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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,400 ratings5,400 reviews
  1. 5 stars50% (2,715)
  2. 4 stars12% (641)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,114)
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Showing 2,891-2,900 of 5,400 reviews
Sep 12, 2018
Reviewer name: Jaime
1 out of 5 stars
1 out of 5 stars review

No support; uncomfortable

I bought a neck pillow years ago and loved it. Over the years, my husband has come to claim it as his own. I decided to buy another one for myself as I have been having neck pain. This pillow is not like my first one. It is super soft and offers no support. Very disappointed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 18, 2020
Reviewer name: LG
2 out of 5 stars
2 out of 5 stars review

Not worth it

I had the tempurpedic side to side pillow for a really long time and loved it but it was due for a replacement. I was so excited to get this pillow and when received it was 1/4 of the size of my original pillow but I thought let's give this a try. Still optimistic. I honestly don't feel like it supports anything. It almost feels flat. It has not helped my neck pain and had actually increased some of my mid back pain From the lack of support. It's disappointing for the amount of money I paid. I have had it about a week and a half and will be ordering something different.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 3, 2018
Reviewer name: Daddy Jong
5 out of 5 stars
5 out of 5 stars review

Great pillow. Can't sleep without it.

[This review was collected as part of a promotion.] I've alwahs been really picky with pillows. I just can't seem to sleep without my tempurpedic. If I travel somewhere and forget it, I'm screwed. It gives me just the right support so I don't need any other pillows for my head. This isn't my first and it won't be my last. 10/10 would buy again.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 30, 2018
Reviewer name: zarizona1
5 out of 5 stars
5 out of 5 stars review

Finally

I havw tried what feels like dozens of pillows in my lifetime. I must have a very unusual anatomy of my neck because with most other pillows my neck "collapses" into the pillow, cutting off my air way while sleeping leading to snoring. Also my vertebrae constantly ached thruout the day and I could hear crunching. I sleep on my side and have been extremely impressed with this pillow. No more needing three ibuprofen before bed. This pillow could have the potential to really improve my health and I am grateful this product is available on the market today... the dense foam makes it unlike other foam pillows available. I have used these pillows since approx 2005.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 13, 2018
Reviewer name: NoMoreNeckPain
5 out of 5 stars
5 out of 5 stars review

Would buy again

[This review was collected as part of a promotion.] I had a tempur-pedic neck pillow for over 10 years and have loved it, so I purchased two more for my husband and me. We both love it, and it gives great neck support and has resolved so many of my neck pain issues. My only complaint is that it had a weird smell for the first couple months, but worth it given the investment in good support. As other reviews have mentioned, it is a bit softer than in previous versions, but there is still great support.

Review from tempurpedic.com
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Nov 2, 2023
Reviewer name: Angela
1 out of 5 stars
1 out of 5 stars review

Quality has changed since a few years ago

My boyfriend bought this pillow around 5 years ago. I tried his and LOVED it! I have chronic neck pain/tension, and it was the only pillow I've tried that I've been happy with and offered enough support. I bought one of my own last year. However, the one I bought feels COMPLETELY different than the one my boyfriend has, despite us both buying the same one directly from Tempurpedic. The one I have is extremely hard and uncomfortable. We even tried methods to "soften" it but nothing helped. To this day, I haven't even used the one I bought even once. Very disappointing as I spent so much money investing in this product; but it appears they have changed their product/formulation for this pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 6, 2020
Reviewer name: Brand New Person
5 out of 5 stars
5 out of 5 stars review

Best Sleep in Years

[This review was collected as part of a promotion.] I'm around 5'11" and a large neck pillow was the perfect size! Did not realize how much my quality of sleep had deteriorated due to improper neck support, but now I sleep and feel like a brand new person. You won't be disappointed

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 8, 2021
Reviewer name: Sleepless
1 out of 5 stars
1 out of 5 stars review

Size chart inaccurate. Rock hard. Lost trust in brand

I've owned numerous neck pillows and replace them every few years. I purchase them locally at a store that accepts returns. This time I ordered directly from Tempurpedic website using their measurement guide. Turns out that the pillow I ordered (size Large) was way too big for me. Its bulbous. shape and size contributed to a great deal of neck and head pain despite my best efforts to adapt. I then ordered a smaller size (Medium) which is unbearably rock hard and impossible to sleep on. My ears and jaw ache when sleeping on my side. The Medium pillow is "Extra Firm" according to the box. I did not have the option to choose my preferred firmness when ordering and never would have chosen Extra Firm! The first (Large) pillow I ordered was labelled "Standard" though nowhere on the website description are there options for choosing firmness. I've happily relied on Tempur pedic neck pillows for years and never had problems like this before. These new pillows are not made from the same material as the older ones. A complete waste of money since my family members also find them too uncomfortable to sleep on. Sad to say, I've lost my trust in this brand.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 2, 2023
Reviewer name: Bere
1 out of 5 stars
1 out of 5 stars review

Not comfortable

Described as this amazing pillow so I bought 2 for the price of one and it was definitely not worth it. Most uncomfortable pillow that has caused neck pain. I find myself pushing the pillow away and sleeping with my arm as a pillow instead. No returns or exchanges so I'm at a total loss.

Review from tempurpedic.com
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Jul 22, 2019
Reviewer name: Happy Neck
5 out of 5 stars
5 out of 5 stars review

Long time customer

[This review was collected as part of a promotion.] I've been sleeping with a TEMPER-Neck Pillow for years and I never wake up with a neck ache. I've tried other brands and they weren't as comfortable. I I always wait longer than I should to replace mine so when I buy a new one they always feel 'to hard' the first week or two and then they are perfect.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295