I purchased it during the holiday season when they ran the two for one promotion. I thought it was a great deal and would be the solution I needed. I didn't get through the first night because it felt like a rock. I thought it just needed to be broken in. So far that has not worked so the other is still in the box. Unfortunately, I don't think I'll be using it and will keep looking for a solution.

The Tempur neck pillow has helped with my nerve root disorder and Anteriolisthesis. It places the exact neck support exactly where it is needed to allow my neck to get relief from the pain caused by my two painful conditions. I ordered the medium size but wish I had instead ordered the king size/large size because I am use to a king size pillow. I do recommend this pillow to help neck pain.

This pillow was actually recommended by my doctor who was also experiencing neck pain, so I gave it a try. I was pleasantly surprised by the quality of the pillow. It's firm yet comfortable for this black sleeper. My neck disappeared after the 2nd night using this pillow. I got another pillow for the spare bedroom for my guest to enjoy.

No breaking in needed with these, unfortunately! I’ve been using these pillows for over 20 years. These are by far the softest “new” ones ever. Do not have the support I was looking for. . Thrilled to finally have a sale on them and now I’m not happy😡

This was the worst product I've ever purchased. I only used it twice using both sides. My husband never used it, he literally tried it for 2 minutes and he immediately said it wasn't going to work because it's too small. He has a larger head and it doesn't curve to his neck and head. It's also so rock hard you never get the memory foam feeling. Just feels like an extra hard foam. We got the 2 for 1 deal so it's not as big of a loss but it was still a waste of money. We will literally be throwing these in the trash. Do not waste your money on this. Buy a regular pillow and save a ton of money. Tempurpedic doesn't do returns even on an unopened items so we didn't even bother calling.

I borrowed a neck pillow for about a month before purchasing the same model. The borrowed one was wonderful, but the purchased pillow was harder and thicker. After having neck issues for about 3 weeks I tried to return it, but was not able to. For people with real neck issues, the cost of this product is not worth the risk of it not working.

The quality and support are great but it’s insanely stupid not to make these in at least something close to traditional king/queen sizes (like every other pillow in the world)!!! You’ll never find a pillow case to fit these so the extra material just gets bunched up somewhere, usually under your head at some point.

I have had a Tempur-Neck pillow for a number of years. However, this most recent purchase, is so much harder than the earlier pillows I'm not able to use it at all. It leaves me with pain in my neck. It just has so little "give" and is not comfortable.

[This review was collected as part of a promotion.] The pillow doesn't support my neck well and it's not comfortable

[This review was collected as part of a promotion.] Not as soft as the last pillow I bought and the hump on it a little too high