Pillow provides great support but the height differences very from my old one. I had a medium for years and reordered. The new one was taller and uncomfortable. Ordered the low and it is too low. Something changed in the production and now there is not a good in between height. Still happen to love the support and quality...but miss my old one!

I have several slipped discs in my neck. Sleeping was minimal due to pain. I could never get comfortable. I have tried several other "neck" pillows that just didn't work. The first night on this pillow, I slept through the night! First time in months. Using this pillow every night has made my night restful and my daytime pain decrease day-by-day. If you have neck pain and trouble staying asleep at night due to pain, I would highly recommend this pillow! Life saver!

I have always loved these pillows! I am a side sleeper, & this is the only pillow (and I’ve tried many) where I consistently wake up without neck pain. I do wish I would have gotten a medium as opposed to the small. I feel it’s not quite thick enough for maximum comfort, but again, I do not have neck pain as I have with so many other pillows. For reference I am 5’6”.

This pillow is too small, which we realized upon opening it. Unfortunately, Tempurpedic doesn’t allow returns for pillows under any circumstances, even if unused, due to the “personal nature” of such products. The company that will literally send people to your home to take your mattress back on the 89th day for a refund won’t let you exchange a brand new pillow for a bigger size. Never buying from this joke of a company again.

This pillow was actually recommended by my doctor who was also experiencing neck pain, so I gave it a try. I was pleasantly surprised by the quality of the pillow. It's firm yet comfortable for this black sleeper. My neck disappeared after the 2nd night using this pillow. I got another pillow for the spare bedroom for my guest to enjoy.

I’m aside and a stomach sleeper and love this pillow. My last pillow from Tempur-pedic I had for more than 10 years and figured it was time for a replacement. They truly last forever. The pillow is very firm at first and takes a week or two to get broken in, but I have a herniated disc in my neck and it provides me the right amount of support that I have less pain after using it.

I am a back sleeper and needed a pillow to help support my neck. Unfortunately this was not the pillow for me. Ended up with headache to go with the neck pain. I thought that maybe I had to break it in but after 3 weeks, gave up and went back to my previous pillow. Headaches gone.

No breaking in needed with these, unfortunately! I’ve been using these pillows for over 20 years. These are by far the softest “new” ones ever. Do not have the support I was looking for. . Thrilled to finally have a sale on them and now I’m not happy😡

It took about a week to break in. During the break-in process I kept waking up throughout the night. But because several reviewers mentioned that it took them the same amount of time before the pillow felt comfortable, I didn't give up and send it back. I glad I waited. It feels sturdier (not in the sense that it is harder, but better constructed) than the less expensive pillows that I've bought from a variety of stores in the past. I also bought a travel pillow but haven't used it. Pillows take up so much space in luggage. I'm grateful that a travel pillow was available to purchase. I understand that everyone's necks are different and what works for one person may not work for another. I am grateful it works for me.

I was somewhat disappointed with my tempur neck pillow. It is much firmer than I anticipated. My husband sleeps on a foam pillow (not sure what brand), but it is more forgiving and comfortable. Maybe the Tempur will soften up, but right now it is quite hard.