***PLEASE DO NOT PUBLISH MY LAST NAME OR LOCATION WITH THIS REVIEW. THANK YOU :) I'm a little torn with this pillow. Sometimes I sleep on it and I feel like my head is being cradled by the hands of God! Other times, it's just truly uncomfortable. I've found it's best when my muscles are sore. Then it's really, really firm and offers such great support. But even so, I can only lay on it for about 45 minutes before it becomes painful. It's very therapeutic during the first 45 minutes. Then when my muscles are back to normal, it just feels so hard and it feels like it's pushing back on me with such force. Also the neck part is really high, I often sleep with it turned around on the lower end. I'm mainly a back and side sleeper and have tried other neck pillows that were just so soft and offered no support whatsoever. This pillow feels too hard at times. I'd highly recommend it for therapeutic reasons, like if your neck and shoulder muscles are sore, but I wouldn't recommend it for a whole night's sleep. Also, a few times when I've fallen asleep on it, I've woken up with my ear(s) hurting because of it pushing back on me. It's like all the nerves in my ear(s) got pinched during the night. Think of this as your mini chiropractor, I have another pillow that I switch too after this one has healed me. It's worth the price, but don't expect it to be your only pillow.

When I ordered the pillows, I did not realize I could not return them. What I saw on the website was that I had a 90 day trial to make sure I liked them, but that only applies to a mattress. My fault, I did not read all the fine print. I feel like a company like Tempurpedic should be more transparent. I do not like the pillows, they are hard and uncomfortable.

Described as this amazing pillow so I bought 2 for the price of one and it was definitely not worth it. Most uncomfortable pillow that has caused neck pain. I find myself pushing the pillow away and sleeping with my arm as a pillow instead. No returns or exchanges so I'm at a total loss.

[This review was collected as part of a promotion.] I have degenerative disc changes coupled with herniated and bulging discs which make it impossible to sleep most nights. The Tempur neck pillow has dramatically improved my quality of life. I use it every night to support the curve of my cervical spine. The larger part of the pillow supports my neck perfectly to keep the spine aligned. Since using this pillow for a few months, I don't have to use my shoulder anymore to support what a traditional pillow wasn't supporting. This pillow has given me my sleep back, and I am forever grateful.

I absolutely love my new tempurpedic pillow! I had hung on to my previous tempurpedic pillow for probably 10 to 15 years and was afraid to give it up. But it was becoming so flat that I knew it was time to get another one. Thank goodness that Temperpedic is just as reliable today as it was over a decade ago!

I am a side sleeper. I like taller, firmer pillows, with good support so I thought this one would be a good fit. I measured myself according to the size chart, and my shoulder measurement was 7"-- so, side sleeper above 6", so I got the large. I received the package and lay down briefly on the pillow with the pillow still in the plastic packaging. I could tell it wasn't going to work, and wrote the company to inquire about a return because I hadn't opened the pillow packaging. They denied the request, citing they "are a zero waste company" (hard to understand given the pillow arrives wrapped in plastic). So even though I measured correctly and according to their chart I ordered the right size, the pillow was not a good fit and now I'm stuck with a very expensive pillow I really don't like. I would not recommend ordering online unless you have tried and sized the pillow first in person. Now to review the pillow: For me sleeping on my side, the large bulge hits my jaw while the top of my head hits the depression in the pillow. This torques my head much further out of alignment than a regular pillow would, making my head cock to one side. The foam is firm enough that the large bulge doesn't collapse sufficiently to allow comfortable side sleeping posture. I'm a large male and have a regular size head for my body, so it's not like I have a tiny light head that can't push the foam down. Look at the profile of the pillow and imagine how that would be a good side sleeper support--the top of your head is going to tip down and push your head/spine out of alignment. Maybe you're a back sleeper, which is what this pillow is really meant for. How is your shoulder broadness going to predict the height of the large bulge that's going to work for your anatomy? That's more a factor of your neck length and how far forward you like your head to be while you sleep. Try this pillow in person first. Do not order from the website.

I followed the size guide and bought the small, and I'm very petite so I figured that it would be the best option , but the highest part of the pillow was only like 3 inches and the rest is super flat so my head is tilted back at an uncomfortable angle. This would probably be better for back sleepers but I read it was good for side sleepers. However my shoulders are still scrunched up because the pillow is too low and the neck bump is awkwardly shaped and doesn't fit comfortably. I can't believe this costs so much. I hope I can return it.

We have three Tempurpedic neck pillows that we have used over the past 10+ years and love them. Everyone in my family asked for a new neck pillow for Christmas with huge excitement! We measured and ordered accordingly based on the website msmts. We received the pillows and they are terrible. They are way too big! The smalls fit ok for our 8 & 9 year olds, the medium for me (5"7") and the large for my husband (6') are really uncomfortable and too big from shoulder to base of head. Also, there really is no significant difference in the sizes of medium and large. My husband tried to sleep with my medium and it was still to big from shoulder to head. Unfortunately, we can't return or exchange them - so, money wasted. Boohoo. Bring the old msmt. neck pillows from years past back!

I had shoulder surgery and had some neck and upper back issues from college football. I am an active person, who lifts and runs often and want to stay that way. I am a back sleeper especially because shoulder surgery makes it hard to sleep on my stomach. The Tempur-Neck pillow helps my neck stay aligned and has been a game changer to allow me to sleep and wake up without neck/upper back aches. The first few days I was not sure and now I don't ever sleep without it. I also do not mind sleeping on the side and stomach sometimes with this pillow, it helps take pressure off of my shoulder/upper back/neck. Will be purchasing a second one for travel soon.

When I first saw the shape of this pillow, I was worried it might be too different from what I was used to. I usually fall asleep on my back and turn onto my side once I'm asleep, so I wasn't sure how this pillow would work once I was on my side. I'm happy to say my worries were unfounded! I love this pillow and won't switch to another any time soon.