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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,438 ratings5,438 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 1,291-1,300 of 5,438 reviews
Sep 18, 2020
Reviewer name: King Sized Needed
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Overall Too Small

Really wanted to love this pillow however it feels much too small. Constantly readjusting throughout the night, for example, if I roll over, there isn't enough pillow to be comfortable. Tried the large as well, same issue. I have a king sized bed and, while I love the firmness of this pillow it doesn't keep up with the space I seem to cover.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 6, 2022
Reviewer name: Carrie Kuykendall
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not my favorite

[This review was collected as part of a promotion.] I've never had a pillow that I considered HARD, but this one is like sleeping on a $100 contoured slab of concrete. In fact, even the dog won't use it, and she will sleep on just about anything! The shape is nice. It shipped in a timely manner, but I don't recommend this product.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 2, 2023
Reviewer name: Unhappy sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pillow was not comfortable

[This review was collected as part of a promotion.] The pillow is much too soft and thin for me. This is the second set of pillows from this company that does not live up to it's reputation. The Mattress is fantastic but the pillows are not at all worth the money!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 26, 2019
Reviewer name: Maui
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't bother

I love my regular tempurpedic pillow but these small pillows are pathetic. If I didn't live in maui I'd ship them back! I feel that the advertisement on this pillow was so very misleading. I thought I was getting a regular small. These are so thin I put two in one pillow case to try and beef them up. Ridiculous.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 8, 2023
Reviewer name: Sore neck
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Much too hard. Customer service says we need to break it in

[This review was collected as part of a promotion.] My husband and I had one of these pillows that we really like so we bought a new one. The new one is exceedingly hard. My neck still hurts from using it last week. Customer service told us ways to break it in but it seems like ALOT of work to make a very expensive pillow usable. Our first pillow of this kind did not need to be broken in.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 3, 2022
Reviewer name: Regret purchasing
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very dissatisfied, disappointed

[This review was collected as part of a promotion.] My husband paid alot for this pillow for me to be a Christmas gift. It is so hard it made my neck, head and back hurt really badly. I can't use it. It's terrible. I would give it a zero if there was a zero

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 17, 2022
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality and Comfort!

[This review was collected as part of a promotion.] I experienced Tempur-Pedic when it first came out many years ago. From bed, pillows, shoes; never a disappointment. Ventured away from Tempur-Pedic till recently. I was experiencing neck issues. Too much computer work, sleeping on inexpensive pillows. Then I remembered the comfort I experienced with my Tempur-Pedic pillow. Decided to order one for myself again. It is wonderful. My neck pain had gone away. It is comforting whether I sleep on my back or side. So glad Tempur-Pedic is still available for an 81 yr old youngster like me. It takes a bit of getting used to after sleeping on inferior pillows. Don't get discouraged. It is worth the effort. Happy Sleeping!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 11, 2026
Reviewer name: Liz
1 out of 5 stars
1 out of 5 stars review

Very Firm and Uncomfortable for Long-Term Sleep

The pillow is much harder and firmer than expected. While it may work for someone who prefers very firm support, I found it uncomfortable to sleep on for long periods of time. After a few hours, it caused pressure and didn’t allow my neck or head to relax.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Apr 16, 2020
Reviewer name: Bummed out
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Way TOO small

I use to have one of these pillows and LOVED it......what I recently ordered and received was NOTHING compared to what I had. This pillow is so small that it drowns in a regular size pillow case. It is not very supportive compared to what I had!!! I am just blown away at the lack of quality. So disappointed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 9, 2024
Reviewer name: Upset buyer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Seriously uncomfortable pillow

[This review was collected as part of a promotion.] I never even opened this package because my experience with the small version was awful. My neck cramped after one night sleeping on such a hard and uncomfortably designed pillow. Truly I was shocked. And by the heartless customer service that refuses to even let a customer return an UNOPENED BOX --THE PRODUCT STILL IN THE ORIGINAL PACKAGING UNTOUCHED!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295