[This review was collected as part of a promotion.] I love my tempur neck pillow. The first night I slept on it, I felt neck pain relief. I didn't expect the pillow to do that after one night, since normally you need to adjust to them for a couple weeks. The pillow is great!

[This review was collected as part of a promotion.] These pillows provide the support I need on my neck whether I'm sleeping on my back or side. This has helped reduce headaches when waking up and I'm thankful for that! The pillows do have an interesting smell to them, I'm guessing it's the material they're made out of; I'm sure it'll fade over time.

Despite the picture and description of the neck pillow, the one you now carry is under-sized -- it swims inside a pillow case. I don't get why it's not a standard pillow size, like the one I bought years ago. And even though I ordered a small, the roll is too high for my neck and way, way to stiff. I wish you still carried the original neck pillow in size and "give" to cradle the neck.

Please don't waste your money. I used this pillow and my neck pain actually WORSENED. Also you should be advised of 2 things: 1. The size of the pillow is smaller than standard size. BEWARE 2. Tempur Pedic has a no return policy for pillows. So if you purchase a pillow and don't like it, be advised you are forced to keep it. This policy is so unfair. Other retailers let you return the pillow, so I would advise you to purchase your pillow from another retailer in case you don't like the product and want to return.

My first pillow was a dream. When it lost the firmness I needed, of course I replaced it with another. Upon opening the box I noticed a very strong odor. I could not sleep on it. I left it uncovered, I put it outside, and in the sun. It is not as strong, but the odor is still there. I have double sealed it in 2 plastic bags to be able to use it. Also, it is too short. Sometimes I roll over and off the edge. The missing 4" matter to me. You offered a replacement pillow, but I decided not to bother. I like the firmness, and once I find another as firm, I'll buy it.

Like two hands gently support your neck. But with a softer touch. I have had one of these pillows for years and was recently parted from my pillow. I had to get another one as I immediately noticed the difference it meant to my neck and consequently the rest of my day. No pain and stiffness with this pillow supporting you.

I bought a new tempurpedic mattress (that I loved from the first night). When I was in the flagship store buying that I tried a new neck pillow. It was very firm. Now 4 months later I decided to get the pillow. I got the size small. It arrived today and is so soft you can wad it up into a ball. I took it back to the flagship store to ask what was the reason there pillows were so firm and this was so soft. The salesman...after assuring me he could do nothing to help...pillows are non returnable... he had me feel a medium and it is very firm! He said the small and large are a different temper material and therefore softer and the medium is the "firm" pillow. Makes no sense. Mattresses are the same firmness according to style no matter the size but there pillows are NOT!

I bought this one to replace another tempur-pedic neck pillow and it's comfortable but the fact that it still doesn't fit in a standard pillow case drives me crazy. I have other non neck related tempur pillows that fit pillow cases perfect and the fact this one doesn't bothers me for a strange reason. It's great if you can get past that or go out an buy a separate case that does but it won't match your sheets.

Wish I would have read all of the reviews. Ordered for myself and my husband. We both find them extraordinarily uncomfortable. They are shorter in length than all of our other standard pillows and hard as rocks! Might as well sleep on a pile of bricks. Awful.

[This review was collected as part of a promotion.] I bought my first Tempur-Pedic pillow almost 25 years ago. My neck would not be properly supported at night , with the standard pillows I was using, and the muscles would sometimes lock in the morning when I got up. Took muscle relaxing pills multiple times to overcome this. Have not had an episode of this since I got my first TP pillow. After 25 years, I decided it was time to replace the pillow. The new one is just as good as the last. I take these pillows on all trips, even camping. Will never switch.