[This review was collected as part of a promotion.] The Tempurpedic neck pillow supports my neck and head in perfect alignment. Have to sleep on my back for shoulder surgery recovery. I'm able to sleep deeply and wake up feeling rested. Sleep is the most important factor in healing the body and mind. I would highly recommend this pillow!

[This review was collected as part of a promotion.] I have recently purchased my second neck pillow. I have used one for many years and my neck problems have disappeared. Whenever I go back to sleeping on my down close I get some discomfort back. The new pillow did come with a slight odor as mentioned in many of the reviews. I am currently airing it out before I start to use it. I also sleep on a Tempur-pedic mattress which I like very much.

I expected it to be like a firm mattress for my head and neck, knowing from other reviews that it wasn't particularly soft. After sleeping with it, I've realized it is WAY too firm for my comfort. I woke up in the middle of the night (which I never do) feeling like it had been pressing on my esophagus, and a large portion of my spine (neck and upper back) felt very uncomfortable. It is beyond getting used to. I'm better off buying a pillow that has a sleep-trial, which Tempur-Pedic does not offer for pillows.

This is a high-quality pillow and if you want a very firm feel, I would recommend it for you... but only if you want firm. I really hoped this would be the life-changing pillow a lot of reviewers described. Unfortunately I did not have that experience. Again, the pillow is very high quality and exactly as described. The material is firm and the fabric covering is soft. It seems like it will be durable. My husband is using it now and likes it well enough. But as someone who struggles with neck pain and waking up with a stiff neck, I read many reviews from others with similar issues who felt this pillow helped them. Sadly, it did not help me, and was firm enough that I had a stiff neck more often and struggled to get in a comfortable position. I did try it for about 4 months and tried using heat & pressure to ease the firmness as recommended by others online. In the end, not a good fit for me; but I can't fault the company or the pillow itself. It just didn't suit my needs.

Convinced to buy this by sales agent, said this pillow was designed for those with neck problems. Bad choice..pillow too flat and to reach it you need a pillow underneath it. Could not return it..wasted alot of money . Sorry she talked me into buying this .h

[This review was collected as part of a promotion.] My husband wanted this pillow. It didn't work for him (he is a belly and side sleeper). I thought it looked uncomfortable but was willing to try anything to alleviate headaches related to tense shoulders. I haven't had a headache since I started using it! I love it!

I have a small neck pillow I purchased from Tempurpedic about 15 years ago that I absolutely love but it is getting old so I decided to purchase another. I purchased a small neck pillow and it is nothing like the original. It does not conform much to your head/neck shape like my older one and is very firm. Very uncomfortable even after trying to use it for 3 weeks, I gave up. I asked my chiropractor if he sold different pillows than what was available to the public and he only has access to the same pillows and also noticed the difference and even thought Tempurpedic had sent him the wrong pillows because of the firmness. Lesson learned, when you find something you really like, purchase two! What I do love about it? Nothing.

[This review was collected as part of a promotion.] My husband has a neck pain. We decided to purchase this pillow. His pain has been getting better. I didn't think the pillow is so important for good sleep and neck pains before. I'm greatful for having this pillow. :-) Customer service is great, too.

[This review was collected as part of a promotion.] Years ago I bought a tempurpedic pillow at my chiropractor's office. She recommended it for my neck. I had it for years but decided to invest in a new one this year. I order the large original neck pillow and was very disappointed when I received it. It was very short in length, about 6-8 inches shorter than my original pillow. I have a King bed with king sized pillows. Not sure why a large would not also be longer in length. If you like a nice looking made bed, it's difficult with these strange sized pillow. I also tried to returns these when I opened the box and saw how small it was. Be warned there are no returns even for unused products. Buy from a retailer, not direct in case you change your mind.

We have three Tempurpedic neck pillows that we have used over the past 10+ years and love them. Everyone in my family asked for a new neck pillow for Christmas with huge excitement! We measured and ordered accordingly based on the website msmts. We received the pillows and they are terrible. They are way too big! The smalls fit ok for our 8 & 9 year olds, the medium for me (5"7") and the large for my husband (6') are really uncomfortable and too big from shoulder to base of head. Also, there really is no significant difference in the sizes of medium and large. My husband tried to sleep with my medium and it was still to big from shoulder to head. Unfortunately, we can't return or exchange them - so, money wasted. Boohoo. Bring the old msmt. neck pillows from years past back!