[This review was collected as part of a promotion.] Size can be difficult if you fall in between sizes or are told that two sizes are a fit for you. If you pick one of the two and it is wrong fit then you just spent money on a pillow you can't use and can't return . Sent a note to customer service and only was told I can't return a product due to its personal nature yet you can return the beds ?

This pillow has helped with neck pain more than any other pillow I have tried. It has so much less give than the cheaper memory foam pillows out there and in this case, that is a good thing. My neck gets the support it needs throughout the night. As a bonus, my head doesn't get too hot either, which is nice since you can't flip the pillow over in the middle of the night. I have had to adjust to resting my head near the edge of the pillow instead of the middle because I used to sleep with my left arm under my pillow, but that is very uncomfortable for my neck due to the extra firmness of the pillow. So, I sleep closer to the edge of the pillow and my arm lays to the side of it instead of under it. So, if you tend to sleep with an arm under your pillow, this might not be the ideal pillow for you unless you can adjust. Luckily, I was able to adjust after a week or so.

This pillow is terrible. It's extremely hard and very small. Made for a child. It is also very costly. ONCE receiving the pillow, I knew right away it was over priced, small, and hard. I tried 2 times to work with the company to fairly fix the issue. Whether it's a refund and donation of the pillow, sending a new pillow, something and both requests were dismissed claiming the policy said no returns. Due to the quality, size, and situation something could have been done to be fair. But it was not. I will never be ordering from this company again... this is greed unprofessional and wrong of this company to do this. Very disappointed.

i recieved the neck pillow for a christmas present and i am amazed,i have a condition called torticollis and ive dealt with neck pain for years,i havent woke up with a stiff neck or pain since,my neck actually feels "loose" and not tight like i had a weight around my neck,truly awesome product,thanks tempur-pedic

I followed the website's recommendation and ordered the large pillow, considering the distance from my neck to shoulder. Unfortunately, it was a big disappointment. The pillow was too tall, making it very uncomfortable to use. I went back to my previous pillow after a couple of days. What's worse is that there are no returns allowed, so I ended up wasting my money.

It is too small and yet is the largest they offer. Not only is it not long enough, it is not tall enough either. When I used it, I needed to put a pillow under it in order to be comfortable. My king size pillow case is double the size so I have to fold it under the pillow.It was a waste of over $150.

This WAS my favorite pillow. The quality is not the same as in the years past. It's hard as a rock and non conforming. Though it would also be important to note that its smell was strong and it made my eyes burn. So disappointing. There's no returns on pillows so I didn't even attempt getting a refund.

[This review was collected as part of a promotion.] The TEMPUR-Neck Pillow is an exceptional product. It is firm enough with the right amount of plush. It keeps my neck aligned and propped up enough without sinking in too much, which is what usually causes neck pain for me. However, it still manages to have a nice form fitting behavior. I absolutely love it and may have to get my wife one if she keeps taking mine.

[This review was collected as part of a promotion.] We've been using this same pillow for years. My husband suffers from back pain and snoring. With this pillow he no longer feels pain and his snoring is less. We've tried numerous pillows and keep coming back to this one. It's the best!

[This review was collected as part of a promotion.] I had one of the original TEMPUR-Pedic contour pillows many, many, years ago and loved it. I have to use the contour ones after a car accident 25 years ago. It lasted many years but when it needed to be replaced I started buying less expensive pillows and was fine for a while. But recently my neck would hurt with every pillow I tried. I decided to go back to TEMPER-Pedic and used the size chart to decide to purchase the small TEMPUR-NECK Pillow (I'm 5'1"), but it was too small. I decided to keep it for travel and purchased the medium. It's working fine, but I really believe the large would be better, but I've spent enough money and will just keep the medium.