on your side. I would not recommend it for someone that has narrow shoulders or moves to their stomach. My only complaint would be sometimes when moving from side to side or back to side my ear gets caught and folded over. Not a big deal as I move enough that it really doesn't cause any issue but thought I'd share. The only other small complaint is the location of the zipper to remove the liner is right at the bottom edge of the right side of the pillow so if you do put your hand there, you will feel it. Again, not a big deal as I'm re-training myself to not have my hands up by my head anyway. I hope you love it as much as I do!