[This review was collected as part of a promotion.] In 1999 we purchased our first Tempur-Pedic contour pillows (and bed) and loved them. 2023 time for a renewal. We decided to try out some natural latex pillows in an effort to be more eco-friendly in our purchase. We went through three natural latex contour pillows and found each of them gave "push back" to your head, straining your neck and back (ouch). We were able to return and get a refund of our money in each case, so that was ok. We decided to revisit Tempur-Pedic again and went to the local store, only to find they only sold ones with gel inside to keep your head cool. We live in the north and don't need help keeping cool especially in winter. So I went online to the Tempur-Pedic website and found the "Original Contour Pillow". We took the measurements they instructed and purchased 2 medium pillows. They arrived promptly. Packed in a shrink plastic, I took it out of the box and tried it out (plastic still on). It felt great. I took it out of the plastic and poof it got bigger (higher loft). We shared the pillow for a week each and both found it to be supportive but it is very firm and hurts your ear when lying on your side. As for lying on your back, again it is too firm and causes my head to feel pulled all the way down to my mid back. The shape is excellent but the hardness is certainly not. It is not like the original pillows (as advertised) we had from 1999, in the least. I knew Tempur-Pedic did not offer a return policy but tried calling to see if we could return the unopened one that still sits in the living room. The answer was no. I thought that to be rather unreasonable being it is completely untouched - still in the box. I would not recommend Tempur-Pedic to anyone based on that, and how uncomfortable the pillow actually is. Alas, my search for a soft yet supportive contour pillow, still goes on (is that really to much to ask for?)

I purchased 2 small & 2 medium to use & for gifts. Small is WONDERFUL-just right size & soft/comfortable. Medium is very, very hard, pretty elevated, & flat-out VERY UNCOMFORTABLE. None of my family members (men, women, teens) want the mediums after trying them! Wasted $$$ on purchasing the mediums.

for me, absolutely amazingly comfortable to sleep on, but I worry about the fresh paint smell, now six weeks out. If you roll over onto your stomach, with your face near the pillow, it is a very noticeable smell. You have to wonder, what is the smell? Is it dangerous? Even if it is not dangerous, why should my pillow smell like paint? It should either have no smell at all, or smell like bed linens, not paint.

I have a TEMPUR neck pillow similar to this one that is probably 25 years old. Don't laugh! For years I carried it everywhere I went, even to the UK. After 25 years of nightly use, I thought maybe it was time to retire it, since it was getting floppy, so I ordered a new one. The new one feels different, but still provides solid support. I am very short (as is my neck) and I have a vague memory that they used to make an extra-small version of this pillow, which is probably what I had. I found that by turning my new pillow around, it was still supportive and comfortable. That being said, it's just a tad bit firmer than I prefer. The old pillow feels as if the memory foam might have been made differently, but I honestly don't know. I still like the new one and will happily use it.

[This review was collected as part of a promotion.] In regards to the pillow height and how it holds my head, this pillow is perfect, but I had to stop using it because it was so firm that it was giving me headaches to lay on it for too long. It was great when I slept on my side, but I sleep mostly on my back so the firmness did not allow me to get comfortable for the full night. Perfect for people looking for a firm option.

My original purchase of this pillow 15+ years ago. My husband needed one so I bought him one and a replacement for myself. I cannot sleep without it. It cradles my head and aligns my neck and jaw. Best pillow ever! My husband seems to snore less and no longer states his neck hurts.

Usually don't write reviews, but I feel I should for something like a pillow you use everyday. I got the pillow in December and maybe it's because I got the wrong size (I followed the directions when measuring my neck to ensure this didn't happen), but it hurts. My neck hurts always on whatever side I sleep on, and my chest also hurts all the time from sleeping on the side with this pillow. Im not sure this is the best pillow for a side sleeper. I wake up feeling sore, and because these pillows are so expensive I feel bad throwing it away. It's currently in my guest room.

[This review was collected as part of a promotion.] Overall I'm really happy with the pillow. I'm a side sleeper and frequently woke up with neck pain and this definitely helps a lot. But the pillow is quite hard (needs to be to keep its shape I guess) so wasn't super comfortable BUT I put a very thin regular pillow on top of it and that fixed the issue. I recommend this approach, with a pillow topper, so to speak, it's 5 stats.

[This review was collected as part of a promotion.] My neck was not supported, I woke up with a headache and stiff neck. I understand these work for many people, but it didn't work for me. My frustration is with myself for not checking if I can have a trial period with the pillow, there is not. If it doesn't work for you, then you are out the money for the risk. I found a great side sleeper pillow from Natureoedic I love, it's also adjustable. They did have a trial offer, but I didn't need to return. And no offgasssibg! Tempurpedic smells toxic.

I"m so disappointed in the new tempurpedic neck pillows. These pillows are not the same. The texture is harder and they shortened the length of the pillow alot. Why? Why change the material and the length. This is not the neck pillow that was the best on the market. This is a whole different pillow. Don't waste your money!