[This review was collected as part of a promotion.] I am pretty picky about my pillows, but I'm really happy I found this one! I really like the flexibility of this pillow. It is not too hard but not too soft - just the way I like it. Each side (long side) has different height levels, so you can adjust to your liking. I would recommend this pillow to others!

For such an expensive item and well regarded company the return policy is terrible - won't accept returns even on unopened items. I ordered a large tempur pedic pillow because I have a medium size one that is dwarfed by my king size bed. The large is not nearly as "large" as other king size pillows (not enough of a difference from the medium size to be worth it). Tried to return (purposely left unopened for this reason) but they will not take back and just sent me standard text from the website.

Changed the entire product. I replaced my neck pillow I had for years, and the quality of the pillow received doesn't support my neck, it is worse than I ever imagined. So I am using my "old" original neck pillow from years ago, still to this day! So disappointed in the products that I am looking elsewhere for a neck pillow. They say it is firm but it is quite the opposite and will not be coming back.

I was really hoping this pillow would reduce my snoring. My husband reports that my snoring has not changed. My neck hurts in the morning after using this pillow too. I was hoping that I might adapt to this style of pillow; however, this has not happened after a week of use. I am no longer using it.

This is the best purchase I've made in a while. I've had trouble getting to sleep and staying asleep for years, due to neck pain. I would wake up with an achy neck. I've used this for 2 days, and I feel like a new woman. I sleep well and wake up without neck pain. Excellent pillow!

[This review was collected as part of a promotion.] My husband bought me a small size original pillow about 10 years ago. After that became well used, I have been replacing with other brands pillows many times but they never became my favorite than my first original pillow... So, I decided to buy a new tempurpedic original pillow one for me (this time I bought it for my husband as well)! I am so grad For the purchase.

I ordered this pillow because I would wake up with neck pain every morning. After reading the reviews, I was excited to order my pillow and was sure that it would help. I used the size chart and determined that I should order the "large" size. I recieved the pillow quickly and in perfect condition. After giving myself ample time to get used to sleeping with my new pillow, I've come to realize that my neck pain is worse than ever. The large size seems to be too big and puts too much pressure on my neck. Though I do understand the "no return" policy for pillows, I am disappointed that I spent so much money on a pillow that I can't use.

I ordered a small pillow because I thought I had a small size previously. Once the order arrived, it was clearly smaller that my current tempur-pedic pillow. I called to do an exchange, and they told me they would not accept the exchange. They said they would not accept baby the exchange of the pillow because of it being a personal use item, however, when I pointed out that they accept the return of a bed, which is clearly also a very personal item, they had no response justifying why they accept one and not the other. Very frustrating.

[This review was collected as part of a promotion.] These pillows really help support your neck! I'm a back and side sleeper and my arms don't hurt when I wake up from being curled in my side anymore. It's hard to know if I got the right size and the no exchange policy is understandable but I wonder if I should have gotten one size up. I measured and I'm right on the cusp between S and M. I wish they were "fuller" but overall they've been a huge improvement to my sleep and comfort! Definitely recommend.

[This review was collected as part of a promotion.] I had the pleasure of sleeping on a tempur pedic neck pillow while away on vacation where I was staying. I slept so well, I investigated further and had to order a pillow upon my return home for the same bliss full sleep going forward. I did agree with everyone from the reviews that the odor the pillow emits in the first week or so was not pleasant, but it does go away eventually. I sleep so well and have no neck stiffness or pain since this pillow cradles your neck for such a comfortable rest.