[This review was collected as part of a promotion.] I had the regular cloud pillow and it was time to change it as my neck started hurting tremendously. I decided to the get another cloud pillow plus this neck pillow to replace the previous and and AHHH IT FEELS AMAZING. The first night I laid my head on it, I didn't know why I waited so long to place my order

[This review was collected as part of a promotion.] I needed a new pillow and thought I'd try an official neck pillow. The first night I slept the entire night through. That never happens. My Fitbit sleep score went from an average of 72 to 82 the past month. I can't recommend this enough if you're a side sleeper with an unsupported neck.

[This review was collected as part of a promotion.] This pillow is labeled as firm but should be called "hard." Tried it once and could not sleep on it. I like tempurpedics others products so I wish they had a return or trade in policy on the pillows.

[This review was collected as part of a promotion.] Side sleeping is not as comfortable as before in the 2000s, from shoulder to top of the head needs and used to be higher and the pillows response IS NOT THE SAME AND THAT MAKES ME SAD, it's like no sinkage of the pillow conforming to my head anymore, the pillow is very dense no give (stiff, hard)

I bought two pillows for husband and self. We both have broad shoulders and sleep on our sides. Did our measurements and purchased pillows based on results. We both did not make it through the first night with the pillows. Pillows are extremely firm and we could not get comfortable. I tried again a couple nights later using the smaller side of the pillow. Did not make it through the night. I have a similar type pillow that was much cheaper but wore it out in less than 2 years. We have other temperpedic pillows we've used for 6 years. I thought this was an answer to our needs. Instead they now are on the guest bed.

[This review was collected as part of a promotion.] Upon receiving the pillows, I noticed they were so small, like for a child. Not medium at all. And the "hard" pillow is not so. Very soft and small. A complete waste of money. I'm really sad I spent that money on pillows I am not using.

[This review was collected as part of a promotion.] I ordered a pillow on line, never opened the packaging, pillow was too small, called to send back and was told against policy, your policy is totally un business like and never will I buy or recommend Tempurpedic.

[This review was collected as part of a promotion.] A lot of companies do something great (i.e. make a great product) and then they change, pivot to something else, cheapen it, or just stop producing it. TEMPUR-Neck Pillow has been my pillow for over 20 years, still essentially the same great pillow, where I rest my head, my rock, metaphorically speaking. TEMPUR-Neck Pillow has been there for me, outlasted jobs, homes, relationships. It's delivered me thru thick and thin, thru life's proverbial ups and downs. There is no other product or company that I can think of that has given me more value or has been there as an essential part of my life for longer. I'm grateful, Thank you.

[This review was collected as part of a promotion.] I am been using Tempur-Pedic for 10 years,I have neck injuries so need extra support and Tempur-Pedic help a lot .I can't sleep without it a night.If I try to sleep without it my neck pain from injury comes back right away .I buy Tempur-Pedic neck pillow every year for last 10 year ,I always wait for buy one get one free pillow.

[This review was collected as part of a promotion.] What a waste of money. We ordered a medium and a small and both are so uncomfortable even after 30 days, and they're way too small for a standard pillow case. The worst part is they don't accept returns on the pillows so you just have to take the gamble. We thought it was a safe bet given how amazing their mattresses are, but sadly we lost that bet. Mattresses are a win but stay away from the pillows.