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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,441 ratings5,441 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (453)
  5. 1 star21% (1,130)
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Showing 2,771-2,780 of 5,441 reviews
Jul 22, 2019
Reviewer name: Tall and content
5 out of 5 stars
5 out of 5 stars review

20 years and counting

[This review was collected as part of a promotion.] Love this pillow beyond words. I've been a back sleeper for decades, but often end up on my side in the morning. I enjoy the new design for both, and only replaced my old one after giving it away. See ya in another 20 years!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 31, 2018
Reviewer name: Painless sleeper
4 out of 5 stars
4 out of 5 stars review

Cured my shoulder pain

[This review was collected as part of a promotion.] Had shoulder and neck pain for months and tried several different pillows. Pain completely disappeared 3 days after using this pillow. The smell is quite strong, however, and I've been sleeping on it for 3 weeks and it's still there. It's unpleasant- not sure how to get rid of it. That's my only negative opinion of it

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 8, 2019
Reviewer name: Cradling
5 out of 5 stars
5 out of 5 stars review

Relief from Frankenstein Neck

[This review was collected as part of a promotion.] I had the pleasure of sleeping on a tempur pedic neck pillow while away on vacation where I was staying. I slept so well, I investigated further and had to order a pillow upon my return home for the same bliss full sleep going forward. I did agree with everyone from the reviews that the odor the pillow emits in the first week or so was not pleasant, but it does go away eventually. I sleep so well and have no neck stiffness or pain since this pillow cradles your neck for such a comfortable rest.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 20, 2017
Reviewer name: Not satisfied Tempurpedic.
1 out of 5 stars
1 out of 5 stars review

Strong chemical odor and worst customer service and

I had a high expectation on this product, but this is worst purchase I have ever made. I purchased 2 neck pillow for Thanksgiving gift for myself. The pillow has weird chemical odor which makes me headache. Then I wanted to get refund, but the customer service refuse it and said the odor can be gone away after 30 days. They said even this product itself is defective, they are not allowed to refund it. I will not buy anything from Tempur. This is unpleasant experience. I would give 0 star if I can.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 18, 2014
Reviewer name: Regina
5 out of 5 stars
5 out of 5 stars review

Sleeping Neck Issues Gone!

I have a neck injury and short neck, finding sleeping on regular thick pillows a problem. I would get up in the morning with a neck ache! After trying the Tempur-Pedic Neck Pillow, I am amazed at the relief this conforming and thinner pillow as provided! It is a resolution to a major problem. Thank you Tempu-Pedic!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 19, 2024
Reviewer name: Unhappy customer
1 out of 5 stars
1 out of 5 stars review

WARNING.... Size & Measurements

I love this neck pillow, but did NOT know they changed the size availability... I have a queen size bed and ordered queen size sheets... the neck pillow only comes in standard size now... the measurements are not obvious on line... I have had queen size neck pillows in the past and now I have postage stamp pillows on my queen bed. Since there is NO customer service these days the company has basically said too bad should have read the fine print.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 10, 2017
Reviewer name: Jennifer S.
1 out of 5 stars
1 out of 5 stars review

Chemical Smell is AWFUL

I was so excited to receive this pillow after reading the positive reviews, but the moment I opened the box I was overwhelmed by the chemical smell of the pillow. The smell is so strong it practically makes your eyes water if you're anywhere within a 200 ft distance of it. I had to put it in a room on the other side of the house to escape it, and now after about 2-3 weeks of letting it air out, I unfortunately have to send it back because it still has a strong odor.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 16, 2019
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

Pillow is not wide enough!!!

I love the design of the neck pillows which I have used for years and was looking forward to replacements. I was very disappointed to learn that these do not come in King width. They look ridiculously small on a King size bed and are not wide enough to be comfortable. Why are these only coming in the tiny widths???

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Tempurpedic4life
5 out of 5 stars
5 out of 5 stars review

Peaceful rest

[This review was collected as part of a promotion.] I absolutely love this pillow. The 2 heights if you flip the pillow are perfect! My boyfriend uses his pillow on the thicker side and I use the thinner side. We recently slept without our Tempurpedic pillows and boy could we tell the difference in the morning! I highly recommend this product, along with the mattress!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 13, 2018
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

This is my third tempurpedic neck pillow

[This review was collected as part of a promotion.] I have cervical spondylitis, and I need the right kind of support to sleep comfortably. This is my third purchase through all my adult years - I cannot sleep without this pillow. When I travel I take it with me!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295