[This review was collected as part of a promotion.] I love the Tempur-pedic neck pillow. I've been having issues with my neck and getting headaches the small Tempur-pedic pillow fits my neck and supports it very well. It is cooling to the touch and I'm able to sleep through the night now without a headache I would definitely recommend this pillow to anyone who's looking to purchase it.

[This review was collected as part of a promotion.] This pillow was expensive and ordered to replace an older tempur neck pillow. Following the sizing guidelines I ordered a large size. The pillow was received in good shape, but proved to be extremely uncomfortable. It was too large and was very stiff - more so than my old pillow. I called to request an exchange, but was refused. I cannot use this pillow and am not happy with the poor customer service. I do not recommend this product or company.

It's a well made pillow. I had one for the very first tempurpedic pillows like 20 years ago. It was perfect size and softness. The newer model seems to be a little harder and I got the large and it's a little too high where my head lays. I thought "large" meant length but it actually means height. If I order again I will definitely get the medium or even small.

[This review was collected as part of a promotion.] TempurPedic has gathered quite a lot of followers surrounding this particular pillow comfort. It seems to be just the right balance of firmness level and size to fit a wide variety of needs, and consequently, it has a long list of positive ratings. To top the list of positive attributes is the shape and contouring of the foam. This seems to be a favorite of back sleepers more so than side sleepers who say it feels as if it is stretching out their neck and providing shoulder relief. Side sleepers also like how well it keeps them in position through the night with many claiming it reduces tossing and turning.

My neck pain was reduced significantly. Pillow gets a little getting used to, a couple weeks for me, but I stuck with it because the need to pop my neck was going away and overall felt a ton better with this pillow. I used to sleep on my stomach but now sleep on my side. It's originally not super comfortable because of the shape but gets better as you get used to it. All other pillows are no longer sufficient, went traveling but didn't bring a pillow. Really missed it and my neck suffered on those goose feather pillows, gonna look for a travel version soon

[This review was collected as part of a promotion.] Let me just start by saying I have had my temper pedic bed for many years and also my cool pillow and I love them both. Fantastic products but this pillow is terrible to sleep on. Bought it for my girlfriend, she tried it one night and even after she said how bad it was I tried it for a night. Needless to say I didn't make it through the night. Very hard and uncomfortable. Sorry but I can't remember this pillow

This the firmest neck pillow I have had. Love it. I can sleep on my back or side with it and it doesn't deflate during the night. It has softened a tiny bit as it seems to have adapted to me but it's even better now. It's also the largest one I've found, which is what i wanted all along. Am sleeping more soundly and feeling more rested, without neck pain.

[This review was collected as part of a promotion.] For those sleeping on your back AND your side choosing the correct size can be confusing and costly. We ordered Tempur-Neck pillow size medium and after 2 nights came to the conclusion that we should have bought small. When I contacted Tempur pedic to exchange them they informed me that because they had been used, they could not be exchanged. We had been using Tempur pillow for many years so new that with the correct size we would like them so decided to buy small pillow. So, if in doubt about which size to buy, go to a store and don't buy online. 5 stars for the pillow - 1 stars for the exchange/return policy

[This review was collected as part of a promotion.] I bought this pillow to replace a similar tempur pedic pillow I had bought years ago that finally went flat. Unfortunately it appears that pillow is irreplaceable. This pillow is absolutely awful. It is rock hard, even after weeks of attempts to soften it (warming, beating, standing, walking, sitting). I wish I had read the negative reviews before I made this purchase and saved my money.

I'm replacing a TEMPUR-neck pillow that lasted me 10 years, and I expected the same feel from the new pillow of the exact same style. Unfortunately, it's nothing like the original. The shape has changed — the neck support section increased from 3” to 3-1/2”, which isn't the main issue. The bigger problem is the other side. It used to be flat, but now it curves upward. As a stomach sleeper, this makes it uncomfortable and harder to use. Even worse, the pillow is no longer soft — it's extremely hard compared to my old one. I replaced my worn-out pillow hoping for the same comfort, but this feels like a completely different product. Very disappointing. Not worth the replacement.