I've had a Tempurpedic pillow since 2014. I recently replaced it with a new model of the same pillow and it is very different. The old pillow was supple and confirmed to my head and neck. The new one is stiff and feels cheap. The old one felt like the top layer of a the Tempurpedic mattress and the new one felt like the bottom of the mattress. Incorporating the better foam either as a top layer or as the overall material would significantly improve the comfort of the pillow.

[This review was collected as part of a promotion.] I've used it for months, past its return window, but it's just so hard for the back of my neck, if anything it adds pressure to it. It's uncomfortable for sleeping on my back and not big enough for a comfy side-sleeping. I wish I can return this.

I bought this pillow online because I tried it on a store and I really liked it. What I got was nothing like what I tried. I still gave it a chance, big mistake. I had to go to the massage therapist on the morning because my neck was in so much pain that I couldn't move. I tried to contact costumer service to ask about a refund since obviously what I got has to be defective, but they didn't even try to understand my problem or try to help. Really disappointed with tempurpedic, be aware buyer that they do not want to help they just want your money,

[This review was collected as part of a promotion.] The pillow feels great and I get an excellent might of sleep. The pillow is smaller than a standard pillow, but I don't toss and turn at night, so it's not an issue. It smelled a little funny for a day or two, but that has dissipated.

[This review was collected as part of a promotion.] This is my second one .Firs t one held about 15 years:}.I guess is great for back sleepers but I'm a side guy I use it mostly when I have back and neck pain and I lay straight on my back,tremendous help!!

If purchasing the 3.5 inch, you should know that the length of that pillow would properly fit a child's bed but not an adult's. These are not returnable or exchangeable so please be careful before purchasing a $100+ pillow online. The height is perfect for my neck but as I toss and turn at night, my head falls off the pillow because it is so small. The website gives the measurements for the height of the neck but not the length. The quality of the pillow is great but there is information lacking on the website to be able to properly shop online for a non-exchangeable product.

I own the large queen neck pillow. I work out a lot and had pinched a nerve in my upper shoulder area,furthermore, at the time of my purchace i had recently been in a car accident and had all kinds of neck and shoulder pain.. after about a month of so of sleeping on the pillow my pain was gone! i highly recommend this pillow for anyone who has any kind of neck pain and wants to get back to sleeping comfortably through the nite!! will s. alexandria va.

[This review was collected as part of a promotion.] I've been having serious neck pains for months due to heavily work as a senior graduate student. I used to think i might have to give up academia due to the pain, but then I tried tempur and it changed everything. I've been having them for less than two months and my pain's almost gone and i can feel that my neck tendons are healing. I'm short (5'2'', female) by have broad shoulders. I first bought size s but it seemed too thin for me. So i bought M, and it's perfect! Thank you Tempur!

[This review was collected as part of a promotion.] I have Ehlers Danlos syndrome, a genetic connective tissue disorder disorder. So my neck is very weak, unstable, and I'm prone to migraines. The Tempur Pedic pillow (small size) is the only pillow which keeps my neck is a straight line with the rest of my spine. It's very comfortable and well made. I love it. It makes the many painful challenges of living with EDS easier to face. Well, that, and my faith in Jesus Christ. "For he endured, as seeing Him who is invisible." (Hebrews 11:27)

[This review was collected as part of a promotion.] Prior to using the neck pillow from Tempurpedic I did not use a pillow. I could never find one that gave me the appropriate support for my neck (while back sleeping) and shoulder (when side sleeping). The Tempur-Neck solves the problem for both areas. I take it with me when I overnight with my kids and grandkids.