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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,436 ratings5,436 reviews
  1. 5 stars50% (2,729)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 261-270 of 5,436 reviews
Mar 25, 2023
Reviewer name: Unhappy Camper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Most uncomfortable pillow ever

[This review was collected as part of a promotion.] I love Tempur-Pedic! However the quality of this pillow is incredibly disappointing. It is literally as hard as a rock and doesn't get softer with use. I immediately get headaches every time I use it and I hardly get headaches at all. My husband and I joke about not throwing the "brick" around too carelessly or we could hurt someone. The shape would have been excellent and everything I needed if it weren't for how hard the pillow is. I wish they would have at least let me exchange the pillow (I knew immediately I didn't want it upon opening the box, with the pillow still within its plastic protective sheet. If super hard pillows are your jam, however, this pillow is for you!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 16, 2024
Reviewer name: Martie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tempur - Neck Pillow is a game changer

[This review was collected as part of a promotion.] My son broke his neck several years ago in a car accident. His surgeon told him he needed these pillows for his comfort for the rest of his life. We are now on our second set of 2. These pillows have made all the difference in the world for my son's sleeping comfort. I would recommend them to anyone who has neck issues.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 28, 2022
Reviewer name: Andy P-B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No mo' snoring!

[This review was collected as part of a promotion.] My Dad is a snorer. Has to wear a c-pap, the whole nine. Now two years into my marriage, learning I was, indeed, a snorer of equal caliber, I was scared yo. My wife would have to sleep in another room sometimes and my throat would be thrashed. But dude. Night one of this pillow - zero snoring. Nada. Zip. Zilch on the sleeping throat thunder. Is the pillow like a cloud? I can't say that it is. But it is comfortable and gets the job done. If you too are a Snoozeville lion who needs taming, this pillow is the person in safari gear with a chair (but, you know, in a nice way) you're looking for.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 20, 2023
Reviewer name: Sim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow

[This review was collected as part of a promotion.] Got this pillow for my partner and he loves it! He couldn't find a pillow that was the proper height to support his head until we found this one. He finally wakes up without any shoulder pain! Definitely recommend this pillow in the large for the big guys in your life

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 16, 2022
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Didn't work for me

[This review was collected as part of a promotion.] My Tempurpedic mattress was the most comfortable ever so when I was looking for a neck pillow, based on great reviews, I ordered the neck pillow. I used it for a month hoping it would start to work for me but it actually made my neck pain worse

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 9, 2024
Reviewer name: Sad sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unsatisfied!

[This review was collected as part of a promotion.] Did not like the pillow at all. First, I bought the correct size according to the way they explained in the site. However, when I received it, the pillow was uncomfortable and It was harder than expected. I contacted customer service for a refund or exchange and they couldn't help me. I'm stuck with an expensive pillow that's uncomfortable. Not a fun experience!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 7, 2024
Reviewer name: Anita
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too firm for me

[This review was collected as part of a promotion.] 1st off - just let me say that I am madly in love with my 10(+ ??) year old tempurpedic mattress. If/when we need a new one, we will definitely be getting another Tempur-pedic. That said, I'm far less in love with the tempurpedic pillow. It is just too hard & too heavy. I ended up putting it in a giveaway pile & getting a more maleable one from Sleepnumber which is fine (but ideally, I'd like one in between!) I wish there was a return option w/ the tempurpedic (with a short window or a special disposable slipcover - to protect the pillow but still allow for a prompt return - but sadly there is not.)

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 12, 2021
Reviewer name: Barb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Tempur neck pillow-hard as a brick

I bought two medium neck pillows. They are both so hard we can't sleep with them. They do not conform at all. Do Not Buy!! I have two older neck pillows bought years ago from Tempur-pedic and they were great, since they are older I thought getting replacements were due. I was wrong, pillows are non-returnable so I am out. Not sure what is going on with the Tempur-pedic brand but the pillows are hard as a brick!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 21, 2020
Reviewer name: Not a happy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Extra small and deflates pretty easily

Purchased through BOGO and was shocked by the size of these pillows! I had to triple check my order in case I may have ordered a Travel version by accident. Tried using...straight away the chemical odor was so pungent I couldn't stomach using the first week or so. Then, once I did, they literally deflated flat offering little to no support. Sadly shoved in a box to donate since they are basically useless, while also looking ridiculous fitting (drowning rather) into my standard size pillow case. I wouldn't even torture a guest to use these. Maybe a 5 y/o would enjoy them purely for the miniature sizing.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 12, 2024
Reviewer name: No good
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not good

[This review was collected as part of a promotion.] This pillow is travel size it is so small and hard. I would not recommend this pillow. I was so disappointed. I tried returning it before I even opened the plastic but they would not. Terrible experience!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295