Decided to replace my TEMPUR-Neck pillows after several years. Ordered the Largest size offered mistakenly thinking I'd get the same 2 pillows I've enjoyed for years. Imagine my disappointment when I received two large Standard size pillows instead of two Queen sized. Between the two different pillows sizing there is an 8" length shortage. Customer Service says Queen size hasn't been offered for a while. Have you stopped offering Queen and King size mattresses? I've slept on neck pillows for many years and can't sleep on regular pillows. I've paid the "quality" pricing of TEMPUR-Neck pillows for years. What a bummer!!!

I bought this pillow on my spinal surgeons advice, as he said that surgery may be delayed or prevented simply by using this pillow. In addition, he said that his wife uses this exact pillow. I bought one right after the doctor visit, and so glad I did! I have cervical spondylosis and degenerative disk desease and am hoping to avoid surgery. The tempur-pedic neck pillow lets me sleep through the night, and wake up without pain and numbness. Sooooooo glad I got my tempur-pedic neck pillow!

I have used the Tempur-Neck for many, many years however the pillow received this week is not nearly as good as previous versions. It seems to be a different material, it's much harder, doesn't compress as easily and hurts my neck and ears. None of the previous pillows I've had in the past have been problematic. I'm extremely disappointed, the older versions have always been a lifesaver for my neck problems, this new version is a hindrance not a help.

I had shoulder surgery and had some neck and upper back issues from college football. I am an active person, who lifts and runs often and want to stay that way. I am a back sleeper especially because shoulder surgery makes it hard to sleep on my stomach. The Tempur-Neck pillow helps my neck stay aligned and has been a game changer to allow me to sleep and wake up without neck/upper back aches. The first few days I was not sure and now I don't ever sleep without it. I also do not mind sleeping on the side and stomach sometimes with this pillow, it helps take pressure off of my shoulder/upper back/neck. Will be purchasing a second one for travel soon.

[This review was collected as part of a promotion.] Recently had disc surgery. Purchased this pillow with some skepticism. But I got instant relief. The pillows were on special so my husband got one and his snoring was greatly reduced. Have since recommended to others who also said they could not believe the difference in their sleep. Pillow looks like it would not be comfy but don't hesitate !! It's great:)

[This review was collected as part of a promotion.] After many decades of sleeping on standard pillows, we decided to check out the TEMPUR-Neck Pillow to help my wife's neck pain while sleeping. The support of this pillow has made a huge improvement in her sleep, and ability to wake up rested.

If I could give this product and their customer service a minus star review I would! This pillow is tiny, 3/4 the size of a standard pillow that you would buy at any store. A standard pillowcase doesn't fit. They are all too big. Their customer service is very unhelpful. The agent I spoke to advised me that they have a strict no return policy, but that if the product was smaller than the stated dimensions, it would be covered by their warranty. The pillow is more than an inch smaller, but I was told that that is to be expected because of the curvature of the pillow, and that I may have measured it incorrectly. (I submitted the photos as requested in the warranty form, so they could actually see that it was smaller.) They even helpfully stated that it's normal for the pillow be up to 2 inches smaller. If that's the case, and it's normal , acceptable and expected, why dont they put the actual expected size on the website, instead of misleading customers. And who decides that "up to 2 inches" (1/10th of the listed size!) is an acceptable margin of error. Do they make pillows that are 10% (2 inches) bigger, as that is an acceptable margin of error? Putting the incorrect dimensions aside, its a tiny, hard, incredibly uncomfortable pillow, that I wouldn't pay to purchase.

[This review was collected as part of a promotion.] I have herniated neck disc, I got this pillow from my sister as a gift probably 7 to 8 years, I sleep like baby and next day i am fully recharged, so this time i got an other one to alternate so that the other can rest anyway i am so happy with this pillow and i would definitely recommend to people suffering from not getting comfortable sleep, just try it ,every penny is worthy

[This review was collected as part of a promotion.] Size can be difficult if you fall in between sizes or are told that two sizes are a fit for you. If you pick one of the two and it is wrong fit then you just spent money on a pillow you can't use and can't return . Sent a note to customer service and only was told I can't return a product due to its personal nature yet you can return the beds ?

[This review was collected as part of a promotion.] This pillow has done wonders for my sleep. It fits perfectly under my neck & head, keeping me fully supported all night. I'm no longer waking up multiple times in the night to get comfortable, & when I do wake up in the morning, I have no knots in my shoulders. Wish I would've made this purchase years ago!