[This review was collected as part of a promotion.] Item is very helpful in keeping neck properly aligned. Feel much better and get a fuller sleep without unnecessary tossing and turning. Pillow arrived safely packaged and fast. Bought two cloud pillows as well along with the neck pillow. Very happy with all purchases.

[This review was collected as part of a promotion.] It is much smaller than the pillows in the past. This is my 6 or 7th pillow. I buy a new one every 2 years and they have saved my neck. This one however has had a much stronger odor to it and I have yet to be able to sleep a full night due to the odor.

[This review was collected as part of a promotion.] I was having really bad neck pain for about a month (I couldn't even turn my head because it was so painful). Once I started using this pillow, my neck pain was gone within 2-3 days. I haven't had any neck pain since! I even went to chiropractors and that didn't help, so thankful I found this pillow.

I've had a tempur-pedic neck pillow for 7 years and LOVED it. I got a new one in Dec. and I'm very disappointed. They must have changed something because it is extremely hard. My husband sits on it during the day at his desk in hopes of breaking it in but this hasn't work. I can't make it though the night with this pillow. I used to recommend it all the time but not anymore.

These neck pillows are not the same as the older ones! These are SIGNIFICANTLY FIRMER than before. The shape has also changed. The neck portion is higher and longer compared to the previous "medium" sized pillows. This is so disappointing! The older model was perfect. Now I'm stuck with 2 brick pillows that I can't use or return them!

[This review was collected as part of a promotion.] I have both your mattress and pillows, been using them over 10 years. I bought the pillow as a gift to family member, she loves it too. Suggestion: I will buy a new temperdic mattress if there is trade in program

Previously loyal customers, my wife and I decided to buy new neck pillows, but found that they were way more firm than they used to be. I called to make an exchange, but was completely shot down. We even left one pillow completely unopened until we were sure we were satisfied with the product. I was told by two levels of customer service representatives that they do not accept exchanges or returns for any reason (even for the unopened item). Tempur-Pedic has lost me as a customer for life. *Just for fun, look up their CEO's salary and net worth.

[This review was collected as part of a promotion.] Not sure if it is a pro or a con - but my ear sometimes hurts when I wake up. I think this is because I fall asleep so hard and don't even move. It probably speaks to the comfort of the pillow and the fact that it truly holds its form. I do wish the size small pillow came with a pillow case or a note that it is smaller than standard size pillows. The pillow itself is smooth, but my pillowcase sometimes gets bunched up.

[This review was collected as part of a promotion.] I absolutely love my Tempur-Pedic pillows! I've been struggling to find pillows that support me on my back and on my side. The struggle was real and now it's over! I've used them for nearly six months now and I've never slept better!

[This review was collected as part of a promotion.] I have been using a TEMPER Neck Pillow for past 14 years. I do recommend this Pillow for anyone who suffers with neck pain. I travel with it. Don't know how I ever had a good nights sleep without it.