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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,394 ratings5,394 reviews
  1. 5 stars50% (2,712)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,112)
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Showing 241-250 of 5,394 reviews
Aug 5, 2021
Reviewer name: Unhappy Sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Felt hard and was shorter then expected.

I had an old Tempur neck pillow, that was much softer and a few inches longer - I guess Tempur changed their formula for this pillow because the feel of it was completely different then my old one and the length was shorter. I found this new pillow uncomfortable.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 30, 2015
Reviewer name: JERRY K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best- None better

I 've been a user of the Tempur-Pedic pillow for many years. My wife got me one and fell in love with it right way. I had neck surgery and it's the only pillow that works for me. My old pillow started getting soft and OLD. So it was time for a replacement. I've tried different brands, But I just give them away... they just don't work! THANK YOU for making a great pillow!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 3, 2025
Reviewer name: Beautiful Sleep
5 out of 5 stars
5 out of 5 stars review

Neck pain? Get this pillow!

I have several slipped discs in my neck. Sleeping was minimal due to pain. I could never get comfortable. I have tried several other "neck" pillows that just didn't work. The first night on this pillow, I slept through the night! First time in months. Using this pillow every night has made my night restful and my daytime pain decrease day-by-day. If you have neck pain and trouble staying asleep at night due to pain, I would highly recommend this pillow! Life saver!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Nov 7, 2023
Reviewer name: Kenneth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best pillow in my life

[This review was collected as part of a promotion.] For several years, I struggled with insomnia, which I attributed to my uncomfortable mattress and pillow. In search of a solution, I turned to numerous forums for advice, where I found a highly recommended premium mattress and pillow brand. Despite the hefty price tag, I decided to invest in them, hoping for a good night's sleep. Unfortunately, my sleep problems persisted. It was only after a conversation with a friend, who suggested I specifically try a Tempur pillow, that I took note of the brand. Initially, I was skeptical, and when I didn't see an improvement, I expressed my frustration to him. He clarified, suggesting the Tempur Neck pillow, emphasizing that not every model from the brand was suitable for everyone. Following his tailored advice, I tried the Tempur Neck pillow, and to my relief, I started experiencing restful sleep every night.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 21, 2020
Reviewer name: mariah
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Seems like good quality except for the smell

It took 3 weeks of airing and squishing the pillow before most of the moldy smell went away, it is still there faintly. Then I tried sleeping on it, and woke up after an hour or so with my ear hurting because it was too hard. Don't recommend it and would never buy again.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 20, 2019
Reviewer name: No more stiff neck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solved my stiff neck problem

I have used this pillow since 2000. I was concerned about driving because my neck had gotten so stiff I couldn't turn my head freely and was afraid I might have an accident. I was amazed and thankful when the pillow solved my neck problem in just a week. I don't go away from home without my pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 12, 2024
Reviewer name: Sleep better?
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable, made neck hurt more

[This review was collected as part of a promotion.] I really wanted to like this pillow, even went to a mattress store to try it out first. The salesperson gave me all the info about which pillow is best depending on what type of sleeper you are. I'm a side and back sleeper so this pillow sounds like it's the correct one for me. I tried it out for 5 days and it felt like it made my neck worse and then my upper back would hurt when I first woke up. I ordered the shortest or smallest one but it feels really high. I'm wondering if they sent me the wrong size? They don't allow returns so I am stuck with 2 of these pillows now. It was a buy 1 get 1 free deal but sadly I'm left with a pillow that makes my neck worse and can't get a refund.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 5, 2020
Reviewer name: Kay Hall
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the same Tempur-Pedic I am used to

I bought this neck pillow with a BOGO. It is definitely not the same pillow I have bought in the past. I had a back store for 12 years and sold Tempur-Pedic so I know the product. Very disappointed this time. If Tempur-Pedic is using this foam, I will not be buying any more.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 18, 2023
Reviewer name: Sleepless in Seattle
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard as a rock

[This review was collected as part of a promotion.] I needed a new neck pillow, I had high hopes the Tempurpedic pillow, but it was rock hard, had zero give. I woke up with a migraine. The worst part, their pillows are non-returnable, If I would have known I wouldn't have purchased it. Now I'm stuck with an expensive rock

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 10, 2016
Reviewer name: Dog Lover
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would definitely buy this pillow again.

Before I purchased the neck pillow I was having trouble every night with my arms usually one or the other going completely numb. Now after using this pillow I have not experienced any numbness and have great support with my neck and definitely a betters night sleep.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295