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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,394 ratings5,394 reviews
  1. 5 stars50% (2,712)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,112)
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Showing 231-240 of 5,394 reviews
Nov 18, 2014
Reviewer name: Wendy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

my neck feels so much better

I bought this neck pillow about a month ago - I was having a lot of neck pain every morning from my head not being supported well. I debated awhile - it's a lot of money to spend on a pillow!! But after paying for massages to make my neck feel better for just a few hours, I decided it was worth it. And it is!! My neck feels so much better every day! No more spasms! The only down side - I ordered the Queen size, and it really is not any bigger than a regular size pillow. But - all things considered, not such a big deal

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 27, 2020
Reviewer name: Small Pillow Sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

SMALL Pillow

The pillows were advertised as large. They are not big at all. they come short of filling a full size pillow case. As a large I was expecting that they would be hard to get into a queen size pillow case. For the money they cost they are a really bad deal.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 21, 2024
Reviewer name: Not happy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product. Not happy with policy.

[This review was collected as part of a promotion.] I like your pillows, had several. BUT, my fault, I ordered the wrong size. After opening the delivery box, I recognized the mistake. And did not open the plastic covering. I called to exchange the 2 pillows for the right size, but I was told because they were delivered, could not exchange them. Still sealed in the plastic but can't use them. So sad. Not happy.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 18, 2023
Reviewer name: Sleepless in Seattle
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard as a rock

[This review was collected as part of a promotion.] I needed a new neck pillow, I had high hopes the Tempurpedic pillow, but it was rock hard, had zero give. I woke up with a migraine. The worst part, their pillows are non-returnable, If I would have known I wouldn't have purchased it. Now I'm stuck with an expensive rock

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 16, 2023
Reviewer name: Nancy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not comfortable and not returnable

[This review was collected as part of a promotion.] I had hoped to find a solution to my snoring problem, and based on online reviews found the TEMPUR-Neck Pillow to be highly rated. I tried sleeping on it for three nights and found it to be very uncomfortable, not permitting me a good night's sleep on any of those nights. When I contacted the company to request a return authorization and refund, I was told that they do not accept returns. This is the only bedding company I have ever dealt with that will not permit returns or even offer a partial refund if the item is donated. I am now stuck with a pillow that I cannot use.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 9, 2022
Reviewer name: Sus
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

No More Neck Aches

[This review was collected as part of a promotion.] I think the pillow is working. It's much easier for me to rise from my bed each morning without severe neck aches. I didn't give a 5-star rating, however, since you have to get used to the pillow as it is very hard. After about 6-8 weeks, it isn't softening up like I thought it would.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 3, 2024
Reviewer name: TSK3333
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Neck issues? You need this!

[This review was collected as part of a promotion.] Love, love, love this product! The three bulging disks in my neck absolutely adore this pillow. Wake up without neck pain- I'm not kidding! (I'm not a paid performer rather an actual user of this amazing pillow! )

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 20, 2022
Reviewer name: notoneword
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easing my neck pain

[This review was collected as part of a promotion.] This pillow has helped with neck pain I was having recently, and I'm sleeping a lot better. the only reason it hasn't fixed it completely is I'm pretty sure I sleep face down on it sometimes, which is not really how it works :D

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 28, 2024
Reviewer name: R2d2
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Size

[This review was collected as part of a promotion.] The product is fine, but I would suggest that you make it clear that 'large' refers to the height of the pillow and not the length. I assumed the later and was surprised to see a 'short' length pillow. If I had known this I would have probably ordered two 'Medium' pillows.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 10, 2016
Reviewer name: Hockey mom
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hurt my neck.

I have a neck injury and have always used a contoured neck pillow. When I couldn't get the same one I had, I thought a tempurpedic would be the best option. It was horrible. It hurt my neck horribly, and is unusable. It didn't hold it's shape to support by neck.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295