Ordered the large neck pillow based on the recommended measurements on the site. Been using the pillow about a week now and I think it's a bit too high up, it hurts my neck. I looked at the return policy and Tempur doesn't allow refunds or exchanges on pillows, so I'm pretty much stuck with a $100+ pillow that doesn't fit me.

I bought this pillow based on reviews I had read regarding the best pillow for TMJ sufferers. I was very excited and anxious to get this pillow to help with the intense pain I experience at night while sleeping. This pillow is VERY firm and small in size. And now I wake up with neck and back pain. I know it says "firm" on the description but I was expecting a little bit of cushion since this is a Tempur-pedic pillow but there is no cushion or give to the pillow at all.

This product is not the tempurpedic quality I'm familiar with. It is unbelievably hard and caused neck pain when both my husband and I tried it for a night. I'm shocked that returns aren't allowed because this product almost seems defective it's so hard. I've never posted a review in my life but felt others needed to know given the high price point for this product.

I have spent a small fortune on a variety of pillows, over the years. I have TERRIBLE muscle-spasms that feel like I have a "knife stabbing me in the neck!" So when I bought the Tempur-pedic NeckPillow, I was skeptical. After just ONE nite, I was forever SOLD on THIS pillow! Even on days when my neck is stiff & hurts, I can hardly wait to stretch-out & relax on my Tempur-pedic Pillow & Bed because I know I will feel better in the morning!! I have NOT purchased the Travel Size pillow yet, but plan on doing so, as I know I'd NEVER sleep well on ANY other type of pillow. Thanx Tempur-pedic!

[This review was collected as part of a promotion.] I bought this pillow because I would sometimes wake up with a stiff neck that would take days to go away. After getting this pillow I haven't woken up yet with any soreness in my neck at all. The pillow is very firm and feels uncomfortable at first, but I got used to it. I used the size chart and it said I should get a medium, but I think that size might actually be too large for me. So I turned the pillow around and use the small end instead. The small size pillow probably would have been a better fit.

I have used these pillows for years. My most recent one was stolen last year. I haven't had a good pillow since so I decided to purchase a new medium neck pillow. There was a special that day so I got 2 for the price of 1. Both are hard as a rock - can't find a comfortable position, woke up with neck and shoulder soreness. Very disappointed.

I have disc problems and a pinched nerve in my neck. I buy this pillow every few years because it's the only one that comes in the small 3" tall size to support my neck. Other specialty pillows give me neck and head aches because they are too large/tall under my neck. I am 5'3". Thanks Tempur-pedic and please continue to make this size.

[This review was collected as part of a promotion.] I have severe chronic neck and shoulder problems and the new contour pillow I bought from Tempurpedic really gives me relief at night when I am sleeping. I also sleep mostly on my back because I use a CPAC Machine and this pillow is excellent for a back sleeper. I have owned several contour pillows over the years, but this Tempurpedic contour pillow is by far the most comfortable of them all. It is heavier, softer and more supporting than any other contour pillow I have ever used. It gives my neck & shoulders complete support all during the night. I highly recommend it!

[This review was collected as part of a promotion.] I ordered the small tempur neck pillows and to my surprise, it was smaller than expected as it didn't even fit standard pillow cases. The pillow feels flimsy when touching it with my hands but firm against my head. Overall, the product wasn't how I remember it to be compared to my previous tempur neck pillow.

When purchased, I had illustrated that I was a "side" sleeper, while also purchasing tempur-pedic bed. NO, NOT FOR SIDE SLEEPER. In a very short time the opposite side of my neck from which I sleep felt like a cord had tightened up from my skull to my shoulder. Then my shoulder blade became painful. Just on a hunch that the pain started with new pillow I switched back to my traditional one. One night later my neck & shoulder have lost the awful tension which on a scale of 1-10 was a ten. Pay attention to the "use" of the pillow.