I'm a little torn with this pillow. Sometimes I sleep on it and I feel like my head is being cradled by the hands of God! Other times, it's just truly uncomfortable. I've found it's best when my muscles are sore. Then it's really, really firm and offers such great support. But even so, I can only lay on it for about 45 minutes before it becomes painful. It's very therapeutic during the first 45 minutes. Then when my muscles are back to normal, it just feels so hard and it feels like it's pushing back on me with such force. Also the neck part is really high, I often sleep with it turned around on the lower end. I'm mainly a back and side sleeper and have tried other neck pillows that were just so soft and offered no support whatsoever. This pillow feels too hard at times. I'd highly recommend it for therapeutic reasons, like if your neck and shoulder muscles are sore, but I wouldn't recommend it for a whole night's sleep. Also, a few times when I've fallen asleep on it, I've woken up with my ear(s) hurting because of it pushing back on me. It's like all the nerves in my ear(s) got pinched during the night. Think of this as your mini chiropractor, I have another pillow that I switch too after this one has healed me. It's worth the price, but don't expect it to be your only pillow.

this is my 3rd pillow . I loved my previous 2 pillows but you have changed them somehow . I always got the large size as i did this time . Now the large is too big for me . I did not shrink . I put my old pillow next to the new one and they are different . I am very dissapointed , i have a neck injury and my tempur is the only one i liked . I gave it away because i was pretty angry

I don't know if quality controls have been lowered or if I was just unlucky in getting a bad batch of pillows. After almost four weeks there was still that terrible "off-gassing" and the pillows were very hard. I ended up taking a loss and selling the pillows for half of the purchased price.

I bought a Tempurpedic neck pillow 15 years ago and loved it. The pillow foam was high quality and pillow cover was 100% cotton. The new Tempurpedic neck pillow that I bought is very POOR quality and the cover is 100% polyester. The foam is not conforming! What a waste of money!

Like sleeping on a rock is what best describes my experience. I didn't know that memory foam could be this hard. Isn't it suppose to mould to your body contours? I really wanted to love it, and have used it every single night for 2 weeks. I've slept poorly, woken up frequently, sore, and tired in the morning. And to add insult to injury they do not take returns. Disgraceful. Complete waste of money.

My old tempurpedic pillow was 20+ years old. I loved it & took it with me whenever I traveled. It was time for a new one! I love my new Tempur-neck pillow! Small is just right for me--it cradles my neck nicely & I sleep wonderful with it! No more tossing & turning in the night not being able to get comfortable. I wish it didn't have a chemical smell at first. I aired it out during the day for the first few days, and used a pillow case plus a towel over it to cover the smell at first.

[This review was collected as part of a promotion.] This is my second Tempur Pedic pillow. I recently wanted to replace my first and actually tried three other pillows since I figured the technology caught up to Tempur Pedic over the last 10 years. However, none of the other pillows gave me all the benefits that the Tempur Pedic did so I purchased my second Tempur Pedic pillow. It's the only pillow I've found that allows me to sleep without tossing and turning. The size of the pillow also allows me to pack it in my suitcase when I travel since I need it if I want to sleep the entire night!

We have three Tempurpedic neck pillows that we have used over the past 10+ years and love them. Everyone in my family asked for a new neck pillow for Christmas with huge excitement! We measured and ordered accordingly based on the website msmts. We received the pillows and they are terrible. They are way too big! The smalls fit ok for our 8 & 9 year olds, the medium for me (5"7") and the large for my husband (6') are really uncomfortable and too big from shoulder to base of head. Also, there really is no significant difference in the sizes of medium and large. My husband tried to sleep with my medium and it was still to big from shoulder to head. Unfortunately, we can't return or exchange them - so, money wasted. Boohoo. Bring the old msmt. neck pillows from years past back!

[This review was collected as part of a promotion.] I've been having serious neck pains for months due to heavily work as a senior graduate student. I used to think i might have to give up academia due to the pain, but then I tried tempur and it changed everything. I've been having them for less than two months and my pain's almost gone and i can feel that my neck tendons are healing. I'm short (5'2'', female) by have broad shoulders. I first bought size s but it seemed too thin for me. So i bought M, and it's perfect! Thank you Tempur!

[This review was collected as part of a promotion.] I ordered a new pillow because my old one needed replacing, but it took about 2 months to get the bad smell out of it. I followed their directions for rolling it up and releasing it over and over every day, but could not use it in my bedroom until the smell finally went away. After that is is fine and I use it every night when sleeping on my back.