[This review was collected as part of a promotion.] I used to wake up with a stiff neck often and shoulder/cervical spine discomfort but this pillow had made me so much more comfortable and less repositioning and night! My husband too. I just wish there were more pillowcase options out there as it is a strange small shape compared to standard pillows.

This pillow is amazing. I have had it for several years and it's time for a new one. I just want to respond to a few of the people that have given poor ratings. First, if it holds your head low when you're sleeping on your side, then you got the wrong size. If you have the proper size it holds your head perfectly in line with your spine. For those that said it works great for a while, you have to realize that it needs replaced just like any other pillow! The material does break down over time and not support as well. Finally, this pillow is most comfortable when used with the Tempur-Pedic bed. I have the bed and the pillow and get AMAZING sleep. Love Tempur Pedic products- I will never buy anything else!

This pillow is like a rock. Unfortunately I got two and they would not take either one back , even though ine was still in the original shipping box and had never been opened. Also interesting that I wrote an earlier review with this same comment that was never posted.

My sister and I accidentally purchased the same pillow from our Mother for Mother's Day. I called to return my product, which is both unopened and unused. They explained that the pillow was nonrefundable and that no expectation would be made. I asked if they could reconsider since we both purchased the same item for the same person. I was met with a resounding no. The members of the escalations team were both aggressive and rude, which was confusing to me because I wasn't asking for anything unreasonable. It suggested that the company might be having financial difficulty. At one point the representative outright told me that she was going to disconnect the call. I understand items being nonrefundable, but for them to be so adamant about not providing a refund is alarming especially if they language stating that you will not refund is not placed prominently on the website. These items are not cheap. Unfortunately, due to the egregious unprofessionalism of the staff, I'll never purchase here again.

[This review was collected as part of a promotion.] The pillow was very firm for the first month, but now that it is breaking in, it is great. I had the symphony pillow for 10 years now and decided to get a new one. If I could go back, I would get the symphony again. This is small, compact and dense. It definitely works.

[This review was collected as part of a promotion.] I am very happy with my pillow purchase & can honestly say my sleep has improved considerably. I love how I am able to switch from side sleeping to back sleeping & still be very comfortable with proper neck support. If the pillows are this good, I can only imagine how awesome the mattresses are :)

[This review was collected as part of a promotion.] Pinched nerve in my shoulder/neck has been causing me problems for a few months, so thought I would try a My Pillow. It got worse. So, thought I would try a tempur-neck pillow since this has worked well for my wife for many years. A big difference. The tingling in my hand and associated arm/hand pain is slowing resolving, getting better each night. I'm now a big believer in tempur neck pillows for anyone with neck or shoulder pain issues.

I have straight neck syndrome, and actually have a bit reversed cervical curve..so it's really uncomfortable when I wake in the morning. When I first time used this Tempur-neck pillow, my neck pain was released. Not 100% released from the tension, but I can't sleep without this pillow any more..because I will have mush more pain with the normal pillow. I ordered travel neck pillow. I look forward to have it soon!

I've happily owned three of these pillow over the years, but this one is hard as a brick and doesn't conform to your neck at all, in any position. With no option of return, I am an extremely disappointed customer who now needs to go shopping for a suitable replacement from another company.

[This review was collected as part of a promotion.] I truly love this pillow! After using this, I have no more neck and back pain, and finally I get to sleep through the night again. A better quality sleep too! I will definitely recommend this to all my friends and family.