[This review was collected as part of a promotion.] Unfortunately I cannot exchange the pillows- My husband & I found them to be too firm for comfort.

I needed something that supported my neck while I slept. I would get a crick in my neck with other pillows. Thankfully that is a thing of the past since I started using my tempurpedic pillow.

As a dental hygienist of 30+ years, I can definitely state that my pillow has given me some much needed neck relief!! I can comfortably sleep on my back or my side and wake up without pain! That is major relief!!

[This review was collected as part of a promotion.] I've wasted a fair amount of money on other, highly-rated pillows, but the firmness and shape of the TEMPUR-Neck Pillow has given me the support I needed to wake up without pain. A life-changer.

[This review was collected as part of a promotion.] The one I tried in the store was nice. My new one is so hard it hurts. I can use it for an hour or two only. Thank goodness it was BYGO.

I’ve had Tempurpedic pillows before and can’t sleep well without them. This time I ordered online and the pillow is a little too small. It’s difficult when you can’t actually see the product.

We have been using these pillows for a very long time, 15 + years, the best in the market, I have tried other brands and keep going back to tempur-neck pillows

[This review was collected as part of a promotion.] I don't like this pillow. It is too firm for me and when flipping the pillow to make it more comfortable it hurts my neck. Overall I am disappointed in the pillow and the cost.

[This review was collected as part of a promotion.] The pillow arrived in a timely fashion but, while the quality was excellent, it was completely uncomfortable for me to use.

It's unfortunately not near as firm as the same pillows I've bought in the past. I really loved the firmer pillow for more cervical support. This was the only pillow that let me wake up without neck pain. I am so bummed.