[This review was collected as part of a promotion.] I bought a medium size pillow. After trying it out with a brand new pillow case for about 15 minutes I realized it was too big. I was very disappointed to find out it can't be returned/exchanged, but you take mattresses back. That makes no sense to me.

[This review was collected as part of a promotion.] I've used it.a few weeks now and still hasn't relieved neck pain. Measuring from the head to end of shoulder doesn't help when sleeping on your back. The bump is too big and does not cradle the neck.

[This review was collected as part of a promotion.] I have used a neck pillow for years, in the 70's I was in a car that got hit from behind, my doctor told me to use one. Tempur- pedic neck pillow is the best I've used. I've had two smaller ones. I keep one in my suitcase for when I travel. Now that I bought this medium size one which I love, I use the smaller one between my knees for sleeping on my side, for my back.

This pillow is too small, which we realized upon opening it. Unfortunately, Tempurpedic doesn’t allow returns for pillows under any circumstances, even if unused, due to the “personal nature” of such products. The company that will literally send people to your home to take your mattress back on the 89th day for a refund won’t let you exchange a brand new pillow for a bigger size. Never buying from this joke of a company again.

Even through I got the large size, the pillow is not even large enough to fill the pillow case let alone support the curve of my neck when side sleeping. That said I still have to add an additional pillow under my head/neck for support. This was a waste of my money and I won't make this mistake again.

I first bought a Tempur pedic neck pillow 2007 and loved it for 14 years. Visited my cousin and left it, this was during Covid. I was having a hard time without it so I ordered a new one and now sleep like a baby. Where I go, my Tempur pedic neck pillow goes !!

[This review was collected as part of a promotion.] I can have severe neck pain, but with this pillow I lay down and within 20 minutes it is gone because of its unique shape holding my neck up. It's like magic. I think it could be just a little bit softer and have a more comfortable feel for the whole night. Also, it didn't come with a pillow case and it is not intuitive to me which pillow case fits this exactly. I have tried three different pillowcases and would like to have a tight fit on the pillow, but can't figure out how to get it.

[This review was collected as part of a promotion.] It's well made and seeks high quality but I bought both the medium and large hoping one would help my neck pain, after a couple weeks on each the pain was worse than before. I resorted to my old pillow and will continue the search for neck relief.

I am a back sleeper and needed a pillow to help support my neck. Unfortunately this was not the pillow for me. Ended up with headache to go with the neck pain. I thought that maybe I had to break it in but after 3 weeks, gave up and went back to my previous pillow. Headaches gone.

[This review was collected as part of a promotion.] My review after using 1 full month: I've tried many different "Neck Pillows" over the years and finally found the End-All! This pillow offers great support and I'm finally getting a good nights sleep. Even better, I'm not waking up with a stiff, sore neck.