[This review was collected as part of a promotion.] This pillow has a perfect elasticity that fits human neck. I sleep with it everyday and it definitely helps to improve sleeping quality. But I am also having difficult time taking care of the surface especially when my hair stacked in and some stains attached to. I don't know how to wash rubber material and white layer covering the rubber. I think the customer service should have provided guidance or instruction of using the pillow for long term. Still recommend it!!

[This review was collected as part of a promotion.] I am very happy with my pillow purchase & can honestly say my sleep has improved considerably. I love how I am able to switch from side sleeping to back sleeping & still be very comfortable with proper neck support. If the pillows are this good, I can only imagine how awesome the mattresses are :)

I bought this pillow based on reviews I had read regarding the best pillow for TMJ sufferers. I was very excited and anxious to get this pillow to help with the intense pain I experience at night while sleeping. This pillow is VERY firm and small in size. And now I wake up with neck and back pain. I know it says "firm" on the description but I was expecting a little bit of cushion since this is a Tempur-pedic pillow but there is no cushion or give to the pillow at all.

[This review was collected as part of a promotion.] Best pillow ever. I shopped around and bought and returned many pillows until finally going back to my favorite which I bought back in 2002. Yes they lasted almost until 2017 when I finally replace them and was lucky enough to get the two for one deal online. They are a little stiff and smelly at this point but I think in another month they will be perfect.

[This review was collected as part of a promotion.] Forgot my TEMPUR Pillow on our last trip to the mainland and had been searching to replace it. Purchased this pillow based on what was recommended by a sales rep. This pillow works good, but just not as comfortable as the one that I had lost. Will be purchasing a different pillow in the near future.

I have straight neck syndrome, and actually have a bit reversed cervical curve..so it's really uncomfortable when I wake in the morning. When I first time used this Tempur-neck pillow, my neck pain was released. Not 100% released from the tension, but I can't sleep without this pillow any more..because I will have mush more pain with the normal pillow. I ordered travel neck pillow. I look forward to have it soon!

[This review was collected as part of a promotion.] This pillow is comfortable and durable. My wife turned me on to the Tempur-Neck Pillow over 15 years ago and it is what I've used ever since. This is the 2nd one I've purchased and I expect to continue to purchase this pillow as long as it is made.

[This review was collected as part of a promotion.] This bed is super comfortable and versatile. If I have a bit of reflux I can raise the head to keep things under control. If I sleep on my side, it's easy to lay flat again with one button. The Breeze feature makes it nice and cool during the summer months; no more waking up with a soaked pillow.

I ordered a large pillow thinking it would be longer than the small or medium. When I received it and saw that it looked rather short. Called CS and they informed me that s/m/l referred to height of the pillow. I asked if i could exchange it, unopened. Told explicitly, no exchanges, no refunds. Horrible customer service. Never buying anything from them again. Was about to buy their bed, but wanted to try pillow first. No bed now!!!

I've happily owned three of these pillow over the years, but this one is hard as a brick and doesn't conform to your neck at all, in any position. With no option of return, I am an extremely disappointed customer who now needs to go shopping for a suitable replacement from another company.