Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,401 ratings5,401 reviews
  1. 5 stars50% (2,715)
  2. 4 stars12% (641)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,115)
Sort by |
Showing 3,001-3,010 of 5,401 reviews
Jan 11, 2015
Reviewer name: Marian
2 out of 5 stars
2 out of 5 stars review

Disappointed

Purchased about 45 days ago. Something has changed about their neck pillows. They are much harder and more difficult to sleep on than they used to be. Neck ache for first two weeks. I have used their neck pillows for more than a decade without experiencing this issue. It is some better now after a month and a half of use but still not like the neck pillows that I had come to depend on.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 14, 2020
Reviewer name: Happy sleeper
5 out of 5 stars
5 out of 5 stars review

Can't sleep without it

[This review was collected as part of a promotion.] This pillow is extremely comfortable and supportive in the right places. I'm normally a side and back sleeper and it supports my neck perfectly. The quality is top notch and I was glad to see almost all of this pillow was made in America.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 23, 2022
Reviewer name: Gab
2 out of 5 stars
2 out of 5 stars review

Too Small and Awkwardly Shaped

I followed the size guide and bought the small, and I'm very petite so I figured that it would be the best option , but the highest part of the pillow was only like 3 inches and the rest is super flat so my head is tilted back at an uncomfortable angle. This would probably be better for back sleepers but I read it was good for side sleepers. However my shoulders are still scrunched up because the pillow is too low and the neck bump is awkwardly shaped and doesn't fit comfortably. I can't believe this costs so much. I hope I can return it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 30, 2021
Reviewer name: Gunner
5 out of 5 stars
5 out of 5 stars review

Simple The Best

I've have been sleeping with the TEMPUR-Neck Pillow since 2008. It's the only pillow I will use. I suffer from neck and back issues do to my job. And this pillow with my TEMPUR-PEDIC mattress has save me from a lot of pain. I have a saying "have pillow will travel" meaning my pillow goes everywhere with me. It's been all over the United State, South America and to the other side of the world.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 6, 2020
Reviewer name: Sleepy joe
5 out of 5 stars
5 out of 5 stars review

Solved both mine and my husbands neck problems

[This review was collected as part of a promotion.] First off they are expensive but totally worth it.very comfortable and much cooler than our last pillows. I would absolutely recommend this pillow and bought them for my parents. They also love them.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 8, 2019
Reviewer name: Nimble Neck
5 out of 5 stars
5 out of 5 stars review

Great pillow, zero neck pain

[This review was collected as part of a promotion.] Got these pillows at the advice of my chiropractor. They have completely changed the quality of my sleep for the better. I have had zero neck pain since buying this pillow. Be aware, however, that they do take a little getting used to at first if you're not accustomed to these kinds of pillows.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 2, 2018
Reviewer name: DM
2 out of 5 stars
2 out of 5 stars review

Pillow Smells

I'm sure this product provides the support and comfort it claims, but I would recommend a different pillow. I have the cloud pillow and love it. It has improved my sleep quality and did not come with an odor. Unfortunatly, this pillow has a metal-like odor to it that requires significant airing out before use. I've spoken to Tempur, and they say this is common. It's been a few days, and I can't use it without the smell making me sick. I'm sure the materials are worth it, but it should come with a warning and care instructions about how to properly air it out before use without damaging the materials.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 19, 2023
Reviewer name: Sleepy head
1 out of 5 stars
1 out of 5 stars review

Hard pillow

I'm really unhappy with this pillow, I find it to be unusable. I was really disappointed because I have another tempurpedic pillow (same shape that I love). This pillow is too small in height and width. This I blame on myself because I should have looked at measurements more closely. The biggest problem though is that it is very hard. I would not recommend or rebuy. It was far too expensive for a pillow that isn't useable.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 4, 2020
Reviewer name: A better sleeper
4 out of 5 stars
4 out of 5 stars review

Probably perfect for someone else.

I honestly bought this pillow as a gift to my sister since she her beloved Tempur-Neck pillow went missing. With the buy one get one deal, I decided to try it myself. While we don't LOVE it (hence the 4 stars) both my husband and I have found this pillow comfortable and it has left my back feeling okay even on a mattress that usually leaves me in pain after I sleep on it. I think I may need more lift under my neck as it feels a bit low for me even though I got the recommended size. It's not MY perfect pillow but it's hard to imagine that this isn't someone else's.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 24, 2019
Reviewer name: Goodbye neck pain!
4 out of 5 stars
4 out of 5 stars review

Really great! Takes some getting used to. Very different

[This review was collected as part of a promotion.] So different but in a wonderful way sleeping better with less neck pain. Got the pillows too! My husband is truly liking I am still getting used to it but. Anything decreases my neck pain makes me a Fan!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295