[This review was collected as part of a promotion.] Not just firm but extra firm, so it didn't yield/squish down at all under the weight of my head. Because of that, it stayed excessively lofty, which for me meant that even a medium was too high, as it wrenched my neck. Had I known any of this before ordering, I would've selected the small (assuming it's small/accommodating enough). So now, the only thing I use this medium for is as a backrest; sleeping on it simply kinks my neck.

[This review was collected as part of a promotion.] This pillow has improved my sleep. I now wake up with less neck pain and I'm able to sleep longer. I ordered both a small and medium pillow. I alternate between the two and that has worked great for me.

I spent a ton of money on pillows and a topper and was so hopeful and excited when they arrived. That excitement lasted about 45 minutes into sleeping, when I realized that trying to roll over left me off the pillow entirely. It’s small — like, shockingly small. Trying to flip or rotate due to the curve of the pillow. Honestly, it’s hard for me to believe that people actually like these pillows. I’d suggest passing on all of them, because I also bought the Tempur-Neck and Cloud Adjustable pillows, and they were just as disappointing.

[This review was collected as part of a promotion.] The measurements provided during the purchase process were very helpful and I ended up with a medium! At first, this pillow seemed too hard to be comfortable. But my neck and back seemed to really like it and I have now been sleeping well on it for about a month. I'm a side sleeper and I would highly recommend this product.

From the first night I slept with this pillow instead of my traditional pillow, I slept so much better. I was told by my chiropractor that I would need a medium. The fit is not perfect for side sleeping for me but it is wonderful for sleeping on my back.

[This review was collected as part of a promotion.] When my husband starting complaining about his neck when he woke up in the morning I knew it was time to replace his Tempur-Neck pillow. This is probably the sixth one we have purchased for him. He had neck surgery many years ago and the Tempur-Neck pillow is the only one that keeps him comfortable so he can wake up without neck pain. Even when we travel, anywhere we spend a night in another bed, this pillow is with him. It provides him the support and comfort he needs. We have been and will be repeat customers.

[This review was collected as part of a promotion.] Pillow seems to be made well, but it's way too firm for my liking and the size did not match up with what I needed. So I have a hard pillow that puts my neck at an awkward angle and defeats the therapeutic purpose of the pillow. I would not recommend.

[This review was collected as part of a promotion.] The contour of the pillow works great for sleeping on my side, head fits in the valley of the pillow just right. I can also use it to prop up myself. The pillow is very firm but I'm breaking it in and it feels like someone is holding my head which is perfect for me.

[This review was collected as part of a promotion.] My husband had one of these from a long time ago, which I wanted to replace. I ordered 2. When they arrived, they were much harder than his current one, to the point that he couldn't use one. Unless you really like your pillows hard, do not order online, see if you can try one at a store.

[This review was collected as part of a promotion.] I'm very petite and this pillow was too small even though I chose the size by following their measurements. If I was a back sleeper, it would be ok but I read that this is good for side sleepers and I'm still scrunched up when I sleep on my side because this pillow is only about three inches high at it's highest point. It also doesn't quite fit in the nook of the neck. Costs way to much for what you get.