[This review was collected as part of a promotion.] I have spinal stenosis in my neck and it is prone to severe muscle spasms. After years of trying different pillow types, this pillow is the only one I have found that helps me avoid the spasms. I do not wake up with a 'crick' in my neck (the precursor to spasms) anymore. It is the only pillow I will use. I even have a travel pillow.

I had a high expectation on this product, but this is worst purchase I have ever made. I purchased 2 neck pillow for Thanksgiving gift for myself. The pillow has weird chemical odor which makes me headache. Then I wanted to get refund, but the customer service refuse it and said the odor can be gone away after 30 days. They said even this product itself is defective, they are not allowed to refund it. I will not buy anything from Tempur. This is unpleasant experience. I would give 0 star if I can.

[This review was collected as part of a promotion.] I was introduced to the Tempur-neck pillow 15 years ago and never looked back. I think the product has only gotten better over the years. My latest replacement handles changes in temperature much better without becoming too soft (hot weather) or hard (cold weather). It also feels less dense, which leads to a cooler sleep, without compromising structure. I promise I'm not a paid shill, just a fan! Really love this pillow, as does my partner.

[This review was collected as part of a promotion.] I have experienced blissful sleep and more balanced posture with this pillow. Imagine what it would feel like to support my whole body in this way! I have lupus, and I think this mattress will help me a great deal.

[This review was collected as part of a promotion.] I recently purchased the tempur neck pillow after struggling with a ruptured disc in my neck. This pillow has transformed my sleep. Thank you, tempurpedic, for giving me peace of mind before bedtime.

I've had a Tempur Neck Pillow for Yrs. I wanted to buy a New one. The Material ISN'T the SAME! It's 2" SMALLER! This 'NEW PILLOW' Suck! It's Not FIRM - It's 3" SMALLER! Tempur Won't Refund my money - Even If I've Not Opened the Package! I am So Disappointed. I was going to purchase a Bed, but I Don't Trust Them. SAVE YOUR MONEY - DON'T BUY!

This pillow feels just right when I first lie down. Part way through the night, I wake up feeling that I need more support. I know some reviewers felt this pillow was too hard, however I felt over the course of the night, the pillow gets too soft for me.

I've used the pillow for several years. We just got back from a 2 week vacation and used pillows in 3 hotels and a cruise ship. I didn't find a comfortable pillow in any of them. Got back home and what a relief to get back to this pillow. Now ordering for my use on vacation and my daughter's house when we visit there.

I disagree with Michele, I am a side sleeper and have the pillow for back sleepers and couldn't be happier. It depends on the person. The best investment we ever made was the mattress set and pillows. All our back pains went away and I fall asleep faster than before.

Purchased a TEMPUR-Neck Pillow as a last ditch effort to secure a good night's sleep. Well, it works! Since I have started to use the pillow, it exceeds all expectations. I no longer believe another highly advertised pillow product. It only lasted a few months and actually worsened my neck condition. Since using the TEMPUR-Nec Pillow I no longer need to use the services of my chiropractor and I am getting a restful night's sleep.