For the money, I was really expecting great results but this pillow hurts really bad! It's extremely hard. It's uncomfortable to the neck and back. My 3 year old even pushed it back on my side of the bed when I tried to switch it for the cloud pillow I also purchased. Very disappointed

This pillow is hard as a rock. We have had Tempurpedic pillows and mattresses before and had good luck, so I didn't worry about buying this one. This pillow is so hard I woke up with my ear hurting like I was sleeping on cement. For such an expensive product, it is disappointing that they do not allow returns. This will be my last purchase with this company.

I have two older (as in literally 20 and 10 years old) Tempur-Neck pillows and since they were getting a little worn out I wanted to get a new one. Boy was I in for a surprise seeing as they are only available in firm. I bit the bullet and tried one - it was awful. I am a side sleeper and this new pillow killed my ears! My husband tried to see if we could somehow save it but he also hated it (and he's a back/stomach sleeper). Absolutely a waste of our money. PLEASE bring back other firmness levels! And while you are at it birng back the king size version.

I have two herniated disks that cause neck pain, and it's hard to find a pillow that checks all the boxes. So far the TEMPUR-Neck Pillow has definitely helped minimize morning discomfort. In fact even though the small size is an accurate fit, I might also buy the medium to change things up. I've been using TEMPUR-PEDIC products for decades, and their quality never fails to shine through. Thank you!

I'm replacing a TEMPUR-neck pillow that lasted me 10 years, and I expected the same feel from the new pillow of the exact same style. Unfortunately, it's nothing like the original. The shape has changed — the neck support section increased from 3” to 3-1/2”, which isn't the main issue. The bigger problem is the other side. It used to be flat, but now it curves upward. As a stomach sleeper, this makes it uncomfortable and harder to use. Even worse, the pillow is no longer soft — it's extremely hard compared to my old one. I replaced my worn-out pillow hoping for the same comfort, but this feels like a completely different product. Very disappointing. Not worth the replacement.

The sale provided me with the chance to buy two pillows for the price of one. This year has been monstrous weather in the east so I have been staying at a hotel quite a bit and there's nothing like having your own pillow when you're away from home. I keep one in my car along with an overnight bag.

This pillow is not what they say it is. It has an awful off gassing from the foam they use. Even with doing the measurements it did not fit me and it is extremely small. I used it for one hour and night it was so bad I had to get adjusted the next day. Oh also their is no returns on it so it's not worth the risk and the money

The pillow is so hard. It appears to be made out of a different material than the old pillow that I had for about 8 years that I love so much, that was supposed to be the exact same thing that I ordered. It is even a different color. I have been using it for a few weeks and I wake up so many times and have to switch out my pillows. I have not been able to get it to form to my neck. I wish I would have got one that was a medium and one that was a large but the one I had that was a large in the past fit perfectly for my neck. I bought two so it is really a bummer that you cannot return one that is still in the packaging. Hopefully it will somehow start to form to my neck but currently I would not recommend this

They send me an large and it was not big enough not firm enough very disappointed

Proper alignment of my neck has enabled better sleep quality.