This came exactly as described. If you are looking for a good firm pillow, this fits the bill. I know that's not for everyone, but for those like me who need the neck support, it is perfect. The materials and construction seem first-rate so it looks like I'll get many good years out of the pillow.

My neck and head were not comfortable on this pillow at all. It was like sleeping with your head in a ditch. The pillow is also much smaller than a standard size pillow, so it does not fit well in a pillowcase. It’s also not returnable. All other companies I have purchased pillows from will accept returns on a pillow.

Why am I excited about my Tempur-Neck Pillow? 1. My neck is FINALLY supported! 2. The whole pillow does not mush down after a night's sleep. 3. I haven't had neck pain in over a month. 4. When I read in bed, I can lean into this pillow with my back and I am supported.

I am not able to use this pillow as a neck pillow, as it is way too firm and neither of the curves fits my neck. The pillow case is 100% poliester, the old ones had some cotton in them. The foam material is similar to a firm matress memory foam. Overall a big step down in quality. I am repurposing this as a really expensive knee pillow.

I bought both the small and the medium neck pillows, I do love the quality but the size of both pillows are very small. The medium pillow is small but the Small pillow is super small, more geared towards a very small child. I was disappointed to find that i could not return it even though I did not open it up. For the price of the pillows this was disappointing.

I started getting headaches every morning after I started using this pillow. I didn’t realize it was from the pillow, but I have speaking to ChatGPT. It had asked if I had gotten a new pillow and told me to stop for a few days. I stopped using the pillow the headaches went away. I started using it again just to see if the headaches would come back and they did. The size of the pillow with the incline was putting my neck in a position that caused headaches would not recommend. It was expensive too, and now I can never use it

I bought this pillow to replace my existing Tempur-pedic pillow. I’m not certain what changed, but the pillow I received was not anything like the one I wanted to replace. I don’t know if it’s a different material or filling, but they are just not the same. My old pillow is much heavier and more cushioning. it just doesn’t feel like the Tempur-pedic pillows that I’m used to.

After giving at least 2 weeks to adjust to the pillow, I can now say I no longer have neck and upper back pain. Advise: dont give up too soon, it takes time to adjust to the pillow and its very awkward when first using it. I promise you'll get used to it and your body will feel so much better waking up in the morning!

Years ago I had cervical issues and my orthopedic doctor recommended the Tempur-neck Pillow. It was the only pillow I could sleep on and not experience neck pain thus I was able to put off surgery for quite a few years. Fast forward and I'm again experiencing cervical and shoulder issues so I again purchased the Tempur pillow. This time I'm not so happy with the pillow. I find it hard and it doesn't cradle my head comfortably plus it's tiny. A little larger width and height would be great.

The product is well made but I'm not sure yet if the style works for me as a back sleeper. There are nights when the pillow feels great under my neck and head, and other nights when I wake up with a little neck ache. I'm not sure if it's user error or if I have the wrong size. However, it works great for the nights I want to side sleep. Thankfully, I also have the TEMPUR-Cloud to alternate with.