I purchase two of these pillows, for my wife and myself, following some complaints from my wife about the previous pillows we had, and a very frequent neck pain I was waking up with since some weeks. When it arrived, I was still skeptical... maybe too soft... maybe too tall... well, I put it to test and my neck pain went away from the very first night using it. I was also skeptical on the materials... seemed like this was an old-er model not up to date with the latest cooling tech... I was wrong... I do love this and how it feels, and the temperature on my cheek is just right, both in hot and cold nights. In conclusion, I thought it was an older product with problems and that it would not work for me, and I couldn't have been more wrong about it.

[This review was collected as part of a promotion.] I am having to sleep on my side right not but am normally a back sleeper. I measured a medium for side sleepers and small for back sleepers. It's a bit annoying that I have to choose one or the other. The instructions say to size down if you're in between sizes so I did. I think I probably need the medium for side sleeping but I'm hoping it works for me once I'm sleeping on my back again. The pillow itself is not the size of a standard pillow, it's much smaller. Also, the foam is so firm that my ears hurt from sleeping on it. It's gotten better as I break it in but it's pretty uncomfortable during the break in period. I do think it's helping me sleep better now that it's breaking in but sometimes I still wake up feeling like the side of my face is smooshed. I think this pillow can be helpful for it's not for everyone.

Better than most and average pillows. But even the high neck pillow (large) was a bit low for my neck. Just something to be mindful of. I would say it's 1.5-2 inches off for me, so sticking another pillow underneath it as a foundation should do the trick if you have the same issue. The pillow is a bit soft I would prefer a more dense (harder) memory foam that does not sink in as much as this disrupts neck neutrality-I believe that they used to make these pillows more dense/firm. But as I said this is correctable by raising the pillow by putting something underneath it (preferably also some other type of memory foam pillow rather than one stuffed with down feathers as it somewhat maintains its uniformity which is preferred as it is functioning as a base). The tempur-pedic neck pillow is not perfect but better than the other products that I have tried that are available on the market. Also the off-gassing smell can be a bit strong if this is something you're sensitive to. Personally it does not bother me, some may even enjoy it. 3.75/5

This is the hardest and most uncomfortable pillow I have ever seen. I haven't even taken it out of the plastic and you won't accept it back. I am a physician who has recommended Tempur Pedic to patients and I will never do that again. In fact anytime Tempu pedic is spoken from my mouth it will be to warn people never to buy any of your products! I have thousands of patients.

I've tried different memory foam contoured pillows before and this is by far the best one! It didn't smell when it was taken out of the box like many others so I wasn't worried about breathing in any toxins. Unlike many other memory foam products which are made in China which is a worry this pillow is made in the US. Trust the sizing guide, I thought it seemed a little low when I first got it but I quickly realized it is the perfect size. I have slept like a baby ever since I got the pillow, even if I had overworked muscles. Would recommend for anyone and everyone. (Only thing that bothers me a little but not really that much is that it is quite a bit shorter than regular pillows width-wise so it can't fill up my pillow case but I could live with that!)

[This review was collected as part of a promotion.] When my husband got his side sleeper pillow I thought, this pillow is to hard and odd shaped to get a good nights sleep. But he insisted that I give it a try one night. I slept amazingly well and no sore neck the next morning. I didn't want to give it back, but I he made me. Now I have my own and love it. Make sure it is TempurPedic brand. I accidentally ordered another brand and it smelled awful.

[This review was collected as part of a promotion.] I never even opened this package because my experience with the small version was awful. My neck cramped after one night sleeping on such a hard and uncomfortably designed pillow. Truly I was shocked. And by the heartless customer service that refuses to even let a customer return an UNOPENED BOX --THE PRODUCT STILL IN THE ORIGINAL PACKAGING UNTOUCHED!

[This review was collected as part of a promotion.] The firm pillow is not comfortable. Tempur-Pedics pillow policy is BUYER BEWARE because once you use the pillow it cannot be returned. The tempur pedic material in my pillow is to firm. Tempur-Pedic should have a program in place to get their 3 different density materials into the hands of consumers interested in the tempur-pedic product who shop online.

This pillow is too hard for me. The curve is perfect for my neck but then it's like putting your head on cement with a blanket on top or something to that effect. I've had it over a month and still hate it. Maybe I'll use it behind my back while sitting on the couch to see if I can break it in that way. Disappointed in this purchase. I have other Tempurpedic pillow which I love, but not this one!

Still experiencing neck and shoulder discomfort while using this pillow. The lower side is too low and strains my neck. So my head feels like it's on an angle. I had a Tempur-Pedic pillow in the past that was amazing! But it became old and needed replacing. I've tried two different Tempur-Pedic pillows to find one like I had that was amazing. No luck.