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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,400 ratings5,400 reviews
  1. 5 stars50% (2,715)
  2. 4 stars12% (641)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,114)
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Showing 2,791-2,800 of 5,400 reviews
Feb 8, 2019
Reviewer name: Attitude of Gratitude
5 out of 5 stars
5 out of 5 stars review

Best Sleep with Tempur Neck Pillow

[This review was collected as part of a promotion.] I would often wake up with shoulder or neck pain, but ever since I've been sleeping on Tempur Neck Pillow, I've been sleeping like a baby. I feel refreshed in the morning and ready to take on the day! It changed my attitude throughout my day!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 18, 2021
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

The only pillow my wife will use.

I first bought this pillow for my wife more than 20 years ago. She loved it so much that she would take it with her when she traveled. She gave one to her mother. When it finally wore out, she pleaded with me to get her another one. Easiest decision I've made in a long time...Happy wife = happy life!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 13, 2023
Reviewer name: Unhappy customer
1 out of 5 stars
1 out of 5 stars review

Tiny, uncomfortable pillow. Steer clear of it!

If I could give this product and their customer service a minus star review I would! This pillow is tiny, 3/4 the size of a standard pillow that you would buy at any store. A standard pillowcase doesn't fit. They are all too big. Their customer service is very unhelpful. The agent I spoke to advised me that they have a strict no return policy, but that if the product was smaller than the stated dimensions, it would be covered by their warranty. The pillow is more than an inch smaller, but I was told that that is to be expected because of the curvature of the pillow, and that I may have measured it incorrectly. (I submitted the photos as requested in the warranty form, so they could actually see that it was smaller.) They even helpfully stated that it's normal for the pillow be up to 2 inches smaller. If that's the case, and it's normal , acceptable and expected, why dont they put the actual expected size on the website, instead of misleading customers. And who decides that "up to 2 inches" (1/10th of the listed size!) is an acceptable margin of error. Do they make pillows that are 10% (2 inches) bigger, as that is an acceptable margin of error? Putting the incorrect dimensions aside, its a tiny, hard, incredibly uncomfortable pillow, that I wouldn't pay to purchase.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 4, 2019
Reviewer name: Sleepless
2 out of 5 stars
2 out of 5 stars review

Flattened

I loved this pillow for the first 3 to 5 days. I slept great! After that, my pillow flattened and provided no head and neck support. Also, I purchased the full size or the standard pillow but it was very small, compared to my regular standard pillow I'd have to say this neck pillow was more like a travel size pillow. I do not recommend this product.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 27, 2021
Reviewer name: Ripped off
1 out of 5 stars
1 out of 5 stars review

Most uncomfortable pillow ever

Ordered 4 of these pillows, Opened and tried two of the pillows by two members of household. Both users found them too hard and experienced headaches and stiff necks. The only way they were semi-comfortable was by using another pillow on top of them, which defeated the reason we purchased them. Now we are stuck with them due to your no return policy.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 26, 2023
Reviewer name: concrete is cheaper
1 out of 5 stars
1 out of 5 stars review

hard as a rock

we have purchased several of these in the past. This one is unusually hard. I don't know if the manufacturer changed the formula. But you may as well pour some cement in the contour shape and sleep on that. Of course, you can't return this overpriced piece of concrete.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 3, 2018
Reviewer name: Sneed
5 out of 5 stars
5 out of 5 stars review

It's like sleeping on a cloud

[This review was collected as part of a promotion.] Relaxing and soothing. It forms perfectly to the curves of your body. It relieves stress and puts you to sleep. I would love a temper pedic bed because all I have is temper pedic pillows and a hard bed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 12, 2017
Reviewer name: Sean
5 out of 5 stars
5 out of 5 stars review

My go-to pillow

[This review was collected as part of a promotion.] I used a similar model for the past 11 years and just swapped it out for a new one. I definitely recommend it for anyone looking for a firm-yet-comfortable pillow. I'm a few months in and I'm loving it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 24, 2024
Reviewer name: Terrible day after happy sleep.
1 out of 5 stars
1 out of 5 stars review

Quality great- comfort - not great!

Slept on pillow for one night, next day had problems with fingers on left hand. Later that day had pulling problems with left arm. Went to chiropractor to get spine back in line. I'm now going 3 times a week to correct problem. Sorry I slept on pillow, I'm feeling very bad now @ I threw it away.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 11, 2017
Reviewer name: Seabreeze
5 out of 5 stars
5 out of 5 stars review

Love ,love l,ove my Tempu Breeze Lux !!!

[This review was collected as part of a promotion.] I am so glad i orderd this matteress, this is my 2nd Tempur Pedic .!! I loved my first one so much that I bought in 2003 and slept on till i just bought the new one . The orignal one is still in great shape and now it is the guest bed. I am completely sold on Tempur Pedic !!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295