[This review was collected as part of a promotion.] I have chronic neck pain and this pillow has been a huge help. I followed the sizing and it's been perfect for my shoulders on the mattress and providing neck support without adding strain in any other areas. I highly recommend.

[This review was collected as part of a promotion.] Definitely something I had to "break into." It was pretty uncomfortable for me the first few nights. I've has this for about two months now and I am sleeping much better. I cant say it has completely changed my life in any way...just a pillow!

[This review was collected as part of a promotion.] I frequently experience neck and shoulder pain/tightness in the mornings if I didn't sleep a precise way, used new pillows, etc. I balked at the initial price of the tempurpedic pillow, but when I stumbled across a sale I gave it a try. It's not always as emotionally satisfying as falling into a large, fluffy pillow, and it doesn't allow you to sleep as many ways. However, it has helped immensely with the neck and shoulder pain. In my opinion after using it for over a month is worth the price and the somewhat less warm and fuzzy feeling of a large fluffy pillow.

[This review was collected as part of a promotion.] I have an old tempurpedic neck pillow I was looking to replace. I carefully followed the measurement instructions on the tempurpedic website and even had my husband double check, and it indicated that a medium neck pillow would fit. I also ordered a large to give my son for Christmas. The medium was too big. It hurts my neck to rest on and I would never be able to fall asleep on it. I called to explain and see if I could return the unopened box containing the large pillow and get a small instead. (I could give my son the medium pillow that I had opened and tried.). I was told no. The measurement criteria is faulty. I had purchased during a BOGOF sale and that is why I bought two at a time. I usually take size small for clothing..., but I trusted the measurement criteria. Since that was the cause of the too large neck pillow purchase and the one I wanted to return is unopened, I thought the company would accommodate. No such service there.

[This review was collected as part of a promotion.] This is by far the worst pillow I have ever tried. I bought this because I was having neck problems and this pillow made it so much worse. Contacting customer service will get you nowhere. They will not help you, offer you a refund, or even a different type of pillow. They will literally ignore you and you are out $120+ on a subpar product. RUN from this company!

I was very disappointed with this product. I had purchased this same pillow in the past actually three pillows last time was 3 or 4 years ago. I wanted to give this as a present to a couple friends. However when I received the pillows the density and consistency of the pillow wasn't the same as the ones that I have now. This pillows did not hold the shape that was necessary to support the neck. It is a real shame that they are not of the same quality since this pillow has been a great help for me. I had neck issues and since I have been using this pillow I don't have any pain. I try to reach somebody in the quality control but they didn't want to hear anything and the person that I spoke with was not receptive at all regarding me trying to help on having this product back to the way it used to be. It has been such a great change and help for me that I was trying to give my feedback to get it back to the way it used to be in order to help others. I used to recommend this pillow however now I can't. What a shame!

I have had a Tempur-Neck pillow for a number of years. However, this most recent purchase, is so much harder than the earlier pillows I'm not able to use it at all. It leaves me with pain in my neck. It just has so little "give" and is not comfortable.

[This review was collected as part of a promotion.] This is a great pillow for those of us needing neck support. Feels like it will last a long time and also cushion-y. My only suggestion is that the information about measuring the pillow left me between 2 sizes. I am a back and side sleeper so I chose a medium and it ended up being too big which is uncomfortable. The pillow is not returnable so I had to purchase another $100+ pillow in small (which is perfect!). Measuring for this pillow is not easy.

[This review was collected as part of a promotion.] It was impossible to get comfy with this pillow, and I got the worst headaches from the angle of my neck and head while using it. I wish I could return it, but pillows aren't accepted per Tempurpedic's return policy

I found that I slept through the night without waking. I attribute that to being comfortable!