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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,436 ratings5,436 reviews
  1. 5 stars50% (2,729)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 171-180 of 5,436 reviews
Dec 15, 2023
Reviewer name: Cozy5683
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too small and awkward to sleep on

[This review was collected as part of a promotion.] I ordered the medium based on suggested measurements. Overall, the pillow was too hard and too small. It was not comfortable for me to sleep on. Because Tempurpedic does not accept returns of these kinds of items, I had to just get rid of it and did so after a week of owning it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 2, 2021
Reviewer name: Stella
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow

I bought the neck pillow hoping it would help with my tension headaches. I have noticed a lot less neck stiffness and fewer headaches since I started using this pillow. It took a few nights to get used to the different shape, but now I can't imagine going back to a "regular" pillow. Definitely recommend.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 21, 2024
Reviewer name: Family of 2 with 4 unuseable pillows...
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't work for me and poor experience

[This review was collected as part of a promotion.] My wife and I were excited when we found tempur-pedic due to constantly waking up with sore necks with many pillows. First of all, the quality is solid but it just didn't work for us. The first 5-10mins were great and we thought we found the perfect pillows. However, after sleeping on it for 1 night, we woke up with neck pain and back tightness. Now regarding the return policy, Tempur-pedic double charged my credit card and sent me 4 pillows instead of 2. While the pillows were in original packaging, sealed and untouched, customer service refused to offer any help and joked that I can give them out as gifts. Now I am stuck with 4 pillows. I have to say their sales strategy is creative though - double charging customers and sending them extra pillows but no return allowed. Good luck and hopefully I am the only person who experienced this.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 21, 2020
Reviewer name: Not a happy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Extra small and deflates pretty easily

Purchased through BOGO and was shocked by the size of these pillows! I had to triple check my order in case I may have ordered a Travel version by accident. Tried using...straight away the chemical odor was so pungent I couldn't stomach using the first week or so. Then, once I did, they literally deflated flat offering little to no support. Sadly shoved in a box to donate since they are basically useless, while also looking ridiculous fitting (drowning rather) into my standard size pillow case. I wouldn't even torture a guest to use these. Maybe a 5 y/o would enjoy them purely for the miniature sizing.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 4, 2023
Reviewer name: SnowChelle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality, comfort and use

[This review was collected as part of a promotion.] I have had neck and shoulder pain most of my life. This pillow allows me to fully relax those muscles with great support from the pillow. I like having the option of small or large sides to sleep on. Completely comfortable and I'm virtually pain-free!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 29, 2016
Reviewer name: Diane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would buy this product again.

I have been using this style pillow for about 20 years - replacing it about every 3-4 years. I have tried lots of different pillows and have never found anything that works for me better than this pillow. I use the shorter height one, and I am mostly a back sleeper. When I do lay on my side, and fold a hand towel in half and insert it under the pillow. The newer foam is not as soft as the original foam. And, now that have replace the cover on the pillow which makes the pillow very firm, and it does not work for me. So, I take the new cover off and put a regular cotton pillow protector on, and it works well. The smell is awful. I make the pillow work for me in these ways: I take the cover off the pillow and wash it. I leave the pillow out for about six weeks flipping the top and bottom of the pillow. If the weather is nice, I put it out on our covered porch during the day and bring it back in at night. I know this sounds like a lot of work, and it is worth it to me. If you like to curl your pillow up in a ball (like my husband does), this pillow will not work for you. If you like a low profile to medium profile pillow, it may work for you. Pillows are very personal.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 8, 2022
Reviewer name: Happy Camper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what I needed

[This review was collected as part of a promotion.] I got this pillow after having neck pain for months because of poor-quality pillows and bad posture. This pillow provides the support I need to sleep with my neck in proper alignment without being stiff or rigid. It is perfectly comfortable to sleep on my back, side or stomach which is perfect for someone who doesn't stick to one position.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 13, 2021
Reviewer name: Sad Sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not What I Hoped For

I bought this pillow thinking I was replacing a wonderful one that I'd had for years. I'm not sure if I ordered wrong, if the product has changed over the years, or what. I do know that what I received was small, less luxurious, and seemed much more cheaply made than the pillow I had & loved. It's a bummer.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 16, 2022
Reviewer name: relaxed neck and back!
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

neck saver

[This review was collected as part of a promotion.] I sleep with a scrunched up neck and I have tried every kind of pillow to help me relax in my sleep. This is the only pillow that truly allows my neck and upper shoulders to be separated throughout the night while I'm sleeping so I have no pain when I wake up! I only wish there was a slightly softer version as well - some evenings I want more cushion.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 7, 2022
Reviewer name: Beach Girl
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This

[This review was collected as part of a promotion.] This pillow is too small for an adult. We tried to return our unopened pillow but your policy does not allow. However I still tried to use it and it's way too hard. What a disappointment and waste of money. It did not change my life in a positive way, and I don't love anything about it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295