I am 5'4", bought the small tempur neck pillow and have been using it now for over a week. I am mid-50's and was starting to have neck aches and headaches more and more often upon waking. Wasn't sure if it was my neck or sinus issues causing the pain but after reading so many positive reviews I thought I'd give this pillow a try. So, first impressions upon opening the box. Wow, the pillow is pretty small! My standard pillow case swallows it. Not sure why they didn't make it "standard" size. However, the smaller size does not affect it's purpose or my sleeping habits although I would pay a little more for the same pillow in a normal size. Next, it did not have an odor and it was not rock hard. I was happy with the density of the foam. After 2 nights, upon awakening, my neck was a bit stiff BUT, it was not an ache. I assumed there was probably a bit of "realigning" going on with my neck. Since then, I have not woken up with any pain! Sinus issues don't seem to be as bad either. The pillow is extremely comfortable and I am very pleased with my purchase!

I have had tempurpedic beds and pillows before and was a huge fan until I bought 4 pillows back in March. We bought the neck pillows, the body pillow and the giant cooling pillow. My husband is satisfied with his cooling pillow. The neck pillows and body pillow are not the same as the ones we have had in the past. The foam is way more dense, firm and bulky when compared to previous purchases. No returns made this an expensive mistake and put me off the brand itself.

The pillow we received is hard and small. The product listing said it should be 20" x 12.5" x 4", but ours measured at 19x12x3.75. They won't accept a return on their defective product, and they just delete any negative reviews. But don't worry, I'm working on a solution to auto-repost my negative review every time it gets deleted. Good luck content moderators.

[This review was collected as part of a promotion.] I love this pillow, I am a petite woman who has been diagnosed with Osteo-arthritis and have struggled for a few years to find a pillow that holds its shape but isn't too high. This pillow is quite hard at first but I have been told after about 3-6 months it will be perfect. I have already seen a significant decrease in my neck pain!

[This review was collected as part of a promotion.] My husband has 2 fused disks in his neck and, without this pillow, not only would he not be able to sleep, he would be in constant pain. This pillow provides the perfect amount of support. He has tried other "neck pillows" but nothing beats the tempurpedic!

[This review was collected as part of a promotion.] I may be a budget shopper, but l know value! My investment in my Tempur-Pedic bed and pillows has returned 20 years of sound sleep without neck or back aches. I love the feeling of being nestled as the foam settles down. Now if l can keep my kids from climbing in...!

[This review was collected as part of a promotion.] This pillow gave me really neck and upper back ache after a couple weeks of use. When I stopped using the pillow ,my aches went away. Using Tempur-Pedic's online customer service, I chatted with someone called Ben who informed me that Tempur-Pedic would offer me a complimentary exchange, however when I called I was informed this wasn't true, which is really frustrating. I think this pillow would be extremely comfortable for the right person, however it wasn't for me despite being a side/back sleeper. Would have liked to exchange it for a standard cloud pillow instead, but never mind. Also, this is the second time writing a review for this pillow, I guess my initial review didn't save.

[This review was collected as part of a promotion.] Best pillow in my life! It solved my neck problem after a couple of month. Strongly recommended for people who have a habit of sleeping side or back. Great quality and perfect shape. I love my pillow and bought another one for my husband.

I've had a Tempurpedic pillow since 2014. I recently replaced it with a new model of the same pillow and it is very different. The old pillow was supple and confirmed to my head and neck. The new one is stiff and feels cheap. The old one felt like the top layer of a the Tempurpedic mattress and the new one felt like the bottom of the mattress. Incorporating the better foam either as a top layer or as the overall material would significantly improve the comfort of the pillow.

[This review was collected as part of a promotion.] I recently purchased the tempur neck pillow after struggling with a ruptured disc in my neck. This pillow has transformed my sleep. Thank you, tempurpedic, for giving me peace of mind before bedtime.