[This review was collected as part of a promotion.] This is my third Tempurpedic neck pillow. I am predominantly a side-sleeper and the pillow really makes a difference for me. The key, however, is lifting up my head and pulling the pillow down until it is snugly up against my shoulders. If it isn't positioned properly it defeats the purpose of a neck pillow. The most recent TEMPUR-Neck pillow I just purchased isn't as firm as the first two that I had. I probably preferred the firmer pillow, but the slightly softer pillow is a little more forgiving if it isn't properly aligned. Still an awesome buy!!

[This review was collected as part of a promotion.] I bought the tempur pedic pillow in order to replace a different pillow I had and it changed my sleep forever. Not only is the pillow unbelievably soft but it's also made my sleep a lot more restful. Everyone should purchase a tempur pedic pillow for its durability, comfort and superior quality.

[This review was collected as part of a promotion.] For years I've had the Queen size Neck Pillow. I've loved this pillow but noticed that I was increasingly having to put my hand under when I slept on my side. It dawned on me that the material had finally broken down to the point where I needed more support. After researching the Tempur-Pedic site and seeing they no longer made the Queen size Neck Pillow I found the Side-to-Back and Side-to-Side pillows to be closest to the current Neck pillow (i.e. 24" long and 4.75" high). I do move from my side to my back while sleeping and thought I'd give the Side-to-Back pillow a try. I first spoke to the online chat consultant to determine how big a change from the side height (i.e. 4.75") to the formed center designed for back sleeping. After determining it was a good height for proper neck support (I'm 5'11" with broad shoulders), I ordered the Side-to-Back pillow. Upon waking after my first night sleep I noticed how refreshed I felt. It was as if I had gotten into a very deep sleep (I do use a CPAP so that may help) and my shoulders and neck felt great! After several nights since, I am ready to certify that this pillow is AWESOME!! It is firm on the edges, which is what you want when sleeping on your side. I would not recommend it for someone that has narrow shoulders or moves to their stomach. My only complaint would be sometimes when moving from side to side or back to side my ear gets caught and folded over. Not a big deal as I move enough that it really doesn't cause any issue but thought I'd share. The only other small complaint is the location of the zipper to remove the liner is right at the bottom edge of the right side of the pillow so if you do put your hand there, you will feel it. Again, not a big deal as I'm re-training myself to not have my hands up by my head anyway. I hope you love it as much as I do!

My previous Temour Pedic pillow was never as hard as the new one. Also the contours ace more pronounced in the new one which makes it less desirable for me. As a result, the new pillow as been resigned to the shelf, and considered a wasted expense. I'll continue to use my old Tempur Pedic despite the fact that it's on its last legs. Too bad they changed the design of the original.

The 24" Neck-Pillow is no longer offered. Should you purchase the "Large" thinking you are ordering a "Queen-size" pillow, you will be disappointed. Plus Customer Service says "Tough Luck". They also have no idea when the larger TEMPUR-Countour Breeze Side-to-Side was discontinued. All other pillow options only come in "Queen" or "King" versions. So, I'm stuck with two pillows that don't cover half my queen-size mattress. Beware!!

[This review was collected as part of a promotion.] I have been using Tempur-pedic for 10+ years. When I first started using the pillows I loved them. I could get a good year or two out of one. As of late, however, I have been unimpressed with the quality of the pillows. I purchased a pillow in August, and already it won't retain its shape! I've had neck surgeries, so good cervical support is a must for me. Unfortunately, I've been sorely disappointed with how quickly it lost its shape. I notice there are other reviewers who have commented about the same issue. This pillow is too expensive to only last a month or two. This is the second pillow that has done this. I thought the last one may have just been a bad pillow, but after two, I will now be looking for a new pillow.

[This review was collected as part of a promotion.] My whole set is Tempur-pedic, but I was missing the comfortability of the tempur-neck pillow. To help some tensions on my neck and shoulders, due to hours of work, this pillow has delivered greatly. I no longer wake up feeling tense, instead I wake up feeling calmed and very relaxed. In fact, I had to buy another one for my wife because she got jealous. Thank you

[This review was collected as part of a promotion.] I've used it for months, past its return window, but it's just so hard for the back of my neck, if anything it adds pressure to it. It's uncomfortable for sleeping on my back and not big enough for a comfy side-sleeping. I wish I can return this.

[This review was collected as part of a promotion.] I have 3 bulgings discs in my neck and was having severe neck pain every morning until I switched to my beloved Tempurpedic pillow. It's firm and supportive and works well for stomach and side sleepers. The only reason I am giving it 4 stars is because the size is really odd. I ordered Large according to the size chart and while the pillow thickness is fine it's much smaller than a standard size sham which looks odd when all my pillows are together. I wish it was a standard size pillow...but it's definitely 5 stars in the comfort department!

[This review was collected as part of a promotion.] I saw mention of another parent's son wanting a Tempurpedic pillow for Christmas, which gave me the idea to get one for my pre-teen son as well as one for my husband. It's a gift they wouldn't have ever guessed, but they loved them!