[This review was collected as part of a promotion.] I purchased an adjustable bed to try and relieve my shoulder pain but it didn't work so I purchased the pillow and my neck and should pain was gone in about a week. I seriously recommend this pillow if you are experiencing shoulder or neck discomfort while sleeping

[This review was collected as part of a promotion.] I had been without a Tempur-Neck Pillow for a while now and we purchased store brand pillows, which seemed to be very supportive... until this Pandemic. Suddenly, with little reason to rise early, I was sleeping in, just a little longer. Then the daily headaches began. Finally broke down and purchased my replacement - and no more headaches! Why did I wait so long?

[This review was collected as part of a promotion.] The pillow is great, I am a back sleeper and its great to finally find a pillow that feels comfortable to sleep on, my only complain is that the pillow is to small and to short, I can easily deal with the shortness by placing a thinner pillow underneath it.

Putting your head down on a pillow is one of the last things you look forward to at the end of the day. The Tempur-neck pillow supports my neck perfectly. I orientate the pillow with the larger curve under my neck, that keeps the spine in alignment. I only use the one Tempur-Neck pillow. I sleep both on my side and back. I wake up with no "pain in the neck"

Buyer Beware, Do not purchase from TempurPedic. First of all, the advertising about how superior their mattresses are is just that, advertising. Second of all, take a few minutes to read my rather long review before you make any decision, it will be worth your time. I bought one of their mattresses many years ago through a local store, and at a cost of around $3,000.00 I was looking forward to how much I would love it, and I trusted that it would stay comfortable for many years. Unfortunately it started sagging and softening rather quickly, after about a year of use. I was at that time rather thin, and I was the only person to use the mattress, so its rapid deterioration was no fault of my own. My second and last experience with TempurPedic was less costly but just as disagreeable. I purchased one of their neck pillows thinking that it would help my neck and shoulders tension. Unfortunately after trying the pillow for about 5 minutes upon its receipt, I realized that it would be impossible to have a comfortable night sleep while using it. I therefore immediately started a return procedure, only to discover that TempurPedic does not accept any pillow to be returned! I am guilty of not checking their return policies before my purchase because, one more time, I fully trusted their company. The infuriating thing is that the pillow is absolutely in pristine condition, having been used only for a 5 minutes trial while protected by a clean pillowcase. Meanwhile their return policy for their mattresses is a 90 days trial period, after which you can return the mattress if not fully satisfied! So, they will take back a used mattress that people have been rolling around on for three months, but not a perfectly clean pillow used for a few minutes! I shudder to think of those poor unsuspecting customers who purchase a TempurPedic mattress without realizing that it might have been used by someone else for three months! It is disgraceful and dishonest. I will never trust that company again, I found out the hard way that they are despicable and totally untrustworthy.

Unusably firm - there is zero give and the neck ridge is too high to sleep on, leaving your head at a weird angle. a couch cushion works better Irritated that i wasted so much money on this and am stuck with it now because tempurpedic doesn't accept returns. will have to find a place to donate it to because it is too expensive to throw away.

I've used the pillow for several years. We just got back from a 2 week vacation and used pillows in 3 hotels and a cruise ship. I didn't find a comfortable pillow in any of them. Got back home and what a relief to get back to this pillow. Now ordering for my use on vacation and my daughter's house when we visit there.

[This review was collected as part of a promotion.] This is my second one .Firs t one held about 15 years:}.I guess is great for back sleepers but I'm a side guy I use it mostly when I have back and neck pain and I lay straight on my back,tremendous help!!

My first pillow was a dream. When it lost the firmness I needed, of course I replaced it with another. Upon opening the box I noticed a very strong odor. I could not sleep on it. I left it uncovered, I put it outside, and in the sun. It is not as strong, but the odor is still there. I have double sealed it in 2 plastic bags to be able to use it. Also, it is too short. Sometimes I roll over and off the edge. The missing 4" matter to me. You offered a replacement pillow, but I decided not to bother. I like the firmness, and once I find another as firm, I'll buy it.

[This review was collected as part of a promotion.] I bought this pillow because I had been waking up with neck and shoulder pain, and it has helped so much! I am a back and side sleeper, and it is comfy and supportive for both positions. Thanks to this pillow, I am on my way to waking up pain free. If you are having problems with neck and shoulder pain in the morning, I would recommend trying this pillow. The only thing is that it seemed to have a week and a half break in period where it was too firm, but now it is perfect and totally worth the break in period.