I have been using TP pillows for at least the last 20 years. The pillow that I received had the support of a roasted marshmallow. None . If you are a regular user of the original neck pillow this is not it. Stay away from this product.

[This review was collected as part of a promotion.] I heard so much about the pillow and woke up with pain. I called to return it, but they don't return pillows. I would not recommend it.

The pillow smell is horrible! I have put it outside numerous times to air out and it still smells! You need to figure out how to address this problem!

[This review was collected as part of a promotion.] I love Tempurpedic products. They are high quality & last. I can't imagine not having my pillow. I even travel with it.

[This review was collected as part of a promotion.] This pillow was more disappointing than the one I bought prior to tempur pedic. a 19 inch , .brick and I like firm pillows, garbage.

[This review was collected as part of a promotion.] I had terrible neck pain in my left shoulder for a month, and immediately after using this pillow it disappeared

I didn't realize I had bernusing the wrong size of cerivcal support pillow. Switching to the small tempurpedic neck pillow has been great! My neck doesn't get messed up by sleeping and Iget much better rest.

[This review was collected as part of a promotion.] This pillow feels firm at first, but after a minute your head sinks in and is fully supported. My neck feels better!

[This review was collected as part of a promotion.] This is the exactly the pillow that I'm looking for. Very Good for supporting the neck. Firm and feel comfortable while sleeping on it.

[This review was collected as part of a promotion.] I used to use the medium sized pillow which was fine for years until I started to get neck pain. I bought the smaller version and it was night and day difference. Absolutely love this pillow.