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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,394 ratings5,394 reviews
  1. 5 stars50% (2,712)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,112)
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Showing 201-210 of 5,394 reviews
Dec 3, 2019
Reviewer name: Narayan Hegde
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Neck pillow. I bought two

I already had temperpedic pillows I bought more because I like temperpedic. They are very comfortable. My only problem was the nasty smell. I could not use the pillow and called them about it. They told me to squeeze it !!!!!!! After a whole month the smell is getting better or may be I am getting used to it !!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 21, 2021
Reviewer name: Better Sleep, Less Pain
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love It!

I took advantage of the bogo offer and treated myself and my daughter for our birthdays. My neck feels so much better since I've been using my pillow. It's extremely comfortable and it really works! It gives my neck the support it needs and that's very important to me since I suffer from degenerative disc disease in my neck and need a good quality neck pillow... This pillow is the one! I love it and recommend it to everyone!!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 26, 2020
Reviewer name: Kimmy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

the pillow is as hard as a rock

I had a tempur-neck pillow for 10 years and want to buy a new one to replace the old one. But the quality is totally difference from the previous pillow. They are not as comfort as before, I can't sleep on that for a minute and my neck hurt. The worst thing is that the pillow is non-returnable. The pillow is so expensive and you can't return it even though you are not satisfy with the product. Don't try your luck!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 13, 2023
Reviewer name: Still looking for pillows
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very uncomfortable and hard to get used to

[This review was collected as part of a promotion.] I was waking up with terrible neck pain everyday and decided to try new pillows. I should have read the description better because I'm a side sleeper majority of the night. These are the most uncomfortable pillows I've ever slept on. I regretted buying them after only one night and tried to return them based on the "Satisfaction guaranteed" on the website. However, I was very disappointed to learn pillows are not included in that guarantee and refunds are not given. This was the first and last time, I buy pillows online.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 26, 2015
Reviewer name: Cpratka
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my pillows!!!

I bought two of these a few months ago for my king size bed and so happy that I did. These pillows are very pricey, but well worth the money. They are the most comfortable pillows ever. I tried buying one of the cheaper versions out there and they are NOT the same. They sort of have a weird smell at first but that slowly goes away. Very happy with my purchase and they will last for a long time. All my guests comment on how comfortable my pillows are.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 4, 2020
Reviewer name: Just wanted a good pillow
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not what I expected from tempurpedic

I was wanting a good neck pillow as I go to the chiropractor already for issues and wearing orthotics for my TMJ. (FYI I'm 33 at 5'2 and weigh 113lbs) I got one size up from the smallest and they are right on how small this is. So if u change its direction there isn't a lot of space. But besides that this has no bounce back or cushion. It literally feels like cheap foam. I wish I would have opted for a completely different pillow instead. So im still using more mybold tempurpedic pillow from 6 yrs and using this as a filler pillow for my. Very disappointed

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 25, 2023
Reviewer name: RadialMonster
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow, find your size

[This review was collected as part of a promotion.] I have had a tempurpedic neck pillow for about 20 years. I figured it was time to replace it, you can see where my head usually rests theres a dent in the pillow, and the cushion is not springy as much anymore, so it compresses down quite a bit. Anyway, since this is so old I didnt know what size I had, i thought there was only one size. But I come to the website and I see there are 3 sizes, small, medium and large. I figured well I'm an adult, so I got the large. When I received it, it was obviously very much larger than my old pillow. I did try it for like 1 night, but it was too large, I went back to my old pillow. I contacted support, and they took some time to get back to me, but they did offer me to get another pillow. I then ordered the medium pillow. I I received it, and it is not as large as the large, but it was still quite bigger than my old. I used it for several days, maybe a week or more hoping that it would settle in. But I eventually went again back to my old pillow. At this point, i found a deal on the small so I figured I'd get this one last try, and i received it and it feels a lot more like my old pillow. The curvature is a bit different, but its ok and I'm sure this one will settle in nicely. I can now throw my old pillow away, Note that the size small medium and large do not reference the length and width of the pillow. It references how tall the pillow is. Your neck will be up higher in a large. the small, medium and large pillows are all the same size length and width wise. The small version has served me well. I will give my medium and large ones to my mom and see if she wants them. thank you!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 26, 2021
Reviewer name: B
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too hard

I was concerned that the pillow would be too hard. The online chat person said that it will loosen up over time. I stacked books on top of it in different positions. I've let it breathe for about 2 months now. It really does feel like sleeping on a wood block. Also, the measurements didn't work for me. The pillow's ridge for the neck is way too high for me although I followed the measurement advice AND got the smaller size. Unfortunately it is not returnable. I bought this same kind of pillow from Tempur-pedic a long time ago and it was the only pillow I used for about 8 years. I loved it. I regret I haven't been able to find a replacement.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 5, 2014
Reviewer name: none
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too thin

The pillow is everything you would expect from a great tempurpedic pillow, but it was too thin and didn't support my neck properly. I tried to return it and was told that there is a no-return policy...even for the second, unopened pillow I purchased. I'm disappointed in the company's ability to stand behind its products and would urge you to purchase with caution.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 25, 2024
Reviewer name: Zzzzs
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Firm neck pillow

[This review was collected as part of a promotion.] After measuring I managed to order the medium- when I clearly needed the small:( When I called I was told they are not returnable. So I would NOT buy any pillows by tempurpedic unless you try in a store.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295