[This review was collected as part of a promotion.] I have used this pillow for over a decade now and I will never use another pillow! I just recently purchased a new one as my other one was getting old and worn. I am pleased with how long it lasted and I have never experienced such comfort!

I bought the same exact pillows a year ago, but recent purchase for guest room arrived for visiting family with "same" pillow (left at home) and they were unable to sleep on it; caused neck strain and headache. Something has definitely changed and not for the better.

I ordered the small pillow as I have a smaller 5'4" frame and the ergonomics of this pillow just does not work. It's tolerable to fall asleep on my side, but laying on my back is basically impossible as the larger bump is awkwardly shaped and doesn't form a brace for my neck but rather holds my head raised in the air. I wake up with a sore neck and it's been in pain all day. I got this pillow and the Tempur-cloud pillow which I wish I just ordered two of. This neck pillow just is not flexible to a variety of bodies and if you aren't even allowed to return it after trying it once, it is a gamble and waste of money.

[This review was collected as part of a promotion.] My chiropractor suggested I purchase the TEMPUR-Neck Pillow 15 years ago and I am extremely grateful for that advice. I have recommended this particular pillow to family, friends, and even strangers! It is an excellent pillow and I even take my extra one with me when I travel. Can't sleep without it.

[This review was collected as part of a promotion.] I'm disappointed with the product first it's much smaller than I anticipated it being, I must've got shipped a medium sized pillow. Secondly my neck pain has been worse since using this pillow. Hopefully tempurpedic reached out and can make it right.

The pillows were advertised as large. They are not big at all. they come short of filling a full size pillow case. As a large I was expecting that they would be hard to get into a queen size pillow case. For the money they cost they are a really bad deal.

[This review was collected as part of a promotion.] I sleep with a scrunched up neck and I have tried every kind of pillow to help me relax in my sleep. This is the only pillow that truly allows my neck and upper shoulders to be separated throughout the night while I'm sleeping so I have no pain when I wake up! I only wish there was a slightly softer version as well - some evenings I want more cushion.

[This review was collected as part of a promotion.] I am writing on behalf of my husband. I bequeathed my Tempur-pedic neck pillow to him 15 years ago, and he used it every night...until it needed replacing due to age and the fact that the pillow case that wraps around the the pillow was threadbare. I had feared he new one would not be as good because companies tend to change things very often, but I was pleasantly surprised that this neck pillow is just as good as the old one. I guess Tempur-pedic had it right from the start and didn't need to improve om something that was already perfect! The neck is in perfect alignment when he lays on his back or on his side!

[This review was collected as part of a promotion.] I've been purchasing these pillows for years. They've gotten harder to find in stores so I decided to look online. I got them on sale and couldn't be happier. I plan on buying these pillows for the rest of my life!

I had the same pillow years ago and the quality was great, and lasted all these years. But this new pillow is so cheap, after just a few days it's already flattened and has no support whatsoever so it's not even usable. Expensive price for a cheap worthless pillow!!! Wish I could get my money back!!