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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,399 ratings5,399 reviews
  1. 5 stars50% (2,715)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,114)
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Showing 1,331-1,340 of 5,399 reviews
May 26, 2022
Reviewer name: lisao
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Pillow!

[This review was collected as part of a promotion.] I love this pillow and my neck loves this pillow. I've used one for many years and finally got my husband hooked on them as well. Now he too can only sleep with this neck pillow. It is wonderful but you will definitely feel that just after 3 years, it starts to looks it support and you will soon need to buy a new one.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 21, 2020
Reviewer name: Hoojpiller
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very very tall pillow

This pillow is massive. The curved side you sleep on is very, very tall. The website should include the exact dimensions of the pillow. I am a large guy but it is just too talk for any but the biggest of guys. The foam is high quality but it is useless to me because of the size and there are no returns allowed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 30, 2019
Reviewer name: Love y'all products
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Proud Owner

I bought a bed ( 14 years ago)and the pillows came with it. My pillows needed to be replaced and my husband bought some other one. We bought a lot on defense brands. He then said we are going to try My Pillows. Will I couldn't sleep on any of them. So I put my foot down and told him I'm going to buy me a Tempur-neck pillow. And I'm so glad I did. I'm sleeping better and my neck doesn't hurt when I wake up. Love the pillows. Next time I'm buying the king size.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 9, 2024
Reviewer name: Kris
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great ergonomic pillow

[This review was collected as part of a promotion.] The measurements provided during the purchase process were very helpful and I ended up with a medium! At first, this pillow seemed too hard to be comfortable. But my neck and back seemed to really like it and I have now been sleeping well on it for about a month. I'm a side sleeper and I would highly recommend this product.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 19, 2024
Reviewer name: SanDonn
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Regret purchase

[This review was collected as part of a promotion.] For many years we used the large neck pillow. As we've aged, it started to feel "too high", so we went with the smaller pillow. The height is fine on the smaller pillow, but had we known that the overall size of the pillow was substantially smaller, we never would have bought them. There are no specifications (sizes) listed on the website so we had no idea what size it would end up being. VERY DISAPPOINTED. LOOKING FOR SOMETHING WITH WHICH TO REPLACE THE PILLOWS.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 21, 2022
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Regret this purchase

[This review was collected as part of a promotion.] I bought this pillow to replace a similar tempur pedic pillow I had bought years ago that finally went flat. Unfortunately it appears that pillow is irreplaceable. This pillow is absolutely awful. It is rock hard, even after weeks of attempts to soften it (warming, beating, standing, walking, sitting). I wish I had read the negative reviews before I made this purchase and saved my money.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 14, 2021
Reviewer name: Fragile Neck Lady
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good quality, but too stiff for me

I need good neck support while I sleep and have been searching for a pillow that would give that to me. These seemed like the perfect fit. I bought 2 for the price of 1 on a sale weekend and got a medium and large size because I was between sizes. I slept on the large first, and it was too big/kept my head and neck at a weird angle. So their recommendation to go to the smaller size if between sizes is accurate. Next, I slept on the medium size for a few nights. Each morning I woke up with all my neck muscles tight and stiff. I've read that this can happen with super firm pillows because your neck muscles fight against the hard surface and never fully relax. This was true for me. I also had my wife try these pillows and she reported the same stiff neck. Unfortunately, this means that these pillows will be going in the guest room as an option for when we have people stay over. Maybe someone else will find it to be their dream pillow. Overall the construction quality of the pillows was very high and I imagine they would have lasted a long time had they worked for me.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 12, 2024
Reviewer name: Sleep better?
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable, made neck hurt more

[This review was collected as part of a promotion.] I really wanted to like this pillow, even went to a mattress store to try it out first. The salesperson gave me all the info about which pillow is best depending on what type of sleeper you are. I'm a side and back sleeper so this pillow sounds like it's the correct one for me. I tried it out for 5 days and it felt like it made my neck worse and then my upper back would hurt when I first woke up. I ordered the shortest or smallest one but it feels really high. I'm wondering if they sent me the wrong size? They don't allow returns so I am stuck with 2 of these pillows now. It was a buy 1 get 1 free deal but sadly I'm left with a pillow that makes my neck worse and can't get a refund.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 23, 2024
Reviewer name: Quibe M.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too thin. Bad customer service

[This review was collected as part of a promotion.] This pillow is too thin. It's almost like not having a pillow. Buy the large NOT the small. I called customer service to exchange it for a large but unfortunately they don't even consider the exchange even though I didn't even open the plastic wrap. NO MORE Tempur- pedic products for me.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 25, 2023
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Neck Pillow Purchase

[This review was collected as part of a promotion.] Had neck pain for about 6 months prior to purchasing this pillow. Figured it was arthritis. Thought hard about seeing my doctor about it. Purchased the pillow. And it wasn't an overnight fix but in a couple weeks my neck pain diminished. Now it is 90% gone. I'm figuring the last 10% will vanish soon. I love it!!! Takes a really short time to get used to it. Great purchase!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295