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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
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Showing 2,011-2,020 of 5,297 reviews
Mar 19, 2026
Pillow connoisseur
5 out of 5 stars review

Fantastic pillow

I got a TemperPedic mattress a few years ago and love it, so I'm not sure what took me so long to try this pillow. I must have bought at least 5 different 'regular' pillows in the past year trying to find one that wouldn't leave me with neck pain most days. This pillow is simply amazing. It's the exact shape I was trying to smash my other pillows into, but they wouldn't stay in place. Neck pain is gone. I only wish it was a little bigger simply for aesthetic reasons...looks so tiny next to the rest of the king pillows on the bed.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 16, 2026
Satisfied Sleeper
5 out of 5 stars review

Best pillow I've found

I recently replaced my old TEMPUR pillow. I'd tried a lot of different pillows in the past, but none worked for me. The small version is the perfect size for me as a 5' 4" woman. (The new pillow seems a little stiff on the edges when I sleep on my side, but maybe that's just because I'd worn the old one out.)

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Feb 19, 2026
sidesleeper
1 out of 5 stars review

Why only in firm? It isn't good!

I have two older (as in literally 20 and 10 years old) Tempur-Neck pillows and since they were getting a little worn out I wanted to get a new one. Boy was I in for a surprise seeing as they are only available in firm. I bit the bullet and tried one - it was awful. I am a side sleeper and this new pillow killed my ears! My husband tried to see if we could somehow save it but he also hated it (and he's a back/stomach sleeper). Absolutely a waste of our money. PLEASE bring back other firmness levels! And while you are at it birng back the king size version.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Feb 17, 2026
Resting Um Face
4 out of 5 stars review

So far so good -- may buy another

I have two herniated disks that cause neck pain, and it's hard to find a pillow that checks all the boxes. So far the TEMPUR-Neck Pillow has definitely helped minimize morning discomfort. In fact even though the small size is an accurate fit, I might also buy the medium to change things up. I've been using TEMPUR-PEDIC products for decades, and their quality never fails to shine through. Thank you!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Feb 24, 2026
Long-Time User
1 out of 5 stars review

Not the Same Pillow Anymore – Disappointed

I'm replacing a TEMPUR-neck pillow that lasted me 10 years, and I expected the same feel from the new pillow of the exact same style. Unfortunately, it's nothing like the original. The shape has changed — the neck support section increased from 3” to 3-1/2”, which isn't the main issue. The bigger problem is the other side. It used to be flat, but now it curves upward. As a stomach sleeper, this makes it uncomfortable and harder to use. Even worse, the pillow is no longer soft — it's extremely hard compared to my old one. I replaced my worn-out pillow hoping for the same comfort, but this feels like a completely different product. Very disappointing. Not worth the replacement.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Feb 15, 2026
B.
3 out of 5 stars review

Not bad

This pillow has the neck support which is really nice, but the overall height of the pillow I feel is too low. I think another 2 inches maybe 3 in the overall height would have made it better. This is my primary pillow I use. I'm a back and side sleeper. More so on my side. I would still recommend because the neck support is nice. But as an overall score I gave three stars. It could be better.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 2, 2026
Holly
1 out of 5 stars review

It hurts!

For the money, I was really expecting great results but this pillow hurts really bad! It's extremely hard. It's uncomfortable to the neck and back. My 3 year old even pushed it back on my side of the bed when I tried to switch it for the cloud pillow I also purchased. Very disappointed

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Feb 23, 2026
Disappointed
1 out of 5 stars review

It's like sleeping on a yoga block

The pillow is extremely hard. Don't get me wrong, I like a firm pillow, but this is mattress-firm not pillow-firm. I would return it for a refund but in my excitement for the new pillow, I tore off the manufacturer labels so now I'm stuck with two very expensive and unusable pillows.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 17, 2026
Anonymous
2 out of 5 stars review

Not comfortable

I used a Tempur-pedic neck contour pillow years ago and I loved it. So I ordered two for the bundle package pricing. I'm 5 feet tall and ordered the small. This pillow does not contour to my neck and it is so firm that it fights back. I wish I had only bought one. Now have two with one still in the box wrapped in plastic. I'm hoping my husband can use it. I'm trying to think maybe I can cut it down to contour better. This is not the same product that I used years ago.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 21, 2026
Disappointed sleeper
1 out of 5 stars review

Not as good as the contour neck pillow 20 years ago

The size of the pillow is smaller than a standard pillow, it's more like a toddler size. I literally had to purchase a toddler size pillowcase to fit the pillow (not kidding). I purchased 3 of these neck pillows to fit my king size bed. Temper-Pedic please go back a selling a true Queen and King size. This new size is a joke!!!! Next complaint is how hard the memory foam with this new version of neck pillow. It's not as forgiving as the original one you sold compared to the 2000.- 2010 version. It's too dense:/ hard. Go back a to your original version please. You can do better. I used to love Temper-pedic pillows. Not anymore. Best you stick with mattresses, that you do well, but not contour neck pillows.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295