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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,438 ratings5,438 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 1,311-1,320 of 5,438 reviews
Jan 27, 2026
Reviewer name: Pleased as Punch
5 out of 5 stars
5 out of 5 stars review

Exactly What I Needed

This is an amazing pillow. It is firm, yet completely pliable. I double it over when I want to prop up my head, and lay it flat for sleeping. It is comfortable, yet gives the support I need for my neck. The quality is excellent. In fact I have been so impressed with the quality of the pillow, that I have purchased a Temperpedic mattress! It too is excellent, and has eliminated my morning back pain! Thank you, Temperpedic

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jun 13, 2021
Reviewer name: Bubbehlove
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard as a rock!

I'm sorry but you compromised the quality. I have cervical degeneration in my C4,5,6, and 7. And need support for me neck.sorry but this is just awful and I'm someone who knows better! I wasn't going to leave a review but decided I better. I remember I had one 30 years ago. It was exceptional, but this time around awful hard as a rick and m6 neck felt worse after sleeping on it. Migraines got worse. This is no5 the quality you use to stand for. Better step up your game. I see you have more than your fair share of one stars!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 11, 2022
Reviewer name: Not enough sleep
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good quality but not enough support

[This review was collected as part of a promotion.] I bought this pillow looking for more support, i have back and neck problems that cause me to have headaches so i need something that is supportive, this pillos is too small and low and just too narrow for me, just not right for what i needed, its a good pillow solid built pillow but not what i needed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 30, 2024
Reviewer name: Jeanette
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

"Comfort Redefined: TEMPUR-Neck Pillow

[This review was collected as part of a promotion.] I recently purchased the TEMPUR-Neck Pillow, Small, and found it extremely comfortable, significantly reducing my neck discomfort. I now eagerly look forward to a restful sleep with this fantastic pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 28, 2024
Reviewer name: Disatisfied customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Refine size measurements

[This review was collected as part of a promotion.] Taking advantage of a promotion, this pillow was purchased at the same time as the TEMPUR-Ergo Cooling Neck Pillow. Discovering the size was not appropriate for my body, this item has never been opened. The company was not responsive to exchanging it for the small size. The item remains unopened in the sealed box it arrived as I pursue options to recoup costs donating for a tax deduction.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 2, 2024
Reviewer name: Wide awake
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not what I expected

[This review was collected as part of a promotion.] We've used Tempur pillows for years but these are a disappointment. The neck roll is too high and the pillows are too hard. The pillows on our King size bed are getting old and we bought these for travel to test before trying to replace the ones on our bed. These are smaller than a standard pillow but are listed as long, so I don't know where we can find actual King size. I hoping I can return both pillows.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 9, 2022
Reviewer name: Back sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacement pillow

[This review was collected as part of a promotion.] Finally replaced my old tempurpedic pillow. Didn't know what size my original was so I bought a large. It ended up being bigger than my old one but I really like the size! So comfy :) I like how firm it is and it helps me sleep on my back instead of my side.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 9, 2023
Reviewer name: noname
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not have neck pain before using this product but do now

[This review was collected as part of a promotion.] I had to abandon this after about 6 nights of trying it, being uncomfortable, then reading the tempurpedic website and watching videos to learn what I might be doing wrong. My main aim in trying the neck pillow was to see if it would reduce snoring by supporting my neck more, and keeping the airway open. But this was a failed experiment and furthermore has left me with a sore neck. It might be the right thing for some people, but the strong/hard neck support is quite the wrong thing for other people.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 22, 2023
Reviewer name: SKO
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not what i excepted!

I had high expectations of these pillows because they were Tempur-pedic. They are hard as rocks. I am not able to use them. And I was not allowed to return them. They were very expensive pillows. And I feel like I totally wasted my money. Very disappointing.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 21, 2020
Reviewer name: Not happy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

To small

Have a king tempurpedic bed love it bought a tempurpedic neck pillow over ten yrs ago loved it.one size! The ad did not show what small,Med. or large was.When I received my new neck pillow wanted to return it but no paper work or receipt was in box. Very disappointed I don't use it what a waste of $100.00.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295